My husband and I went to the Garner office and met with Monica Barbour. She is wonderful and she explained everything in great detail and makes you feel very comfortable and has such a great personality . She has so much compassion for her clients and we feel so lucky to have gotten her to help us. We are on our way now to having a normal life instead of having our bills control us and we owe it all to Monica Barbour with John Orcutt. THANK YOU SO MUCH MONICA FOR HELPING US
Review by Lutfim Ninal7 months ago
Today I had the pleasure of sitting down with Mrs. Mary Farley. The care,concern,and attention she paid with my concerns were exceptional. I could not have askedfor a better experience than what I received today. A person would do themself a disservice by not taking the time to sit down with Mary to see if they ( the office of John Orcutt) can assist them.
Review by Giorgoc8 months ago
Very good experience. Mrs. Mary was very encouraging, very helpful, took the worry away. She gave us hope, helped us to smile again and have a better outlook for our future. What a blessing!!!
Review by LizGrange9 months ago
One of the best decisions of my life was coming into the office. I was a little scared at first but after Mary explained everything to me it put my mind at ease.
Review by Kistel1 year ago
My name is Tonya and I would like to say that on today John T. Orcutt Law Office saved my life. Thanks to Sarah Smith my paralegal who got me qualified and got the ball rolling for me!! She is such a sweet and caring person and she went above and beyond to help me!! Thanks again Mrs. Smith you ROCK!! I loved talking and laughing with you. You are a compassionate person thanks for all you did today.
Review by Bongchun2 years ago
I had a great experience at the Fayetteville office-everyone was so helpful from the first visit to the last .Rebecca had so much patience with me filling out all my paperwork-answering all my questions and making me feel at ease.She made everything easy to understand and helped me step by step. All of the office staff was very helpful as well-rather it was questions or just dropping off needed paperwork-very professional leaving me feeling I was well taken care of. My attorney there met with me -introducing himself to let me know he was there if I needed any help or had any questions for him. I would recommend this office to everyone-they have displayed very professional attitudes and helpful and make you feel like you are well taken care of -Thanks to all staff members at this law firm.
Review by Wildae2 years ago
I was very skeptical going in after processing all the pre-paperwork prior to my visit. But the staff and especially Ms Farley were very friendly and helpful which made my visit much easier. I really didn't want to file bankruptcy, but my current conditions (I am losing my job) left me no other choice. Ms Farley went over all the paperwork in detail and ensured I understood all the ramifications for this process. She answered all my questions and even though I still feel bad about filing, the process is there for people who have no other choices. Great customer service!
Review by Oxilise Khas2 years ago
In the Garner office the people there are so helpful and make you feel so comfortable. Kelli Stanley is very helpful she answers any question you have in such a timely matter.. She has made this process so much easier thank you . Keith
Review by FloweRZ LaVenia3 years ago
Christina turned my experience around. I wanted to just not go through with it after an experience I had in the office. I think it's very unprofessional for a staff member to discuss my personal business in front of the four people who were in the waiting area. I was very upset, however Christina took care of me in a very professional manner. I appreciate her more than she knows.
Review by Himmy Hodali3 years ago
I was to the point of not sleeping, worrying day and night about how to make ends meet. And on top of that I was blindsided from a debt from my past marriage. John Orcutt was my only hope. After a few consultations, I knew this was a blessing. Immediately I felt the pressure begin to lift and the worrying stopped.I am thankful to the whole Wilson team, who treated with concern and respect.If I hadn't made this decision, I don't what I would have done..Thank you Mr. Orcutt, and your team
Review by Wardeel Beniaminov3 years ago
Just when I thought I was sinking, I had to think fast about what to do before things got any worst. I had heard about others filing for bankruptcy, so I started searching for a lawyer and reading reviews. I called the Wilson office and met Jessica Mayo, who was great.
There is a lot of paperwork involved, and very tedious I might add... and although on a time frame, I kind of shy'd away from it for a spell. Jessica actually called to check on me to see if I was still in the loop of things (which was actually before I met her, now that I recall). I'm glad she did! Apparently, it wasn't as hard as I made it out to be and she just about walked me through everything I had an issue with. Considering the paperwork that she and the others have to ingest on a daily basis, I wondered how she even found the time. Nevertheless, we got everything done and finalized. She explained each and every page thoroughly (which was as thick as a novel) and made sure that my husband was up to speed with every single thing, being as though he is an OTR trucker. Everything we were concerned about, she notated it right then, she made phone calls and had an answer right then. Everytime I contacted her, she let me know right then, whatever it was that I needed to know whether it was her just calling me back or shooting me a quick email.. she was on the money. I never had to keep calling over and over to get things done or questions answered. She was awesome. Thank you Jessica for all your help.
Review by Olumide Kondola3 years ago
My husband and I recently used John T. Orcutt in the Raleigh office to help wipe out our debt due to medical bills. The staff was extremely nice and walked us through step by step so we knew what was going on. I like the fact that the first consultation is free and they help you decide the best way to get rid of your debt/bills. We were helped by two of the best paralegals on their staff Joseph Nichols and Tara Pepper. Tara was really helpful in telling us which way we should file and is a joy to talk with a great personality. Joseph was extremely helpful in putting our case together and was really easy to talk to and made you feel really comfortable while you are going through the process. I would highly recommend them to anyone who is looking to get a fresh start and to rebuild your credit!
Review by Macklemutz Pathology3 years ago
From day one I walked in to the office I was treated with respect. Thus far it has been a great experience and the staff has been extremely responsive and thorough in their response and my education of my personal situation. Would definitely recommend John Orcutt and staff. Thank you Brandy Perna and Tara Pepper!
Review by Vaiti3 years ago
I was really pleased with the service from Ms.Jessica Mayo. No matter how many questions i had or how many times i called her back she was always very pleasant. She was so helpful and i really appreciated her assistance Thank you so much Jessica.
Review by JuRay3 years ago
We the pleasure working with the staff in the Wilson Location! Amy Hodges went over and beyond her call of duty! She responded to every email I sent her which was a lot. She responded to every question I had which was a lot! Kudos for such an great atmosphere when going into the land of the unknown. Again I say thanks Amy Hodges!
Review by AMMall3 years ago
Ms. McLean was very professional and she answered all my questions honestly. I didn't know what to expect going into the consultation, but when I left, I couldn't be happier with the options I was given. Even if she had told me something disappointing, I'd still have left with a better understanding than I had before. I'd recommend John Orcutt and especially Ms. Benita to anyone. Thanks again for your help.
Review by Alassanr Toku3 years ago
No one wants to have to file bankruptcy, but if your situation puts you in that position, the staff at this law office made navigating the process a lot less painful. Everyone was courteous, friendly, and answered all my questions. They worked around my work schedule to make it easier for me to work and still take care of my case. I recommend them highly.
Review by ViveLeFrançais3 years ago
My experience, with the bankruptcy process, was life changing. The receptionists, and office atmosphere is great. Joe Nichols, is very detail oriented, helped me feel confident and satisfied. I am satisfied, and looking forward, to being debt free. God bless!
Review by Munsarim3 years ago
Very knowledgeable and very patient and understanding
Review by Manherlal3 years ago
we had a great experience .
Review by Diamondstar3 years ago
Thank you to your staff for making a very traumatic experience a pleasant one. I personally want to express my gratitude to Joe Nichols who made me feel like I was a real person again and not just a unworthy human. Thanks for being you!!
Review by Leenuh3 years ago
the staff was very friendly did a great job explaining what I will happen with my case
Review by JDazz3 years ago
We went to the Fayetteville office. They where some nice young lady working their. They made you feel welcome from the minute you walked in the door. They let you know if the person you where gone to see was run late or if something else had came up. Their was one lady that came in to let us know that our window was down in the truck. So, thank you ma'am so much for that.
The lady that we got to talk to was Ms. Christina Crews, she was a really down to earth lady and she really help us understand what we need and how we need to get it. You need more people like her working in your office.
I will tell anyone that want to that need to file for bankruptcy to go to John T. Orcutt, Fayetteville office. They will make you feel right at home.
The Tanner Family
Review by RJbutterfly3 years ago
All too often people in customer-facing roles only receive feedback when something goes wrong and/or a customer is upset. However, I would like to provide you with some very positive feedback. First of all, everyone at your firm with which I have interacted over the past few years has been nothing but courteous and professional. Everyone is so helpful, and I am not made to simply feel "like a number." From the onset of my chapter 13 filing and throughout the court process, members of your team were "with us all the way" to reach the best outcome available for my family.
I am still in my chapter 13, and would specifically like to address the level of service that I have received since filing my claim. Kelly Cox handles my case, and she has always been "Johnny-on-the-spot" with any questions or concerns that I may have. For the past couple of years Kelly has consistently provided me with good advice and has always helped clear up any bankruptcy misconceptions that I may encounter from time to time. Kelly truly makes me feel like she is an active partner in my family's financial recovery, and she always seems to advocate for my family's best interests. Kelly is very knowledgeable, she comes across to me as confident, and she has never given me any reason to not trust her. When all is said and done - and based on the long period of time that I have been your client - I can honestly say that Kelly truly appreciates her clients' needs. From my vantage point as a customer, Kelly represents your firm well; her actions are a very positive reflection upon herself and upon your team.
Review by Audric Fitches3 years ago
Everyone was very helpful and answered all of my questions in an expedited fashion. I knew I was in good hands.