Tracey was excellent, all the changes were made quickly and no task was a problem, all fully explained so very happy customers.
Review by Eudon3 weeks ago
Fast and professional help from Quina!
Review by Callander Vipula1 month ago
Thank you - Quina was extremely helpful, pleasant and nice to deal with and provided all the information we need.
Thanks for the wonderful service.
Review by Amripal1 month ago
First i got a good price on the offer and Shirleen was extremly nice and helpfull with the booking and all my questions before and after.
Review by Nickdep1 month ago
very efficient and fast booking. very happy for this service.
Review by Zindu1 month ago
Quina was very helpful and sorted out all our issues. It was a pleasure dealing with her
Review by Yervand1 month ago
Speedy reply on your query and very friendly.
Review by Jamaicanbro1 month ago
very good and friendly communication!
Review by Yardman1 month ago
Very efecient and helpful. Did not hesitate to "go the extra mile" when we needed to reschedule our dates. Thank you very much.
Review by AngelOne1 month ago
My wife and I had a great time both at the Ivory Tree Lodge and during the game drives in The Pilanesberg National Park. It was a last minute decision to do the overnight stay and game drives, but Jenny from Biggestleaf Travel was fantastic and organised the whole thing for us. Transport to and from our hotel in Jo'burg and the lodge was on time with clean modern vehicles. The drivers were great, being friendly and knowledgeable. The lodge was delightful and the rangers on the game drives were again friendly and knowledgeable. Saw many different animals including the elusive Cheetah and Lions. The morning drive was the highlight as the animals greeted the warm morning sun. Would highly recommend this to anyone coming to South Africa!
Review by UpFromTheDepths1 month ago
I cant say enough how helpful and responsive they were. Shirleen was a real star. We made a few changes to the booking and had some questions nothing was too much trouble. Always very quick to respond.
Review by Soulimani1 month ago
Biggestleaf Travel's service as well as the employees are very professional and friendly.
We made our booking re holidays in South Africa with this company and during the complete process we feel to 100% safe and got a superb service from our contact person. Many thanks.
There is no point to complain anything.
Review by Bafford1 month ago
Left my penknife on the braai surface, would love to get that back.
Review by Shyme1 month ago
Review by Verheijen1 month ago
The team was really helpful in helping me explore all of the different options that might have worked for my group. While I had to know which specific lodges/campsites I was interested in, they were very quick in confirming availability and explaining all of the different perks/amenities that each site offered. They continued to answer questions in a timely and helpful manner even after I had completed the booking process.
Review by Zarnes1 month ago
Excellent, friendly and efficient service from Quina!
Review by Cucan1 month ago
The reservations information was informative and helpful. With a lot of patience.
Review by Bafford2 months ago
All is fine, except that your site asks me to enter my credit car information, which I do not like. This is not very PCI compliant either...
Would be better if yçou redirected me to the site of the bank, I would feel safer ;-)
Review by ShowerBubbles2 months ago
Easy booking and very nice stay in Madikwe
Review by Trayes2 months ago
Excellent and fast to the point service, giving me insights that I wasn't aware off, saved me money on booking directly with the venue as I could benefit from some T&C details. Great service!
Review by Gibin Polyakov2 months ago
Quina responded to my email very promptly. What I had requested did not, in fact, suit me, so Quina sent me alternative information that was more suited to my requirements. Everything was handled speedily and efficiently.
Review by GeneralBoltYT2 months ago
Review by Gowry Delumpa2 months ago
Quick responses. Excellent customer service. Thank you! Would definitely use the service again.
Review by Evika Gaitten2 months ago
They were extremely helpful and friendly, and responded to each of my emails within less than a hour.