Vertical Fabric Blinds looked better than I expected. Trey gave Excellent customer service and very helpful with properly measuring my windows for the best fit
Review by Nananon7 months ago
Ordered the up/down shades and the fit is fantastic! The ordering process was very easy, great directions! Fast shipping and hanging them was easy , my husband and I installed without any problems!
Review by Drewniany Chekina7 months ago
Ordered many products from blinds.com and have been totally satisfied with each purchase.
Review by Sanndy7 months ago
I've purchased from Blinds.com before and had an excellent experience both times! Great quality product, love the look
Review by Callixtsa Bardis7 months ago
I have finally feel I have reached the pinnacle of decorating my home. I was speaking with CAROL, who was a joy. I had so many plans underway. Unfortunately, the sure fit promise failed. My blinds arrived measuring incorrectly. I was hoping to see them make up the difference. Unfortunately, the installation charge was added back to my order, and a $400 balance was presented. So disappointed.
Review by Madhavimurugan Belbute7 months ago
Bought blinds for the kitchen. Wood cordless. We all love the look of them. One blind developed a problem, Blinds apologized and promptly sent replacement without hassles or delay. Will for sure shop here again.
Review by Alleny7 months ago
These blinds are a good quality - a little flimsy - but I purchased them for rooms that are rarely used. The room darkening ones do a great job of keeping light out. I love that they have no cords!! They raise and lower easily, but the shorter ones go up and down evenly, where the longer ones are more of a challenge, but still all are great blinds for the price
Review by Scrubdry7 months ago
We wanted their "Professional Measure and Install Made Easy service for $199. After no one called, I called blinds.com customer service and they told me that they "escalated" it and that the installer would call. After 3 days with no one calling I cancelled my order and asked for a refund, which would be issued after 5-business days.
Review by Treharne Mkangama8 months ago
The blinds were fairly easy to hang but I had to buy shorter screws as the screws they came with were way too long. They are good value for the money.
Review by Uncabo8 months ago
The shade really does blackout the west sun and heat. Looks beautiful too.
Review by Zahoor8 months ago
Repeat customer and each time we are extremely happy with our custom order from the color to the custom fit!
Our 'go to' every time!
Review by Bafford8 months ago
Wish I could give them zero stars! I have 2 six year old cellular shades on my French doors that have never worked correctly and have been getting worse. Called, online chatted and emailed customer service and they basically state that shades are not expected to last longer than 3 year warranty. Whaaaaaaat!?!? I paid almost double for the top down bottom up cordless option and the mechanism has never worked correctly in one and is malfunctioning in the other shade. So contacted them hoping to get parts to fix and they said we can send them in (very expensive) to be repaired or contact third party for parts. Yes, we waited too long to bring up the issue, but in fairness, life happened and it was too minor to address at the time. We still think. Company should stand behind their product when it fails. We fully expected to pay for parts as it is clearly past the 3 years however, they should make a product that and stand behind that product longer than 3 years. Who spends that kind of money on window treatments thinking they will have to do it again in 3 years?
Review by DougM8 months ago
Good service, good price, great quality. Love my blinds!
Review by Bafford Sorchi8 months ago
The telephone staff were very helpful when placing the order.
However, we made a $5500 order on Jun 11 and have received nothing but excuses by Jul 17. Now due their ETA is mid August. Unacceptable.
Review by Lakshmipathi Bluma8 months ago
Ordered the woodlore solid composite shutters. They came very well packed and they are very sturdy. Very easy to put up as long as you take your time with them. I was very pleased with my purchase and would recommend them to anybody. There website is very easy to follow. The shipment did take awhile to get (about 40 days),but in my opinion it was worth the wait. Got them on sale at a very reasonable price.
Review by Allonus8 months ago
******THEY REFUSED TO SUBMIT MY REVIEW ON THEIR WEBSITE NOR DID THEY TRY TO CONTACT ME SO I'LL HAVE TO SPREAD THE WORD THROUGH OTHER SITES****** Here it is:
This company is a JOKE!!!
I placed my order on August 1st and got it very late, a month later. My delivery date was supposed to be August 15. I called and they said there was confusion with my order but they will now make my order a priority. I was irritated but I was going to let it go. Now, when I finally receive my blinds, THEY ARE NOT EVEN THE ONES I ORDERED! I ordered light filtering, and these are definitely NOT. I also ordered XL Single Cell Crisp Pleat 1 1/4" and the cells on these are very small. The only thing they got right was the color, and I asked for white rails instead of the standard beige which they did do. I'm extremely frustrated I have already waited a long time to get these, and now they're not at all what I ordered. I don't even want to send them back because I don't have time to wait another month. I have a business to run as an interior designer and I will not be ordering from this company for my clients ever again. $400 later and I'm extremely disappointed.
Review by Pomi8 months ago
After the installation, I went to use the Roman shade and I thought I was insane. The pull cord was actually on the outside of the shade, making it extremely inconvenient to access (the shade has horizontal metal rods inside). After asking customer service about it, they made me sent pictures three separate times to the "Asian" manufacturer, who then replied that it is made that way to hide the cord. This is the most RIDICULOUS design I could ever imagine, and I caution you to think twice about using this company. They outsource everything to Asia just to save money and we get inferior products. Btw, Home Depot owns Blinds.com. Time to shop at Lowe's.
Review by Silversem8 months ago
These were the perfect addition to making my room complete dark. I work night shift so it was important to have a good pair of blackout blinds.
Review by Baria8 months ago
Follow their directions and they will send you blinds that fit perfectly in your windows at an amazing value. Great quality - perfect fit. Ordered two separate times for 5 different rooms (we just built a new house) and each set was perfect. I have more to order and I know exactly where I'm getting them!
Review by Abdurrahiym8 months ago
It's now entering my third month that I am waiting for my blinds to be correctly measured and installed.
They were super friendly and efficient when i first called them to sent a guy over to measure up my windows.
He arrived measured them, and when blinds.com contacted me soon after for blind selection. After going through the measurements with my rep. I realized that measurements on all but 2 windows were wrong. I let it slide and agreed that I would wait for the correct blinds to be installed and have the installer remeasure the windows again. An appointment was made, I took a day off work especially to be home when the installer got there only to be called that day and told that he couldn't make it and wanted to reschedule. A day wasted for me.
They rescheduled for 1 week later and installed the 2 blinds that were correctly measured. The other windows were remeasured. I contacted blinds.com this past weekend for blind selection only to be told that the new measurements had not been received. I am looking to get this damn job done. From my first contact with then till now it's going on since mid. JUNE. I have called customer support who assured me that they would sort it out. Nothing is done. Still waiting,
Review by Cutomer9 months ago
Worst experience with a company EVER! We've had at least 20+ interactions with them over one purchase back in June and now its October. It's too long of a list to list out but every ridiculous thing that could happen, happened. Not sending the correct samples, sending multiple installation times for one day, then cancelling installations, taking and sending in the wrong measurements, not ordering the correct items, 2 weeks to get the blinds delivered and then a min of 2 weeks to get them installed, didnt order all the blinds they measured for, unable to complete the installation when they finally come, not coming back for over another month, still dont have the right parts, not ordering parts when they said they did (on MULTIPLE occasions), not following up, always saying they will handle it and NEVER do, and wanting us to call them repeatedly to fix things. We are at the point that we are done! We dont have all our items solely due to their inadequacies but we would rather reinvest the money, time and energy with a new company than try and be made whole with this one.
Review by Nakiye9 months ago
#1 Well packed for a long trip. #2 Multiple packages were well labeled for each window. #3 instructions are well displayed with how to install. #4 All windows were a easy fit. # 5 All shutters looked great installed. That's my 5 stars and I'm sticking to it.
Review by Ondreya Korzh9 months ago
I love these beautiful well made blinds. I would just recommend entering the window measurements, not the size you want your blinds to be, because they cut off a half inch from your measurements.
Review by Keiryann9 months ago
Love my cellular blinds. Quality product. May buy more! Was having a hard time finding what I wanted then found this website.
Review by ProjMgr Boyadjan9 months ago
I've been ordering online from companies for years... maybe a few issues here or there, but mostly great experiences. The lack of customer service and delivery from this company has clearly been the worst. After ordering sunroom blinds - we waited and waited for delivery. Checking online, we found they "left the company on June 3"... but 21 days later we still didn't have the product (mind you, Blinds.com had our money). We called and were told that the blinds were at at freight company and we would to contact the company for delivery. We called the company (again - shouldn't this be the responsibility of the company with whom we placed the order... why do I have to call independent shipping companies)? At any rate, after numerous messages, we never heard back from the freight company. Finally - after more than 10 days, I was able to speak with someone who said "we didn't have your phone number !?! They then indicated that they would not be able to deliver blinds for at least another 14 days to my area. ??? We scheduled a delivery and nope - no blinds.... ! Blinds.com won't help with this and the freight company hasn't delivered. Ridiculous. Needless to say, we will not purchase from this company again. I will say, the poor guy at customer service who was at the receiving end of my wrath did try to help - but the COMPANY is responsible and failed to provide him the tools he needed to be successful in helping with customers.