Graham has wonderful customer service and always delivers in perfect condition and on time.
A pleasure to do business here and every transaction is flawless.
Review by JaiPaul4 years ago
Had the Siberian which was buttery and yummy. My husband has never eaten caviar before and is not a big fish person. He could not get enough of this stellar product.
Review by Lacrecia4 years ago
I just love the personal service at Black River. As always this order was completed professionally and wit ha personal touch. We have been a long time customer and the product is outstanding!
Review by Chudella4 years ago
I gave a specific arrival date when I ordered. Someone misread it as a "to send" date. When I phoned to check on transit, this mistake came to light.
staff and Graham jumped on it, expedited the shipping,included an additional small tin (I did appreciate the attempt to rectify the situation), but it still was one day late.
Review by Creaky4 years ago
wonderful, quality product, quick and safe delivery and awesome customer service
Review by Aliciana Spokes4 years ago
It was easy to order the caviar and it arrived today on time as promised.
Review by Manilow Catrinel4 years ago
I have known and consumed Blackriver Caviar for several years and they have never disappointed...they now offer 2 varieties Russian and Siberian.
Prices are excellent and service personalized...many of our family celebrations include Blackriver Caviar!!
Review by Anderea4 years ago
This is the only company I will buy from. I have been purchasing caviar for 20 years and I found Blackriver about 6 years ago. They will ship to you anywhere! Great caviar and great company!!!
Review by Ymca4 years ago
The service and product is 5 Star!
Review by Linil Brenton4 years ago
I have purchased this caviar many times. A few times it was fantastic. The last couple were bad. I related this to Graham was apologized to and promised a treat (which never showed up...) Had this not been 50% off I wouldn't have tried again. My wife loves caviar and this has the potential to be good.
Review by Saviorix4 years ago
Great company, bend over backwards service, superior product!
Review by Amman4 years ago
100 % satisfied with the products, especially Russian Caviar.
Thank you Graham C Gaspard - the president of the Black River Caviar for very professional, efficient, kind , personal touch to the service.
Review by Philana Sarmiento4 years ago
Christmas sneaked up on me this year -- and I realized it was December 22ond and had not gotten a gift for my son's Iranian inlaws. They are wonderful people who are very particular about their caviar. I had given them BlackRiver Caviar two years ago, and they loved it.
I ordered it this year, and within a day the caviar was sent.
I am really grateful that BlackRiver caviar has such great service and a great product.
Review by Sirilak4 years ago
Black River Caviar produces a quality product which (in my case) is delivered across thousands of miles in perfect condition and on time as specified in the order.
Review by Bethzaida4 years ago
Caviar arrived on time. The quality of the caviar was poor. It may have been old as it was soft. I ordered some for Christmas which was good. I will not order from Black river caviar again.
Review by Catfish4 years ago
I would like to believe I'm a caviar connoisseur and I must say Blackriver has some of the best tasting, most reliable and consistant tasting caviar for the bests value on the market. Graham is top notch and I appreciate everything!
Review by Sedi Koleczko5 years ago
Ive been a long time client of BRC, and find it to be the best out there. You pay a little more, but it's worth it. The taste, freshness, everything about it is supreme. Only problems are fulfillment or website, have been thru some issues w/ both, but Graham is always very quick to rectify and solve any issues. I will always go back for more, even w/ some of the shipping glitches or site challenges.
all in all, it's tops!
Review by Kosa5 years ago
Graham, your personal and persistent effort to fix my delivery quandary was successful and much appreciated. The package was delivered to our WI cottage in time for our celebration. Thank you for your service and the extra allotment. Just like our Seaborn experience, the caviar's quality is terrific. We will be more regular customers. Happy New Year!
Review by Distribase5 years ago
Order arrived as requested. No hassle.
Review by Marayah Rouede5 years ago
I was recommended to BRC by a chef/friend. He put me in touch with the owner and I quickly received top notch service. The caviar, as expected, was superb! The prices are on target and the service impeccable. I will continue to use BRC again and again.
Review by Aivar Scholermann5 years ago
I order Black River Caviar for my dad. I've been buying from them for a few years now and have never been disappointed. This is an excellent product, grown sustainably, and a good value for the price
My dad is always happy when he receives his caviar. This is always a gift he looks forward to receiving.
Thank you Black River for the great service.
Review by Vukass5 years ago
I have received only fantastic customer service from Black River Caviar, from the CEO personally and from every person with whom I've interacted. In addition, the products are unparalleled in quality.
Review by Abidjan5 years ago
I order caviar for my mother every year for her birthday, which is August 11th. When I went to order it, there was no availability for the Russian Osetra. I waited until it was in stock and ordered for delivery to my mom's address. For whatever reason it defaulted to my address. Now I have to ship it to my mother's address, which will be an additional expense for me. The caviar is always wonderful, but ordering this time was painful.
Review by SiggyFraud5 years ago
The caviar arrived on time, perfectly wrapped and cold.
Review by Rutkay5 years ago
The only caviar I would buy. Half the price of Iranian, and 99% of the taste.