very professional good coustomer care ID (257202) thanks
Review by Wenique1 month ago
I find it Excellent! Use this link to get 10€ bonus. https:// www. bitpanda. com/?ref=571307236556456101
Review by Vapeape Mawji2 months ago
Cant really comment because I am new to Bitpanda, and am waiting for my first euro transaction to arrive in my euro account, but they are very prompt with their email replies, ticket number 257861
Review by Tirawat Filippidou2 months ago
I opened account with Bitpanda some years ago, when there was boom of crypto, since then only made one deposit of 50eur.
Recently saw that they added metals to portfolio and wanted to invest 15-20K into gold for long term, cause on paper the offers looks good.
BUT! I'm failing to go through verification, because the rules for it are set absolutely not right.
Being a Russian citizen, I'm living in Austria for almost 10 years, and holding Permanent Residence EU, which is ruled by COUNCIL DIRECTIVE 2003/109/EC. This directive states that Longterm residents EU should be having *article 11, (f) access to goods and services and the supply of goods and services made available to the public.
All three verification methods failed to verify me, which is the clear unequal treatment - because the reason my residence card is not accepted by the Bitpanda as ID document.
In Austria I'm having official businesses, bank accounts, properties, cars and city hall registration (tax and social security number issued in Austria too) - all registered with the above mentioned documents - but Bitpanda is not governed by EU laws as it looks.
For this case my lawyer would be preparing a request for proper check up of the company through WKO and Consumer Protection in Austria.
All copy-past answers that they don't have other methods for verification, and all should be asked/discussed directly with verificators - are not accepted here, please.
Thank you for attention,
Review by Seraosha2 months ago
They don't accept a valid UK driving license as ID which is absurd! Every other company will...even when you open a bank account they accept them. I suggest you update your verification methods. I was prepared to spend a lot of money on your platform but if you don't want it I'll take it to someone that does!
Review by Wako2 months ago
Best of Europe
Review by Conigirl2 months ago
They were very small & limited when I first joined. Now it's one of the fastest, most modern crypto trading platforms out there. Their customer service is top notch too.
Review by Tamalita2 months ago
The service is top security. Everything at the moment looks very good! Anyway I just started my cooperation with them and I hope that I will be really happy.
Review by Osor Sodey2 months ago
Using BitPanda since 2017. As serious as you can expect from an exchange. Courteous, fast and efficient support. BEST will be the European BNB!
Review by Swiftsave2 months ago
BITPANDA is run by polite, patient & professional persons.
Queries are dealt with promptly by efficient team members who are willing to go out of their way to achieve maximum customer satisfaction.
Trading platform is continuously updated: offering an impressive variety of investments.
**Would definitely recommended**
Review by Oswel2 months ago
Bitpanda GE is a joke! Built for professionals?! Are you serious?! BEST IEO was a catastrophe, a cash grab!
Review by Timber2 months ago
Bitpanda is easy to use exchange, but I don't like Swap and Savings service. Swap service should be made between cryptocurrency and stablecoins rather than fiat. If Swap is e.g. BTC > EUR > LTC, then you need to pay tax in some countries. If Swap would be BTC > EURS (stable coin) > LTC, then there is no taxation.
Savings is using bank cards, so you pay extra fees. Should be the option to use Fiat Wallet also.
Exact information about fees is hidden and support page is not clear about it.
Review by Dfont Shibru2 months ago
Great company with great longterm ideas, definitely a better option than investing in stocks or having your money in a bank, good customer care service
Review by Travelin Damakos3 months ago
Very smooth experience so far. Hopefully, Bitpanda keeps excelling for many more years to come. Highly recommended!
Review by Mojapu3 months ago
Most trustworthy and mature Crypto broker from Vienna, Europe (now and exchange) that l know with superior vision. Very friendly and safe. Been using it since Jan 2018 and never had a single issue. Recommend 100%!
Review by Ryrie3 months ago
Review by Creina3 months ago
its very nice and its very good
Review by FrankFinnegan Haspang3 months ago
Probably the best site to buy, sell and trade cryptos, I recommend it 100% do not hesitate guys !
Review by Harinder3 months ago
Great customer service and app is easy to use
Review by Joanrn3 months ago
Nothing but good experiences over the past few years. Good communication, excellent service, good security, and a solid sense of trustworthyness. (and I'm not even being paid for this review) Looking forward to seeing them grow!
Review by Studyology Masiyazi3 months ago
Excellent customer service, prioritizing the security of customer and account data.
Thank you for your support
Review by Hadjigeorghiou Shelstad4 months ago
Bitpanda $ BPGE is a joke! Built for professionals?! Are you serious?! BEST IEO was a catastrophe, a cash grab! They are scamming you around, promising you big rewards ant then giving you nothing. 1mio users is just another LIE.
Review by Solane Sparazynski4 months ago
Top service, top secruity, top overview about all your assets on one wallet
Review by Trqins Pothitakis4 months ago
Great and fast service both over phone and email. Responded several times within minutes!
Review by Teachywitch Camire4 months ago
They are good at the service they offer. Very professional and trustworthy. I hate one thing is that verified customers were mostly preferred over investors for airdrops. Also, unverified customers can do only crypto to crypto trading. Note : only people from 54 countries can be verified users. Hope they will expand in future.