Bought a TV on-line from them despite all the negative reviews on this company (just google them). Sure enough, they called me later to say that I had purchased a "commercial model" that did not have all the features or warranty of a "residential model". The "residential model", of course, would cost far more. I passed up other deals on Cyber Monday to go with this one. Their site says nothing about commercial models being any different, and it is not obvious at all that they are selling anything other than the same model number that everyone else is.
Review by ShondaH5 years ago
Fraudulant pricing and product miss-representation
Online order during Black Friday special pricing for Samsung 4K TV for $1899. Received email about problem with my order. They told me this price was for a "business pack" model and does not come with all accessories. But, for $2299 I could get consumer model. A well oiled scam.
Review by Loreanna Futterer5 years ago
Bait And Switch The Sell Price
Advertise on the web site a Samsung 55" Series 8 LED 4K Ultra HDTV - UN55HU8550TV for $1279.99 with 2 days free shipping. Order today and ship same day. So I ordered the TV and 4 days later, they sent me the email and asked me to call them back to confirm some details regarding the model I ordered.
When I called them back, no one answers the phone and their inbox is full. Finally 9 days later, I can get hold of them, when I mentioned my order number to the sale man, the sale man said the Samsung 55" Series 8 LED 4K Ultra HDTV - UN55HU8550TV I ordered is for the commercial model, not for residential model. If I want the residential model, I have to pay $1799.99 for it! On their website, they are not saying anything about the commercial model for this TV. So be carefully and don’t buy anything and waste your time with bigboxsuperstore! They are scammers!!!
Review by Cowes5 years ago
Selling used and counterfeit items
Erez Khteeb owner at plasma house also owns this site.. After trying to buy a tv we got a call to extend the warranty. We kindly refused at the end of the long sales call he added a "shipping insurance fee" of $200
Ok no problem ship the tv. So he did. After waiting 3 weeks I finally received the unit. As soon as I saw the box I knew it wasn't what was sold to me coming in brown box with a small sticker with the model #.
I simply called sharp and they confirmed this was a refurbished unit.
So 4 an a half months later and a lot of annoying calls I got my money back and just went to costco and for the few extra bucks it was very well worth it.
Review by SandorBedi CiCA5 years ago
Mr. Eric K did not refund me for the 55'' smart tv that I returned to him
In fact there is a seller named Bigboxsuperstore on eBay and i bought a 55’’ smart TV with high price then i contacted him before shipping it i and told him I want to replace it with a bigger one which is 60’’ (2300$), but he told me that i have to pay for it because it’s on the eBay , and when i purchased he started delaying to return the money , and he was saying I will return the money when I get the first TV , although he knows that I do not want it when shipped it and I want to buy the bigger one , and when the Fedex confirmed me that he got the tv I sent hem the tracking no but he never replay after that , and this issue continuously from six months , and I am now in Saudi Arabia, I don’t know what to do???
Review by Sophap5 years ago
Never shipped product
Advertise on the web site a TV for $1809, with free shipping. Order today and ship same day. 2 days later someone calls and wants to sell you Insurance for $185. If you say no, then you get a call from a manager, If you tell them to cancel, then they will say ok and we will honor the price. Then they charge your cc, and send you a tracking number. The Tracking number states that they put it in there Fedx system. But was not picked up yet. It has now been 4 days and the TV has never been shipped. No one answers the phone, and VM is full. I would not buy a pen from this company. They are a scam.....Buyers Be Ware
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2860 State Rd 84, Suite #107