Trust me when I say it's not even worth a 1!!! Never received goods and never got my money back. DO NOT BUY FROM THESE PEOPLE!!!
Review by PunterBorg1 month ago
They took my money in July and never sent my order!!! I received correspondence from Mara and never anything else! Said it was on the way!!! Ha! How do you get your money back?!?!
Review by Alietty Hochheim1 month ago
If I could give 0 I would. Took my money never got what I ordered contacted Better Business Bureau and they couldn't get it resolved either. Scam Artist!
Review by Dlill1 month ago
Total scam. Never received order or refund. 3 months and still waiting. Dont waste your money.
Review by Niziah2 months ago
This website is a scam. Bought an item in July and now it is already september. Just DONT BUY ANYTHING FROM THEM.
Review by Xara3 months ago
You will never received your package DO NOT ORDER FROM BIG STONE MALL.
They lie and say they’ll send tracking and never have after 3 months of emailing asking.
THIS WEBSITE IS A SCAM.
Review by Mularam3 months ago
This is a scam, do not order from them as you will never recieve your items.
Review by Justain3 months ago
I placed an order for the magnetic eyelashes a few months ago, I still have received nothing. Great, I know it’s only $24 but still that’s my hard earned money..
Review by Ontavia3 months ago
Still no product
I ordered a whitening toothpaste from the website on 7/10/19 after I found an ad for it online. Website says 3-5 day shipping. It is now 10/01/19 and I still don’t even have confirmation that the product is in the same country I’m in. I’ve tried contacting customer service multiple times over the past 3 months. At first I received generic responses like “we apologize for the inconvenience, rest assured your package is on the way” I asked multiple times to be refunded, then I was told my issue would be escalated on 9/10/19 and I’ve heard absolutely nothing since. I’ve sent 3-4 emails since that last response with nothing back.
Review by Klaas3 months ago
why do face book let these company keep using their website they are the ones that hurting us I lost $120.00 on products buying off face book no more
Review by ThorT3 months ago
At first they keep telling me that i'll recieve a tracking number but it passed 1 week and i still haven't got any. Then they stop communicating.
Review by Falmendi3 months ago
Youexactly right Jessica I ordered mine back in June still haven't heard anything from them I told them that I will be reporting them to the authorities they are a big rip off anyone read this please please do not order from them it's a scam
Review by Lattz Derrow3 months ago
Do not shop here! Total scam!! I bought something in May and have had to email them tons of times about where it is, they finally said it was lost in transit and then stopped responding to my emails about getting it. They seriously just waste their time keeping it going to make it seem like your package is coming, but it will never come! They take your money and waste your time, luckily I only spent $25 on lashes so I’m not gonna put up a huge fight about it, but nonetheless do not be fooled they are a huge scam just looking to steal your money!! They should not be in business! Don’t shop here!!
Review by Yuo3 months ago
SCAM! DO NOT ORDER!
Ordered aug 10. and haven't recieved!
Always same answer from "Mara" when you email them.
DO NOT ORDER!
Review by Barato3 months ago
I wish I could give them a 0...I placed an order in May 2019 and it's now Sept! I've had several correspondence with someone named "Mara" and I received a "tracking" number as well. When I threatened to call my credit card company to get my purchase removed I was told my package was lost and I'd be issued another and that they were "investigating" the matter. I was suspicious when when credit card got charged immediately before my item was shipped! Buyer beware. Call your credit card company and dispute your purchases!
Review by Futurebeard3 months ago
Ordered something in June after 6 weeks of chasing after them, i had an email saying my parcel was lost in transit that was 10 days ago ive emailed them every day since and had no reply, defo a scam 100%
Review by Arrikc3 months ago
This place is a complete JOKE!!!!! I ordered some lashes from them on may 30th it's now July 25th and they still havent shipped and I get nothing but run around from the support......
Review by Betsi Haireche3 months ago
This company is more like a big stone wall. They are fraud. Do not order. They will give you the run around and never send your item or refund. I would give this company negative stars before I would even give them zero. A huge crock of bs.
Review by Wilczynskii3 months ago
I wish I had of read these reviews before purchasing from this fraudulent company. I am in the same boat - no responses to emails and over 3 months with no purchase. What a disgusting company and hopefully other people are warned before purchasing. I hope you rot in hell Bigstonemall.
Review by Galio Giampaolo3 months ago
I would give this company zero stars if I could. I placed an order for the magnetic eyelashes back in June 2019. Here it is August 2019 and I have yet to receive my lashes. I have sent emails to the company with no response. This company is a scam and needs to be shut down.
Review by Barklie4 months ago
I placed an order for magnetic lashes from Bigstone Mall in May and have not received them to this day. I've been going back and forth with a woman named "Mara". First she gave me a bogus tracking number that didn't work. Then she stated that my shipment was lost and then gave me another tracking number. The same thing happened with that tracking number. I've requested that my money be returned several times with no response. The last interaction with Mara she said that management would be in touch with me and I haven't heard anything back yet. I will NEVER order anything from them again and I will let all my FB followers/friends/family know not to spend their hard earned money on that site.
Review by Gnocchi4 months ago
Support was helpful, they updated my order before being shipped, will order again soon.
Review by Hunniez4 months ago
Ordered few items, everything was fine i recommend
Review by Fiyori4 months ago
Scam. Did not receive my order and was given a fake tracking number. Luckily I used paypal and got my money back.
Review by Heatherj4 months ago
If I could give this company 0 Stars, I would. Placed an order on the 14th July and my order STILL hasn't arrived. They claim my order is lost in transit and it's the bloody 1st September! They refuse to answer my e-mails about my product and they have said nothing about issuing me a refund! I spent $40!!!!!! I shall be taking this company to court if they do not get back to me about my purchase! WHAT A SCAM!!!!!!!