I bought a nail kit 4 months ago did not receive it I've emailed them several times telling them to give me a refund nobody has responded back or giving me or my refund
Review by Sherandy1 month ago
I'm in the same boat as everyone else. I ordered on April 30, 2020. It was supposed to ship FROM the US (clearly not), arriving in 12-20 days. It is July 4, still nothing. The tracking number shows that my package (Poly gel) finally made it to Las Angeles...on June 8! Still there. I will probably never see it. DO NOT BUY FROM THIS COMPANY, or AHOYYL!!!!
Review by Believe2 months ago
Purchased this using "express" shipping and selected US warehouse to receive in 7-12 days. Was provided with a China Tracking which is now invalid and no response when contacted for support. Do NOT purchase!!!
Review by Ninmast2 months ago
can't get in touch with anybody and I want my refund and have not received my pkg. I've never never been through this before and it's sad that even the tracking # doesn't wheel
Review by Wojceich2 months ago
The tracking says it was delivered they told me to ask my neighbors if they signed for it usps had no info for me ,so I guess they will just keep my money and I will not get any product. They are a scam. When you contact them they just repeat the same thing to go look at the tracking um that's why im contacting you ! I haven't received $#*! n it says delivered n try to blame it on the delivery service thats not my problem thats your problem i don't ship the products your business do so thats your end not mine im just the customer !
Review by Allmostdone Emody3 months ago
I was waiting for 2 moths for my order poly gel nail kit that includes everything else from their ad. I only received the tiny gel ITSELF with nothing on it. For TWO MONTHS!! What the heck! Sooo unworthy of the effort, time and money i invested! What am i going to do with this gel?? Stick it on my ass???
Not even a contact number from them so i could call about it. Soooo DISAPPOINTING!!!
I want my money back!
Review by TheAudiShow3 months ago
Purchased a nail kit from their website. Paid for shipping insurance and express shipping (7-12 days). They told me to select the US Warehouse which I did. It has been over a month and no product. They provided me with a fake tracking number, will not give a refund, and their customer service will not respond except with an automatically generated email. It has been 2 months with no response.
Review by Dominisha Mponela3 months ago
Please do not order from this company. They'll still your money and will not shop out product as advertised. Will not respond to your emails!!!! They scammed me for $66.21. Even paid extra for express shipping. Still no package.
Review by Kibsaim3 months ago
Ordered a nail gel kit picked uk warehouse and my tracking number takes me to a chinese webpage and tracking number is unknown. Never answered any emails. AVOID AVOID AVOID
Review by Pappitas3 months ago
I ordered a nail kit from this website through Facebook... I've emailed them numerous times... Filed a complaint on their original website Ahoyyl or something like that, next thing i know they've changed the website name and have just completely ignored me...
Review by Moro Causse4 months ago
ordered the nail kit from Ahoyyl, checked my tracking # and now it's big serenity and not Ahoyyl.... To begin with, I selected the USA warehouse. I received a tracking number 2 weeks later with a CHINA shipping tracking number....sooooo IDK what the heck is going on. They do not respond to emails and send automated emails after you send them one. I'm about to dispute this charge on my card...ridiculous
Review by Mejbel4 months ago
I ordered a nail kit over 2 months ago and I'm still waiting for it.. when I try to contact seller I initially got a reply but months later I get nothing back. Terrible customer service. Please do not purchase from this website.
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