Birthday In A Box Reviews

Its even better than expected. I love the way the birthday banner came out and am excited for the birthday girl to see it

I made a order and got my items within the same week, I was missing half of my order and when I called to ask where the rest was they were really rude, they said it was out of stock but they didn't notify me or anything. I've been waiting for my refund for 3 weeks almost now, I've done called 3 time about my refund and their excuse is Covid19, however that's A bunch of hogwash. The lady this time was so rude and told me to get over it her name was BRITTANY if I can recall. DO NOT WAIST YOUR TIME WITH THIS WEBSITE, use PayPal at checkout and not your bank account !!

Everything was just like in the pictures and delivery was almost a week before the actual delivery date. Highly recommended to everyone.

I was very impressed at how quickly my order was expedited. However the order was not completed to my satisfaction. One item was not included oh, but it worked out anyway.

You had the stuff than party city don't have

Awesome service really fast and everything is what it looks like in pic I also orderd A banner quality is amazing I'll definitely be ordering from here again.

Love the frames that came and one was broken so I called and the rep sent out a new one, no charge, easy as that! Great price and fast shipping too!

Great value for the money, quick shipping. Received my items in time for my son's party that has yet to be rescheduled b/c of the pandemic.

Once again birthday in a box helped my daughter's birthday theme become reality!

I loved the whole race car package I purchased for my son’s birthday. Was very affordable with efficient delivery.

I placed an order 4/15/20, the order shipped 4/16/20 and I received the order 4/18/20. I decided to change the theme of my party so I sent those items back and placed another order 4/19/20, I paid $19.04 expedited shipping for my order to be here 4/27/20. It's Friday 4/24/20 6:08 pm and my order has yet to ship out or give me a confirmation regarding anything. I've been reaching out all day to customer service to find out what's going on with my order and all they've been doing is telling me "it's shipping today" nobody decided to figure out what's the hold up on my order and why it's taking so long. The order I sent back shipped out with NO ISSUE all of sudden my new order is delayed, This company is truly disgusting. With all of the sad things that are going on they should make sure people have THEIR birthday merchandise so they can enjoy these sad times and make the best of it. This company is frustrating, I want a FULL REFUND and will never order from the again! And I advise no one else to! They all act confused and helpless on customer service and it PISSED me all the way off. My 4 year old birthday has officially been RUINED. Thank you to this AWFUL company!

I would give 4.5 stars if I could. Everything arrived quickly and looked exactly as pictured on the website. There were two packages of decorations that were not cut correctly so they hung weird. Other than that everything was great and made my daughter's quarantine birthday special!

Arrived even faster than promised and well boxed. Look just like on the webpage. Have not used them yet but they sure are eye-appealing.

Beautiful!!!

Easy ordering, sent what I ordered, & quick delivery. Would recommend & order from them again!

Everything was as described and will definitely order again ...

Always my go to for my kids birthday party

Very happy with the selection and the quick delivery!!

Great items!

Arrived pretty quick!

Fedex lost my shipment and birthday in a box sent a new shipment right away with no hassle. The products and cost are great, and customer service is really wonderful.

I ordered for my grand daughter's graduation party in June 2020. I requested the items be sent to my daughter's address which is in North Carolina, not Florida. The app changed the delivery address back to mine after it was submitted. So I had to pay more money to send it to my daughter. Items came through fine and was what I ordered. However, I would not order again, due to your app problems that changed the delivery address.

I love every thing I bought.

Everything I have ordered so far I’ve been getting it really fast. Everything is great. Will be ordering more.

My son’s invitations came out amazing!!!!! Thank you so much!!! I highly recommend using Birthday in a Box for your invitations.