It's my first order from that site, I had bid on many items but finally got a win. Then I received an email from them saying if I buy it over the weekend I get 25$ off. So i purchased it but I could not enter the code they provided. I contacted customer support and they assured me I would get the discount. When the order processed it was at full amount. I sent one email and within 5 minutes I received the discount, I never had service like that. They were so quick I couldn't believe it. I'm sure going to buy from them again. Big thank you
Review by Chefjj3 months ago
Beautiful ring I won for 30$ but ends up almost 100$ for shipping , admin fees etc
Review by Meathead Bleeth3 months ago
I am always pleased by the process and the delivery time to me!
However, I hardly ever get a response when I email...so I don't even know if the messages are getting through.
Review by MisusLeroy Sanctis3 months ago
The remove an product after i win a bid
Review by Merissa3 months ago
Amazing customer service! My first win I had won a ring, i guess their system was having difficulty at the time so I emailed customer service and they were nice enough to help me. because my payment already went through they told me because a glitch in the system was happening the item I won was out of stock so they actually refunded me back & gave me a $25 gift card. My second win I tried to use my gift card since the code wasn’t working I just paid the full price. Anyways I emailed them again, AGAIN VERY VERY HELPFUL!!! they told me it was active just to screenshot it & show them because I already paid full price i wasn’t able to so I was just going to try again for a next one. Anyways! Out of the blues I notice they had refunded me $25 from my purchase that I recently won. AMAZING CUSTOMER SERVICE!!! I definitely recommend this site, & I definitely would be shopping here again :)
Review by Mantosh Thürridl4 months ago
I would give 5 stars but a small tweak is needed- Include the size of the ring in the description on bids in process. (not just on the main page) I ended up getting a ring that was larger than I thought it was because i couldn't tell what size it was once I bid on it.
Review by Owent4 months ago
Always have had a good experience
Review by Bafford Limperis4 months ago
Responded to question once purchased and were able to solution issues that care up
Review by Supraja4 months ago
they canceled the order after i won the bid .. it seems that if you bid less than the cost price they cancel the order ..
fake bidding site .. don't waist your time.
Review by BadServices Schendel4 months ago
i was saddened that bids no longer had artwork for bidding
Review by Remmerswaal5 months ago
What a scam site. bidz or bids it's the same rip off site.won an auction for a watch and it never arrived.when I contacted them they said that it was the suppliers fault and credited my account.won a similar watch after depositing more money to my account to pay for it,again it never arrived.Don't waste your time or money on these scam artists!!
Review by Liria Mauzey5 months ago
I have always been satisfied with the items I've purchased from bids.com. I have taken the jewellery in to be tested and appraised and it is all real and valued at the same or more than purchase price. Will shop the site again.
Review by AnnB5 months ago
Bids.com appears to be going out of business. I purchased a Diamond & Ruby Necklace that was not up to the quality I have become to expect over the past 3 or 4 years. I have called their customer service on the same day I received the necklace, department 4 times and left messages with not one answer or returned call. I have tried to request a RMA on line thru their web site and it will not accept my order number so I cannot request a RMA that way either. Are they going out of business? When you go to 'bids.com' you get a different company.
Review by Chaylea Pangborn5 months ago
Just placed order, I am looking forward to seeing the actual products.
Review by Mayllelis5 months ago
Won three items at a very substantial discount (if the merchandise is authentic). I purchased all three and they unfulfilled ALL THREE orders stating the following for ALL THREE...Following was copied and pasted from the email received from Bids.com:
Your order has been canceled
Order BIDS1*** was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .
However, they did refund my accounts promptly... ONE star company for that! ZERO star company for business practices!!!
Review by Nekeshia5 months ago
A acceptable response would have been we will honor the auction you participated in and won and request another watch from the manufacture Order BIDS2035
Your order has been canceled
Order BIDS2035 was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .
Yet for the next 9 days you are auctioning off the same kind of watch?
James H Timmons,
Not even a reply from them. If you win a high $ item cheap. forget about getting it from them. This is the second time in 1 week because they did not have the stock yet same watch was on auction each of the next 9 days.
This company has absolutely no integrity.
Review by Symoon5 months ago
After receiving a notification that I had won an auction and paying the invoice, I received a notice that technical difficulties voided this auction. The following day BIDS ran the footer notification that I had won this auction. My lawyer will be back in his office on 7/8/19. I have been in contact with him. We will see how this turns out. Right now I would give BIDS zero stars if possible!
Review by Mokone6 months ago
2 items I won and I got out of stock so why should I lose my time going to your site
Review by Jaunfy6 months ago
Prompt service. Very pleased with product.
Review by Carmillia6 months ago
Got a great watch at an amazing price here! If you’re patient and set your limit there’s always another one being posted after you lost one! Quick delivery too!!!
Review by AndresHint6 months ago
Won item. Order cancelled because they could not fulfill order. Do not have postings that cannot be fulfilled.
Review by McNab6 months ago
I won a '14K ROSE GOLD PERIDOT NECKLACE CERTIFIED IMPERIAL' for USD 2,00 last monday morning and paid a global amount of 48,60 USD, as I live abroad and shipping fees are very high.
Stil, within one hour, the transaction was cancelled under the pretext Bids DID NOT HAVE ENOUGH STOCK TO FULFILL MY ORDER and my payment was immediately refunded, surely because the bid wasn't high enough, but I wasn't responsible for this state of things, these are the bidding rules!
And when checking on the website, I could see there were 2 of these at least available ...
So I'm just really wondering whether it's a true an authentic bid site with authentic bidding rules, all the more that I had already won a 3,00 USD ring 2 months ago and there again, it was stated they had run out of stock on this item too ... or am wondering indeed if everything is twisted!
So I had a really poor experience with Bids and won't recommend it to anybody, sorry, since I believe the dice are loaded right from the beginning!
Cheers and enjoy!
Review by Beby6 months ago
I paid for an order and then you sent me an e-mail saying it was canceled but have not returned my money or the item I am not happy
Review by Sugyung7 months ago
Review by Finanical Derrow8 months ago
like the other have been waiting months and will start proceedings today with credit card company