Right before Thanksgiving I went on this site. As money is tight for x-mas, I thought I might be able to get something for next to nothing. I started with what I thought was an $18.00 bid pack (not a huge investment). All the sudden, the card information that I submitted flashed back onto the screen and I re-entered the same information. I thought I had made a mistake. I reviewed my bank statement the next day and found 2 charges-1 for $18.00, which I had made, and 1 for $149.99 which I absolutely did not make. I called and spoke with 3 different people, Tristan, John, and someone else. I was given a confirmation number (which of course I cannot find) and was told that I would be issued a refund. At that time, they offered 30 free bids just for my trouble. The next time I went, I had no bids even thought I hadn't used them all. I have left several messages for them, and have sent several e-mails. I have gone to the Fraud Dept at my bank and hopefully will get it resolved. I am very frustrated. Now I am going through my cellphone records to find the number that I called to provide to my bank. This is bull!
Review by Elihue Emmons5 years ago
If you have been SCAMMED like I have with Bidmacs and have been trying to get a REFUND on charges made to your card without your clear consent, this is what you should do:
Go ahead and send Bidmacs multiple emails and leave them voice messages. Then call your bank or credit card company to DISPUTE the charges. Your bank or credit card company will attempt to contact Bidmacs for you!! Let them know Bidmacs is a fraudulent company and that charges were made to your card WITHOUT YOUR CONSENT!!! Let them know how Bidmacs 'tricked' you into buying bids while you were under the impression registering online would be free!!
You will also need to file a complaint with the BBB. This should also kick Bidmacs into gear with REFUNDING what is yours!!!!
Hopefully all this effort will eventually SHUT BIDMACS DOWN. They do not deserve to be conducting business as they have proven to be nothing but unethical and just down right shady!!!
Review by Ryaan Zeidner6 years ago
I have been promised a refund from them multiple times over the last 2 months. I guess their phones have been ringing off the hook since you can no longer speak to anyone. I contacted the BBB. this dispute can take up to 30 days but
I'm hopefully for a good outcome through them. Don't attempt this site. It
Is a scam!
Review by FamSal9 years ago
I unfortunately made an error and signed up, called them and they said that they would be glad to refund my money, $149.99 that was November 27, 2010. I have made at least 15 calls and sent 10 emails in regards to this and NOTHING!!!! It has now been 55 days, and no refund. I work at a bank and I know that they have 30 days to make this right, but I have'nt wanted to cancell my card. This is a terrible business, do not go anywhere near it!! I just called for my 16th call, and guess what, they want you to leave your name, phone # and a brief message. I have a message for them!
Review by Gwenmai Loerker9 years ago
This company is a sham. I have called about issues many, many times never to reach anyone. Fighting to get accounts refunded.
Review by DarlaF9 years ago
Bidmacs came to me in an e-mail and I do not remember "purchasing" a bidpack for 149.99, but my account was charged November 24, 2010. I immediately went into my Wells Fargo branch and they could not reach them by telephone and we could not replicate the path I took.
I have called bidmacs over 1 dozen times and have e-mailed numerous times and they have promised time and again that I would get my refund but they experienced a "systems problem" and then "holidays caused a delay." At one point the customer service rep said that they, "are a 3rd party calling center and they don't actually even work for bidmacs."
Today is January 18, 2011 and I still do not have my refund. That's 35 business days. When I call today I have to just leave a message. You can't even talk to a human.
I cancelled my card and my husband is still so mad at me. I feel like a total idiot and have wasted so much time. What a total rip off scam.
Review by Iuhasz9 years ago
The Bidmacs website is suddenly gone as of today. I was able to contact Wells Fargo yesterday and dispute the $149.99 charge. I also left numerous messages on their answering machine as well as emails. No response. I hope they find them and lock them up for life!!!
Review by Chemist9 years ago
Just like everyone else I was reviewing this site to see what it was about and I had $149.00 charged to my account, I called and was told the money would be returned to my account within 3 to 5 days, well it is 25 days later and still no refund and when I call back I'm told it will still be 3 to 5 days! Has anyone gotten their money back? Does anyone have any information on how to report this company? Help!
Review by Jegster9 years ago
I am just like the other people on this site and I also paid $149.99 for nothing. I enrolled on Dec 5,2010 and on Dec. 7,2010 I canceled my membership and ask for a refund. I have called, emailed and all I get is it is being processed. Now my credit card company is saying I have to have it in writing that they were going to refund my money. I went to the BBB and filed a complaint about BidMac. You can get to their website by coping and pasting this http://dev.bidmacs.com I used an email ethe sent me to get to their site.
Review by Pandabane9 years ago
Not cool at all. I clicked cancel and was not even going to finish registering and up popped some FREE bids. SO ... I thought I would go ahead and give it a try and bought $18 worth of bids. Then came across this website and thought I better check my credit card. Sure enough, charged my account $78 for the FREE bids plus the $18 for the ones I bought. Well, I called them and it will take them 3-7 business days to reverse all the charges. I guess I will believe it when I see it but my advice is to NEVER REGISTER ON BIDMACS!!!!!
Review by Kessuda9 years ago
I too have had a bad experience with Bidmacs. The site said that you could register for free, so I decided I would do it. On the first page it asked for basic information, then on the next page it asked for credit card information(I assumed it would be used if I won a bid). The next this I know it takes me to My Account screen which state I had 250 purchased bids and 50 bonus bids. I was shocked because there was no mention of purchasing bids on the page requesting cc information. I immediately verified the charge on my cc and called customer service. I was told that since the account was just opened yet it hadn't gone through in their system and I would need to call back again for a refund(This was on Nov 18). I Called back during my lunch hour on the 22nd, waited on hold for 35 minutes and was told a request would be sent for me to be refunded and the process would take 3-10 business days. Fast forward to Dec 8th and still no refund called and spoke to another person who told me he could see the initial request and would put a rush on it. It's now been three more days and still no refund.
Review by RickThomas9 years ago
We all look had the same problem. Now is there anyway we can get the money back? A sue? or something? Please advise. I'm guessing if we all get together, is there anything we can do if we as a group sue them?
Review by Lysianne9 years ago
They offer a free registration and then charge you $149.99. A scam!
Review by Maricica9 years ago
People, where and what are you all talking about. Everyone of you signed up the same way as I did from a Promotional offer, or a banner you saw like i did on MSN or anything site. The page we all signed up on had a check box on page 1 that said I agree to the terms and conditions., Second part of the process was page 2 that said in bold Print SHOPPING CART 149.99 for 250 bids and 50 free bonus bids... How could you all miss this, or how do you explain why you buy or shop online without being positive about what you want, I love this site and won an XBox and a Mac Mini, and all this bad mouthing hurts sites like this.
Where is Consumer Responsibility anymore. I never knew what this was until this year in college when the professor stated why we are in this situation and why People do not take responsibility for what they buy, then complain because of there choices. its like the housing market you spend and buy and buy and buy and then when poop hits the fan you say darn loan processors should have never approved me its not my fault! Take some responsibility, the 149.99 was clear to me as a student so it should have been clear to anyone else. I saw this link from the BBB from my state and they should be sued for posting there libel without facts they are totally misrepresenting the facts
Review by Jusco9 years ago
I also had the same experience. After two months of promises to return the unauthorized 149.99, I finally called my credit card company and they took the charge off and said they would take care of it.
Review by Ruhee9 years ago
I signed up for this site, thinking I could get a good deal on a computer. Bought their "Chips". Then my login and password won't work when I try to revisit to bid. I have tried to call the toll free # they offer several times but get a message that they are closed for one reason or another each time. I think this site must be a scam.
Review by Shahzmin9 years ago
Unauthorized bill to my credit card, after 1 hr on hold, was told would credit the charge in 5-7 bus. days. DID NOT called again, again 1 hr on hold then told by mgr people are not reading the contract and now allow 15 bus. days for credit. Will see. My advise, like many others, DO NOT FALL FOR THIS SCAM
Review by RVABikeGent9 years ago
My Niece came in for a visit and wanted to look at a couple sights on Amazon...a screen kept popping up telling her she could bid for free if they would put in basic information. She was on for a short time with me watching...all she did was click the flashing items..it looked like a game. She did not agree to purchase anything. When we got our bill we had a charge for $149.00. I called BIDMACS and was told that the 149.00 was and automatic charge when you agreed to sign up...all she agreed to was using the "free bids". This is a SCAM. I was told that they would send the charge to the dispute department but would probably be rebilled later because we used the bids! Of course she used the bids...we were told they were free on the initial invite!! We we looking for cameras and it pulled up. I next contacted our credit card company who acted like he couldn't do anything because we put our information in. This is a major scam. You can contact the FBI Scam unit at [email protected]
Review by Tienes9 years ago
When I checked my on line statement I found Bidmacs charged me $149.99 without my consent. I just realized that my assumed "free bids for testimony" upon sign-up free membership were charged to my account without even be notice!
So I wrote email to my bank to dispute this payment even before I get my bank statement. Also I search the website for contact information then I called the number but no one answered it. (Base on the website people said they have limited source that you can contact with Bidmacs.)
Review by Jkiely Zohfefe9 years ago
i to got burned by bid macs.i bought the $18.00 dollar bid pac and was charged another 149.00. wich i did not authorize.I have called customer service emailed several times,the site was a pop-up on nov.23,2010 on Jan.12th 2011, I finally spoke to a misty who gave me a confirmation number and told me that i would get a refund in 15days well its Feb.7,2011 and i'm still waiting for a refund. i felt like the bidding was a scam also.I would be willing to sign or file a complaint and i will go to the credit card compant to see if they can help.Irelly feel like i was duped i was hoping to get some gifts for the kids when a went for this scam its so true if it looks to good to be true then you should walk away.
Review by Lewisr9 years ago
I had same experience as all of you . This site sucks and I have filed a complaint with BBB and they are trying to get this resolved. My suggestion to all of you is to do the same.My bank wouldn't help out on this since I entered an agreement with Bid_______. I also posted on C/L to warn people of this scam.
Review by Noneofyourbusiness9 years ago
It's a decent idea but poorly presented and the items for auction are the same and extremely limited. Every time you bid on something it cost you 60 cents.
The customer service people were very nice and refunded my " come on" Visa charge of $ 150- the other reviewers complained about. I tried it for a week, if you have a lot of patience and time you might get some good deals on a few items, but this site is sure to fail if nothing changes, the payoff is fairly low and the effort to win an auction is very high and kind of expensive.
Review by AlexScr9 years ago
I THOUGHT I WAS JOINING FOR FREE TO BE ABLE TO VIEW AUCTIONS, MY CREDIT CARD WAS CHARGED $149.99 FOR "FUTURE BIDS", AND I AM HAVING A DIFFICULT TIME DEALING WITH CHASE BANK AND BIDMACS FOR THE RETURN OF SOMETHING I DID NOT AUTHORIZE. I WAS DIRECTED TO THE SITE BY WHAT I THOUGHT WAS CHANNEL9 NEWS DENVER, NOT THE CASE, THAT IS A MISREPRESENTATION (http://www.channel9newstoday.com/). I FIND THIS TO BE FRAUD.
Review by TKing9 years ago
I have been waiting 2 months for my bank account to be credited for the $149.99 that I did not authorize. It was taken from my account on Nov 29th and today is Jan 28th! I've called twice today and now they have an answering machine that says to leave your name and number. What a JOKE! I guess I need to call my bank and have them work on it for me. I have called 6 times and they always have an excuse as to the reason for the delay in crediting my account. Spoke to a Cory twice who is supposedly the manager, spoke to a Christine, Zach, Rustin, and a Brittany. No return call today after leaving 2 messages. Let me know if any of you got your money back. I wonder what happens if you actually win a bid! Do you get the item or have a hassle with that too.
Pretty damn frustrated!
Review by FoL Cloudt9 years ago
Same thing happened to me, and I warn people about this stuff all the time !! I have called numerous times as soon as I noticed the debit from my checking account, always on hold for over 30 minutes; never get ahold of anyone; emailed them 10 TIMES!!! Found contact info on their website that GUARANTEED you an answer within 30 minutes; still waiting for a reply 3 hours later. I cannot believe this has happened at all, much less during the holiday season when $149.99 if a lot of money ! Threatened them with Attorney and BBB. We'll see what happens.......