The staff were very professional and also very kind and understanding that I am an older person and needed extra help and one to one help with the various processes my consultant was Luisa Ruehle and I cannot praise her and her team highly enough.
I will be using your firm again in the near future when I sell my present home.”
Review by Pap4 weeks ago
The case was dealt with compassionately by Robert Jones at the Manchester office of Birchall Blackburn. I was kept informed throughout. The claim was pursued tenaciously to a successful conclusion after it had initially been rejected by other lawyers.
Review by Zivka1 month ago
Conveyancing never moves as quickly as you would like or expect, however, we were kept appraised at all steps in the process, giving us the opportunity to also chase up outstanding actions from the other parties. Special thanks goes to Saadia as we had a very tight timeline for signing the contracts (I was out of the country on business and only had one day in that month back in the UK to sign the paperwork). The complete bundle arrived on that day as promised.
Having an assigned go to person was great, especially when they are as efficient and courteous as Saadia.
Review by Colvyn1 month ago
Thank you Naeema Valli and Ambia Khatun for helping me with my house move, we are very satisfied with your service. You consistently answered all our concerns and queries and made us feel relaxed. Your service was very professional and efficient.
Review by Akalanka2 months ago
“The service felt very personal. Sharon, Sue and Jane made us feel that we could contact them at any time with a query and it would also be answered promptly and effectively.”
Review by Umansky Bainter2 months ago
I live in Canada and they handled the purchase of one home and the sale of another in a very timely and professional manner. Thanks for all of your assistance.
Review by Kaelia2 months ago
Lisa Golland is amazing at what she does. She is perfect in communication and take ownership to get things done. My case was so complicated but just because of her understanding the whole process was well managed by her.
Review by Slavco Valgento2 months ago
“Bethany was very professional and very helpful, we received speedy replies to our emails.
We definitely recommend Birchall Blackburn and we will be using them again in the near future.”
Review by Drfussi2 months ago
“Both Sharon and Suzanne responded promptly to any questions that we had and dealt with the conveyancing exactly to schedule. We were amazed that it went so smoothly and quickly. Thank you!”
Review by Nabyl Rushakoff3 months ago
17 weeks and counting these clowns have been dealing with our conveyancing - not a complicated transaction, no disputes etc, just simply they operate at a snail's pace.
They have the efficiency of a chocolate teapot, Lloyds should be ashamed to recommend them.
Review by Carrigtwohill Sajjadali3 months ago
Thanks to the understanding and professional manner of BB in stressfull times of house selling.
We would fully recommend this company for any future conveyancing
Review by Jeyner3 months ago
Hayley was always able to answer my questions related to this very lengthy and rather complicated sale. The various charges were explained at the start of the process and any changes were fully explained. It was very good to have one key person who was familiar with our sale and to direct all questions enquiries etc. to her. Because of that system she knew instantly what I was calling about and this gave me confidence in your firm.
Review by Ethie3 months ago
Francesca and the team were very professional and efficient. Thank you for all your help.
Review by Moyers3 months ago
Really bad communication and motivation for sale of our flat. Contact went on holiday with no notice and cover was insufficient. They managed our expectations very poorly. We expected to be at exchange by a certain date but we are three weeks late with no exchange date confirmed. They are the reason we are being held up.
Review by Radrian3 months ago
Great team of people to deal with always keep informed every step of the progress of selling our property
Review by Clovermount3 months ago
“This has been the third service I have received from the firm, I was given great confidence to engage with Anis & his team in the sale/purchase of my house. I couldn't have asked for any better support.”
Review by Mobmo3 months ago
I couldn't ask for a better solicitors. We gave them a date and they delivered. There's not much more we could ask for. They signposted us all the way. For example, we needed to revise our deed and we wasn't sure how to go about it - they let us know exactly what we needed to do. We are very happy with this service.
Review by Buruk3 months ago
I recently used the Preston branch for conveyancing related to the purchase of my new house. Despite the constant problems/delays caused by the sellers' solicitors (which probably also created a lot of additional unnecessary work for BBL), the team worked extremely hard to ensure that completion took place. Due to the issues mentioned above, this has been by far the most stressful of the five property purchases in my lifetime, but none of this is the fault of BBL. Thank you so much to Amanda and her team, who provided exemplary service throughout the conveyancing process. I am hoping to never have to move house again, but if I do need legal advice in the future, I will certainly use BBL again.
Review by Poulami3 months ago
As per Lou Lou below, I could not have written it better myself.
We've suffered a terrible blow today due to the incompetence of our conveyancing solicitor (Luisa).
Our chain is of 2 houses (our sale to a first time buyer, our purchase is of a new build). Should be straightforward but 10 weeks in and this solicitor has repeatedly failed to exchange.
My husband has to call several times a day to chase this solicitor up because we don't trust her because she lies. We get told LIES about paperwork being sent etc and then find out several days later they've not been issued.
We've raised complaints and never even recieved an apology from our solicitor and it seems she works slower as a result of the complaint.
I can't speak for the whole company, but if you get this solicitor in particular I would ask for your file to be re assigned to someone else.
Review by Ashlin Chamarthi3 months ago
So incredibly slow and do not care at all about you or your purchase.
Slow at emails, slow at sorting out issues. Only completed 2 days before my mortgage offer was due to expire.
Terrible communication, if you value your time and your stress levels...
Review by Ozztrich Beller3 months ago
Very proactive and excellent communication. Emma and the team worked hard to get our purchase complete within two months. It was reassuring to have our queries answered quickly so that we were kept informed on the progress of the purchase.
Review by Ulanbek Willy3 months ago
Very efficient and professional work in the conveyancing process. Excellent communication; and quickly sorted out some awkward issues that arose.
Review by NOTa Agnatovech3 months ago
I cannot recommend Birchall Blackburn enough. Especially Karen & Lauren, you have both been fantastic.
There was issues with the completion due to land registry problems, but nothing was a hindrance for them to sort. They have always been available to contact either by phone or email.
Thank you again. You have gained a returning customer :)
Review by HyzzwOw Nofel4 months ago
Jenna & Olivia brilliant service from you both. Would highly recommend you both to anyone. Both ladies couldn't do enough for me and nothing was too much trouble.
Review by Dorothey4 months ago
“We chose Birchall Blackburn because we engaged the firm for various services; we've been satisfied with the process throughout.”