Blue Apron Reviews

When I called they said they would reimburse me for 2 meals, but what she was attempting to say was that they would credit it the next time I ordered. This is my first box....now my last.

Received the blue apron boxes for three or four months. Worked out great for me and my hubs. Saved me from having to grocery shop and plan meals for part of the week and he even started cooking (normally unheard of). Plus we were getting a wider variety of food than what we would eat normally. The thing that made me cancel my subscription is that the boxes started arriving less and less cold. I live in the desert, so its pretty hot in the summer right now, so I asked if they could fix this issue or if I should suspend my orders till cooler months arrive. The did credit an order where we had to through out the meats because it smelled horrible when we opened it. We threw out products like sour cream and creme fraice because they were always spoiled and separated when we opened them. But the tipping point was when we got an order with pizza dough in it. The dough had expanded because it was so hot in the box and had exploded out of the packaging. The response i received was "we make sure we package our food so that it arrives cool and at the proper temperature for you". Obviously not. Since this wasn't my first issue with the ingredients not being cold enough for safe consumption, I was very disappointed that that was their response. I canceled our subscription and will hold off on trying any other box services like this until winter.

I had Blue Apron, it was only OK. I cancelled it due to having key ingredients left out of the box EVERY TIME. The just sent me an email saying they "missed" me, and offered 2 free meals. This was a total scam. I went to their sight, was told to order meals for the next delivery scheduled. NO CODE or free meal offer mentioned. The home page said I was deactivated, yet I got and immediate response saying I had purchased TEN COOKING bowls!!!!! What a rip off!!! NO WAY to contact them, no live chat or phone number. STAY AWAY!

The recipes are very flavorful, however, most weeks its some sort of burger, Cod or Shrimp dish and Chicken or pork. We have only received Salmon once, never received any steak, or higher end meats. They need to step up their variety and Nicer cuts of meats and veggies. In addition, the recipes are all very similar. They also need more variety in this area as well.

I love the convenience, the variety, the quality of food, and the fact that I don't have to plan all my dinner meals for the week. I feel like the cost if justified and basically what I'd spend at the store anyways, but now I don't HAVE to go to the store and I have it all delivered right to my door. I'm a fan and am totally hooked!

At first I enjoyed this service and was satisfied with most of the recipes (they are a bit heavy on cole-slaw variations as sides so if you don't enjoy a mayo/vinegar/veggie mix this would be a disappointment).
Then I started receiving orders where the produce was going bad after 1-2 days. Since these deliveries are only once a week with 3 meals included it isn't practical for the meals to go bad before you can cook them.
My most recent order had the package of Cod fish torn when it arrived and all the liquid from the fish leaked on the rest of the ingredients making them unusable. There also weren't ingredients included for all the recipes on the card, it is as if they packed ingredients for totally different recipes than I received.
I have submitted multiple requests to customer service for a refund or credit and haven't received a response.
I am cancelling my subscription due to this. I basically had to throw $60.00 in the garbage can and Blue Apron refuses to communicate with me. It also irks me that paying $60.00 a week for 3 meals doesn't guarantee that ingredients will be usable. I end up having to buy replacement ingredients while grocery shopping due to expired/rotting produce I receive in the deliveries.

The food was really great tasting. There wasn't enough for two people unless your on a diet. Customer service is great. It was easy to cancel membership. Just had one problem
, the chicken had a lot of fat and stringy muscle. They were quick to rectify my complaint and took money off on my next order.

Had a free week from a friend. Didn't know that automatically set me up as a customer. Got charged for a shipment I didn't want (or know I was getting); contained food I specifically didn't want. When I discovered it, I called. Waited to speak to representative who told me too late to stop the shipment and they didn't take returns. If I didn't want it, I should give it to a neighbor. After much arguing, agreed to credit my account and cancel my membership. For a "sustainable" organization, too much packaging! Prep while not difficult, created lots of dishes.

I've been receiving Blue Apron for a few weeks now and I love it!! Normally I would cancel my subscription around this time because I'm a bit of a penny pincher, but Blue Apron is SUCH a great deal! It's convenient, fresh, and incredibly tasty. I've also had to contact customer service for a minor concern and they handled the situation perfectly! I would definitely recommend Blue Apron!

My wife and I tried Blue Apron for a couple weeks. I am a vegetarian and she rarely eats meat so we opted for the vegetarian selections. The price remained the same at approx. $60. So for 3 meals, basically 6 servings, we paid $10 per serving (for veggies and chickpeas as main dishes). I can buy groceries for a week for $60. The time it takes to prepare these meals is quite ridiculous. The time you save by not going to the grocery store is spent in the kitchen toasting nuts and making special sauces which require more effort than it's worth. Although the quality is great, I cannot justify $10 per serving. I am reviewing the vegetarian option only as I have heard good things about the options with meat from my family members.

The instructions are hard to follow and in every box there has been ingredients missing last week I order quiche eggs were not there nor was the shallot and preparing their meals is a lengthy process and often does not come out right. I'm cancelling my membrrship. I also have tried peach dish and I love them!!

The only reason why I'm not giving it a one star is because I had fun making the meals with my wife, but really, you can have the same fun by buying ingredients and making it yourself. I am upset with blue apron because they make it difficult to cancel your subscription. If you aren't careful you will be charged 60 dollars without noticing. I believe the way the have their payment method set up is unfair and I'm disappointed that a large company like this would do that.

I was given 2 weeks of Blue Apron as a Christmas Gift by my son and his wife. I really did like the meals and enjoyed cooking again so I signed up for the program.. The choice of menus are great. You always find meals you will enjoy. For those who don't like spicy things, I say, "don't use it".The food will still be wonderful.. I can skip weeks if I go out of town. I have always disliked grocery shopping and now all I have to shop for is milk and cereal. I also save money by not doing what I call "pick up shopping". I don't buy things I don't need and things that will go bad in the fridge because I don't use all of it. I recommend this program.

I have been loving Blue Apron! The meals are fresh and beautiful! Its so exciting when you get your Blue Apron box!! Ha!
I love every single one so far! Love that you get everything you need to make your meal. No waisting anymore food! And its just enough. You wont over eat because its perfectly proportioned. Just enough and I am full. And nothing comes from a grocery store. All from organic farms and fisherman. Love supporting that!
I love to cook and I am making new thing that I would have never tried before Blue Apron.
I love it!!!!

Ingredients and recipes were fine. I'm not a good cook so my meals didn't come out well. Not happy that they wouldn't let me quit before my next delivery with 5 days notice. Scam.

My wife and I have been using Blue Apron for a while. We love it because we cook dishes and use ingredients we never would think to otherwise. It has really broadened our tastes and our willingness to cook new and different things. My only complaint is that I wish there was more variety each week. We will skip a week if we don't love the menu options.

We started ordering BA to save time & $. It was fun for a min... then we got sick of cheap ingredients & lack of choice.. celery roots, meatballs and sunny side up eggs! R u kidding me?! We quickly switched to Home Chef and now we can chose from 10 dinners! We get steak every week... this week we got steak, veal & shrimp! Last week we ordered steak, salmon,
rack of ribs & boneless chicken breasts!
When BA send us a chicken dinner, it was 2 little thighs (bone in) ..that was ridiculous. ..hardly enough food for 1 of us, so we had to go buy more chicken...
Both companies charge the same amount... Home Chef also offers for $4 fresh fruit bowls & fresh fruit smooties... they also always include a breakfast entree and over the holidays they offered appetizer trays (stuffed mushrooms & bruschetta ) and cheese cakes.
For Valentines Day they are sending us Filet Mignon & chocolate mousse. .yummm & strawberry crepes! :)
It didn't take long to see that we were being "had" by BA.. they take your $ and spend it on advertising. .. Home Chef spends your money on your next meals!
Home Chef's meals also taste Amazing! I only ever had 1 real good meal w BA... the rest were either "ehh" or "no way" !
My puppy however preferred BA cuz she got to eat most of it lol
Time to go make Shrimp Jambalaya for dinner ! I've been looking forward to this all week :)

I am a very good cook, but I work 10-12 hours a day. And, I despise grocery shopping. My SO doesn't cook unless you count "stir fry" every night. BA has allowed me to have the freedom to cook like they do on TV. All meals are done in 30-45 minutes, and are restaurant quality. I worried the portion sizes seemed small, they aren't. Even for my SO who is a big eater. BA rocks in my book.

I have used Blue Apron for a while now; not only do they constantly leave ingredients out, but this week they didn't send the entire box!! I emailed them twice and left a voicemail - no surprise that nobody got back to me. Use them only if you want them to steal your money. Thieves.

just wanted to give a quick shout out to BLUE APRON for its commitment to QUALITY and CUSTOMER SERVICE.

a friend of mine sent me a 'trial meal'...and to make a long story short...i wasn't able to receive it until just before thanksgiving...and didn't quite understand the logistics of 'canceling' or how to 'move forward' (or not) with a Blue Apron subscription.

that said...between already having too much food (single woman...kids dispersed...)...i had WAY TOO MUCH FOOD for the holiday AND to include a Blue Apron meal for 'two'.

i then was charged for a SECOND delivery...before i could actually 'prepare' my second meal...which became overwhelming and potential 'food and money' wasted...while i still hadn't determined whether i'll be a BLUE APRON customer in the future.

i contacted CUSTOMER SERVICE right away...and they RESPONDED TO ME RIGHT AWAY :)...and not ONLY did they 'refund' the charge for the second 'box'...but the delivery still arrived 'as scheduled'...and MOST IMPORTANTLY...their 'understanding', professionalism and overall great handling of the situation was FABULOUS and so positive...if/when i'm able to join 'Blue Apron'...i already anticipate it being a wonderful 'service'.

this is—sadly, 'rare' i'd say...(hahaha...cooking term!)...especially 'ONLINE' so THANK YOU, BLUE APRON. i hope when the dust settles and i have 'time' to put together the robust and imaginative menus your company puts together—i'll be joining BLUE APRON for the long haul!

all the best and thank you,

audrey wells
FRINGE/proprietress

Thought I would give this service a try since I love cooking and would like to change up my meals. Ordered my service and delivery was guaranteed for Delivery on the 3rd of December by 8PM. 8PM came and went and I guess my order ended up at someone house in a different city and was sent back to facility. Next day called customer service which took 10 minutes to talk to live person and cancelled my service. They didn't try to resolve problem just let me on my way. 1st impressions can kill a business and will talk of this for months with people who ask me what I think or if I have tried the service. They are growing to fast to control major problems. I have since found Hello Fresh which is a bit more expensive but better reviews and better meals.

Great concept. I only cook for 2 so the portion control is perfect. They overestimate on the calories usually. I initially freaked out on the 600-700 estimated calories they provide on the cards. I downloaded the ingredients and most of the time the estimated calories are way over. That's a good thing for my waistline. Service is consistent. Once I didn't receive an ingredient. I wrote an email and received a reply within an hour. On the weekend!!! If you don't like the selection you can skip the delivery that week. I've used Blue Apron for 4 months now and very happy with it.

My husband and I decided to try blue apron after adding up our weekly food bill that consisted mostly of eating out and a few hurried meals if I could make it to the grocery store after football, basketball, etc. . We are both foodies and love to cook but the time to plan and shop was the problem. Blue apron delivers 3 meals a week that we choose. The portions are really made for 2 to 3 people, but we stretch it to feed 4 by adding another vegetable or grain, etc. The only thing you really need is eggs, salt, pepper and olive oil, everything else is provided. All the meals have been tasty and easy to make. The service is cheaper than Plated and they have just added a monthly wine pairing for an extra $65 a month. I think the service could be improved if they had portions to feed a family of 4 for 5 days I have yet to find any meal service that provides this. . In addition, they limit your choices each week. For example, you can choose 3 meals out of about 7, but if you select certain meals it eliminates other selections automatically. I would also suggest a desert selection. Overall, my family is enjoying the service and the home cooked meals. I would recommend highly recommend it.

The food is not bad (not necessarily the healthiest), but the food took awhile to cook. They say 35 minutes, but it took about an hour. It would've been faster for me to cook myself.

I used to dread cooking for our sunday dinners for family night. Hours of shopping, recipe preparation and then cooking was draining. Buying from blue apron and all for under 50 dollars is a wonderful deal.