Bitdefender is the top-of-the-line in Computer & Internet Security, and their Customer Care Team goes the extra mile to ensure Bitdefender users are totally safe and secure in Computer & Internet Security!
Thank You Bitdefender, you make your users feel like part of The Bitdefender Team!
Review by Jstltrs3 weeks ago
As a repeat customer I feel secure with the services provided by Bitdefender. I not only would recommend to friends and family but would encourage anyone on the fence about trying their service. Their weekly security reports and activity notifications give me piece of mind while using all my devices. True Story. ;)
Review by Derrion Aloirra3 weeks ago
Bitdefender Total Security is clear and easy to use and just works away, unobtrusively in the background. However, having their small Widget on my desktop, by merely glancing at it occasionally, keeps me up-to-date with my security protection and always immediately informs me of any changes to my security and/or related messages. On a couple of occasions I have needed to use their Online Chat. These were for two separate small queries and both times I received prompt, courteous and full responses, and, also, equally good follow-ups before they closed my case numbers. It's great to know that this Online Chat facility is there, if ever I should need it for a really serious problem.
Review by Megaen3 weeks ago
I have had Betdefender for several years. Warns you when you go to a site that is unsafe. Easy to get help on line. If they can't fix you are refered on and they communicate with you until problem solved. I have 3 computers on the one account.
Review by Kajsia3 weeks ago
Beware Aurorenewers !!!!
Beware Aurorenewers !!!!
I have been using Bitdefender for a few years and have an autoremewal in place. I received an email stating that I could avail of a cheaper fee than the standard renewal fee(a month prior to the renewal date )
Unbeknownst to me this does not nullify the original auto renewal that is in place ! So I have the privilege of being charged twice (one month apart ) for the same service !........to add insult to injury Bitdefender support told me that because i hadn't noted it within 30 days that a refund was not permissible.
I have now demanded that the auto renewal be removed and moving forward will be using another provider when this cover expires..what a farce !!! Avoid this company like the plague!
This was mentioned before and I have exactly the same story. Even worse! I received an email at 09:48 this morning that my product would auto renew in 0 days. And the money was taken out of my account at 10:52! The product can be good but these are unacceptable practices.
Review by Dhanaseelan3 weeks ago
Consistently reliable. Excellent product and customer service.
Review by PookieBear1 month ago
good software and service
Review by DonaldCalitri1 month ago
Bitdefender customer service +1 866 ,528, 5007
Some antivirus software slows your computer down mine does not do this its just the normal antivirus plus package i have got and IT WORKS that's why i trust Bit Defender to protect me, it takes out the spam it even tells me if i try to go on sites that may try to take information from me by dubious means, it will not stop you but a warning comes up telling you the risks you may be taking, i have had this and backed out no sense in going against an antivirus if its trying to protect you and that it was this does.
Review by Volume Nappie1 month ago
Excellent protection, very low background usage, excellent customer service and a good price.
Review by Cooper1 month ago
Still waiting to receive a refund for the over payments they have taken from my account with an auto renew feature I did not ask for. I am out of pocket still by over £260. Despite multiple tickets all they do is try and extend your "protection". I have had to issue a PayPal dispute, but I doubt that will solve it. Please answer my tickets and resolve this awful situation and refund me my money for all the double payments you have taken - in addition these double payments have also been for double the amount that it costs to renew. Really not happy. Please deal with this ASAP.
Update: Partial refund received, still waiting on the other refunds.... Will update and change this review to 5* once all over payments have been refunded. Fingers crossed for a positive result. Thanks
This is one of the ticket numbers:2019090411570002. There should be a lengthy email attached to this detailing all the the additional transactions taken from my account. Please refer to this to sort out this refund.
Review by Jaywk1 month ago
In my opinion Bitdefender is a great product which I have used for a number of years now. It's easy to install, covers all aspects of system security and is backed up by very efficient and helpful customer service.
Review by Arunasalam1 month ago
I have found Bitdefender to be very good at securing my computer.
Review by Dorothera1 month ago
I purchased Bitdefender for Mac along with my new MacBook laptop. I installed in on my Mac devices, including my 7 yr old I-Mac. It resolved long-standing issues that had infected and slowed down my desk-top. I am very grateful! Bitdefender is reasonable in price and user friendly! Seniors take note! 📝
Review by Zelaya1 month ago
I live in New Zealand and use Bitdefender to protect my Mac book pro. I had three files that Bitdefender couldn't disinfect and I couldn't delete them either. I set up a remote session quickly and easily to get the problem fixed. It took the support engineer three long hours but I was so impressed with the service and skill level to achieve it. I have every confidence in them as a team.
Review by Krawz Trullier1 month ago
generally works well.I had trouble with and update but now resolved
Review by Herminia1 month ago
Should Not Have So Many Exchange of Messages to Finally Resolve The Matter!
Review by Nayneet1 month ago
They do have really special offers on their latest security systems and you have to be quick to nab one I paid 50 % off their list price and if I waited I could have got more but having a very reliable security package on my internet equipment makes me feel very protected and would not use anyone else now,so that speaks for itself in recommending others.
Review by Juhinn Birchlea1 month ago
Aside from the advance protection bitdefender is giving my PC, the customer service is to be commended for. Excellent customer service!
Review by Cakeybakey Rottem1 month ago
Great product! World-class customer service.
Review by Ushii1 month ago
You one have to write ure ticket, in no time Bitdefender will find a solution to yure problems, no fuss they give you the solution and it works.
Review by TheDiegoAlonso1 month ago
This product works! It protected me at least twice from having my hard drive locked.
Review by Clairelft Redmerski1 month ago
I have used a few antivirus programs over the years and have been infected more than once...since using bitdefender I have never been infected once superb...what else can I say ...I'm sticking with it
Review by Tierza1 month ago
So far, very satisfied with Bitdefender and customer service.
Review by Kinesis Hörnberg1 month ago
Bitdefender is the best antivirus software I have tried, and I have tried many in the past.
Review by Shunise Synott1 month ago
We've been using using Total Security, Box 2, and VPN subscription for 2 years. The products provide great multilevel security across all my devices and my home network. The support staff is competent and responsive.
Bitdefender consistently scores high on independent testing.