Ordered vertical blinds for the front (very large) living room window and patio vertical blinds for the family room. So many wonderful choices to pick from. Received them quickly (within the week I ordered them). The living room window track was bent. Looks like damage caused by shipping company. Called Blinds.com. Received excellent customer service. New track being sent. Patio vertical is great. Will definitely purchase from Blinds.com again. Great product, excellent company. The blinds are beautiful.
Review by Kuner5 years ago
It was entirely my fault that I got the wrong size blind. I inverted length and width (yes, I have an MA). Customer service told me it happens all the time, arranged to make the correct size for only $22 AND suggested that we donate the incorrect one to a charity such as Habitat for Humanity. They made sure I got what I wanted for a reasonable price, made me feel less like a moron, and supported my local community all at once.
Review by Verine5 years ago
I am writing this review to let everyone know how amazing this company is. They have a great customer service and great quality. I found them through google and I was skeptical because I have never heard of them but I took the leap of faith and ordered. I received my order so fast with a great packaging. We hung it on our kitchen and we loved it. I had a problem with my measurements (and it was totally my fault) but they took care of it for me without NO HASSEL! I am going to order another one since I love everything about them. Thank you for being so nice and helpful.
Review by Kwev5 years ago
This is the only place I order my blinds from, besides it being top quality and a great price the customer service is OUTSTANDING. Thank you Abe for being so helpful, I appreciated it and will always recommend blinds.com
Review by Alfino Ravitz5 years ago
Just had a horrible experience with this company. I ordered blinds that are poor quality and dont deliver the results claimed. After the blinds repeatedly fell I called for replacements and was sent the same brackets. I tried to return them since they are not what they claim to be or do and was told I had passed the 30 return limit. I am now left with a poor quality product and will never order from this site again. The cheap brackets sit 2 inches away from the door. This creates no privacy or room darkening effect. Also the way its designed the blinds fall out of brackets and then get damaged by the fall.
Review by XCodeSucks5 years ago
I ordered 4 blinds and after several months, 2 of them stopped retracting. I contacted blinds.com and they had me trouble shoot them. It worked for one and not the other. They are replacing the one that it didn't work for. This replacement is at no cost to me. This is great! I will order from them again.
Review by Johonnie5 years ago
Fast and courteous service. I neglected to include the discount code on my order. I called their 800# and the credit was given to me. That was appreciated. Thanks Blinds.com
Review by PeoP5 years ago
Blinds.com has price and service that can't be beat. My custom made motorized blinds came exactly as described, with all the necessary parts and information required to install them. When I had an issue with one of them after a year, the friendly and courteous staff at blinds.com helped me resolve it immediately. I highly recommend this company.
Review by Ruusudesu5 years ago
There are many things I love about Blinds.com. I just purchased three blinds for my very large living room windows. I measured the windows while following the instructions on the web-site. When I calculated the price I was surprised at how economical the blinds were. After receiving the blinds I was more than surprised because the color, size, and packaging were all PERFECT! What a great value.
The customer service people kept me informed of the progress all through the project and the blinds arrived right on time. They were easy to install and the packages had all the hardware I needed.
I highly recommend Blinds.com as the place for window treatments and will certainly purchase from them again.
Thanks to Abe Solomon, Stacey Brenham, and all of the fine Folks at Blinds.com who helped me transform my old living room windows!
Review by ZCampbell Gruenbaum5 years ago
Very good customer service. Will not let you down and will make sure to make things right.
Review by Hillstreet Farcic5 years ago
This is a class act company. I had a problem with one of my shades and the company resolved this issue in very short order. I am so pleased with the efficient way that my issue was handled, and that they make a possiblly unpleasant issue become a very pleasant experience. I will definitely be buying more blinds from Blinds.com!!
Review by Tintti Sørlid5 years ago
I am so impressed with this company, their product and their customer service! Not only have they been incredibly helpful during our renovation process, their blinds are excellent quality, look beautiful and when we encountered issues with our contractors tossing some parts out by accident, blinds.com replaced the parts with no hassle or questions asked. I have recommended this business to several friends and business associates and will continue to use their product for future properties and projects.
Review by Amalik5 years ago
I am a repeat customer of blinds.com. I became a repeat customer because of the great quality, price and value of the products that they sell. They had a great support system and website that made it easy to try to "go it alone" in terms of measuring and installing blinds. I became aware of how exemplary their service is on my last order when I made an error with 2 windows- and they send me new blinds to correct my error at no charge! Their service professionals kept in contact with me during the entire experience. I have recommended them to others. They have great people and great policies. Thank you blinds.com
Review by Prhemnath5 years ago
I received our roman shades on Saturday (much earlier than anticipated) and were able to install them prior to a large party we were having on Sunday. What a wonderful surprise! And they were perfect - exactly what was anticipated. We could not be happier with them. I made an online appointment with their Design Consultant, Stephanie Boggess, and having the personalized assistance made a huge difference in making the experience a much more positive and confident one that going alone. I will never consider ordering again without consulting their personnel. Everyone I dealt with at Blinds.com from designer to accounting personnel provided top drawer customer service - prompt, courteous, knowledgeable and personal. I even got a kick out of the "Love, Blinds.com" at the end of each order communication. But I think that was so because I did feel the love.
Review by Isauro5 years ago
The people (Megan)at blinds.com were a pleasure to deal with. I had a problem with one of my blinds and they could not have been more helpful. They sent me several troubleshooting ideas and when none of those worked they had the manufacturer replace the entire blind - and there were three blinds on one headrail.
I had purchased blinds from them before and hah been extremely satisfied and, after this experience, I will purchase from them in the future.
I highly recommend blinds.com
Boiling Springs, PA
Review by Elinoam5 years ago
Congrats to your employee training folks. Your customer service people are perfectly marvelous!! Most helpful, kind and courteous, friendly, fun people. I really enjoyed Marvelous Marvin at blinds.com and Christine at Pro Design. Can't wait to order more drapes!!! They came today. They have these really cool adjusting hooks! I'll never make drapes or curtains again. They arrived five days before promised date, even though they got hung up five days clearing customs.
Best company ever, THANKS to all...
Review by Mistee7 years ago
I have purchase blinds from blinds.com twice and plan to buy more. Great site, easy to work and the instructions are perfect on how to measure to insure the correct fit. The purchased 2 sets of real wood blinds, color was perfect and installation was easy.
Great site to by any type of blind or shade
Review by Pugazharasan Smekofske10 years ago
Selling windows blind. Appear several times on Business Week Magazine