BillAdvisor.com Reviews

UPDATE: June 18, 2019
The check for the rest of our refund arrived yesterday. So, Bill Advisor did refund all the months of our monthly fees as they promised and everyone was polite through the process.

My main disappointment continues to be that they did a poor job of helping us get set up. I also was not able to get a full refund until I went 'public' on this site. It would have been better if they had handled the matter privately and right away when I called the first time. But, they did handle it quickly, politely, and swiftly.
UPDATE: Later in the day June 4, 2019
A very nice representative called me to ask how we could resolve my unhappiness with the our issue. I said I would like a full refund and she said they could do that. It turns out they also had a bad phone number in our account (seems to be a mistake or typo, basic human error) which meant when they tried to reach out they weren't getting a hold of us. The check will take 30-60 days to arrive. I'll update when the matter is complete! I am impressed with how quickly they responded.

June 4, 2019
We signed up with Bill Advisor in April 2018. They began charging their monthly fee that month. I could never get any straight answers about specific savings and was expected to give them authorization to all of my accounts and they would 'save us money' with no specifics. I tried several times to get more clarification. No luck. Fourteen months later and over $200 in monthly fees collected, not one penny of savings. I made a final call to cancel the program and asked for our money back since there had been ZERO savings. I was told the best they could do was a refund of three months. What a joke.

Got savings on internet, but couldn't get them to call in the evening. They kept calling during my work hours then ignored me after I complained.

Bill Advisor saved me money $100 a month on my Insurance but cost me $100 on my phone bill. It went from $140 for 3 lines to over $240 for the same 3 lines after negotiations with the same carrier!! The first bill was $221 which we thought was a transition fee? Then the second month was a $280 bill... now it is $240!!! (It was supposed to be the same cost but with unlimited data).

My wife was skeptical about someone else negotiating our plans... and now I see why. I have spent 2 hours on the phone with the phone carrier just to go back to our original plan (with no credit)!!