I ordered a TPM encryption add-on device for my PC on Amazon.ca. The order was processed by BidDeal, one of their marketplace reseller. A few days later the status changed to shipped and I got a tracking number. But the tracking number never became recognized by Canada Post. Weeks after the latest possible delivery date, the item had not arrived. I contacted the seller (bidDeal): no response one week later!
Fortunately Amazon was honest enough to reimburse me.
Review by JimB Boith4 months ago
Purchased a stereo through amazon and it was defective. i was told i had to pay return postage $41.07 which was garbage. item was returned having never been able to use it but the extended warranty and a % of $$$ was deducted. Amazon got Biddeal to agree to cover return postage, but after 2 months they finally covered a % of it. Not impressed Lie to you customers
Review by Manjalee8 months ago
I was told I couldn't get the cash registered I ordered delivered to my store, as it was out of their area. Tracking shows it is being shipped Canada Post...guess what, I'm a post office. Now I have to drive 7 hours, round trip to pick it up!
Review by Nahhan Scnhmidt1 year ago
There price are too good.they contains good quality products only.t here are avereage client sereveces.their client talks with is with is quitely
Review by Pece1 year ago
Here you are AGAIN - violating our rights. Please cease such actions!
The product we are referring to is AnyTime Organizer Standard 16. ASIN # = B07DX2RNCL.
I am the Publisher and Owner of AnyTime Organizer.
We know you did not acquire this product through an authorized reseller channel and the product you delivery will may not be the current version and thus, not match what we are offering on the Amazon marketing page.
You are not authorized by any agreement with us to use or trade on our trademarks or copyrights for your selling. Notice on the selling page our box with trademarks and our copyrighted screen shots. This is a serious violation of the laws. Our trademark is "AnyTime" and "Individual Software logo" and our copyrights are the screen shots. You have no right to use our marks to sell your product. We get no revenue from your sale and you have no license to use our marks. You have the wrong product version and you are misusing of our marks.
Until this notice - you may not have been aware of these issues, some with legal implications. Please remove this offer through cooperation - so we can avoid taking further steps.. You have 24 hours left before next steps will be taken. Next step is legal "cease and desist notice" & investigation of your product and removal as a vendor on Amazon. Amazon is helping us remove 3P vendors like you via their Brand Registry system.
I noted you have a 84% seller rating so I expect you to remove your offer and maintain a good rating..You won't as I believe you are selling products that don't exist,
Review by Cultivated Kelso1 year ago
Bought the Plantar Fasciitis supports. They look like they are worth £1 at most. The stitching is very amateurish and the supports are extremely flimsy. They are just not fit for purpose.
On contacting BidDeal they just don't want to know and say that they don't give refunds on discounted goods, yet all their goods are discounted! I have quoted consumer rights and acts and their own promise policy to no avail. Next step their social media advertisers.
Review by Tracu Tennell1 year ago
I purchased a TV on Amazon. I received my item in an acceptable time. I even asked for a signatured service on my package and they did it eithout any extra charges !
Would strongly recommend.
Review by Firepower1 year ago
good service..great price rate. avarege behaviour with customers..and all are really good .price is really chip and it is very good service in the world
Review by Karenwills1 year ago
They made it look like they shipped the product, but it was never handed to USPS. They are incompetent and dishonest.
Review by DonDavid Akomfarah1 year ago
CAUTION!!! Yes!!!, These guys are the worst company to deal with. You should be out of Business.Never Ever Ever deal with this Comp, Major Scam!!!
Review by Savagemotors1 year ago
Here we can obtain good services. I got that, the prices are really good, nice price and also providing average client service. Keep in that way.
Review by Shimequa1 year ago
i like their service.. ordered a Xiaomi Smartphone. I bought it for a nice price which is comparatively very less than others. Before buying I contacted them asking the the specifications of the product. I enjoyed their Average Client Service. Overall I would say they provide us good services.
Review by Izette1 year ago
Bought a TV Set for my daughter, and it arrived 2 days later.
The TV arrived with the box in good conditions and everything was working fine.
Review by Snapper Gaon1 year ago
I order a video game, It was delivered within 2 days.
It was in good condition. Everything was as expected from the transaction to the delivery.
Review by MaxJoker1 year ago
J'ai commandé mon grille-pain avec cette compagnie . En trois jours il était chez moi en très belle état. Je vous la recommande tous!
Review by Secole1 year ago
Ordered wrong item through WalMart late on night. Within 15 minutes discovered my mistake. Put in for cancelation of order which was stated I could do if done before shipping. Next day late afternoon, received notification they shipped. Looked for return URL on WalMart. Found it and clicked. Nothing came up after several attempts. RIPOFF!! Don't patronize!
Review by NNash McCambley1 year ago
I purchased a brother printer on Amazon. I received it . It remained in the box for a while i needed to find space for it . when I set it up. I found that I needed ink. electronic express. i installed the ink and thee printer did not recognize the ink was installed. I asked amazon for a return, I received an email in 24 hrs from bid deal.- they don''t take returns after 30 days but they wont fix it either
Review by Trennase2 years ago
Un-cooperative,rude,ignorant...worst customer service I have ever had in my life...actually NO customer service....DO NOT DEAL WITH BIDDEAL !!!!! Suspect they sold me refurbished phones as new ones...lasted 90 days!!!!!! JUNK!!!!!
Review by Phumello2 years ago
I really wish I would have seen this site before I ordered a Chromebook from them through Amazon. People, everything you're reading on here about Biddeal is true. They took a week just to acknowledge they received my order...then delayed shipping it until I got Amazon involved. They then provided me with a fake tracking number. To top it off the Chromebook was less than satisfactory so had to return it. Again had to get Amazon involved just to get a return address etc. Once I saw they had received it (I paid extra for signature) they then played dumb and said they'd try to "find" it. Had to get Amazon involved again by filing a claim. They're are now refunding a partial payment because they have a restocking fee. DO NOT ORDER FROM BIDDEAL. I really wish I would have seen this site and heeded this advice. It's astonishing that they get away with this ad SO many people having gone through the same thing... and Amazon site shows nothing of this. Buy beware.
Review by Nafea2 years ago
We ordered an LG gaming monitor through Amazon. Seller was BidDeal. Now they are not accepting to return the product easily like other suppliers. Always check the reputation of a seller before ordering expensive items from Amazon. Amazon's service is good but some third parties have awful services. Whoever wants to order any products from BidDeal, here is the return policy:
"We accept returns for new, unopened product (New, Unopened and Sealed if the package was sealed) within 30 days of your order being received. We charge a 10% restocking fee on all unopened returned items. If you are returning an item that has been opened but not used we charge a 20% restocking fee."
It means you not only need to pay the return postages but also you need to pay 10% or 20% for the restocking fee. That part is ridiculous.
Review by Arque Leikolehua2 years ago
I ordered cordless phones through Newegg from BidDeal. I paid promptly and they mailed me junk. The phones didn't work. I complied with all the terms under their refund policy and sent them back. They kept promising a refund and sent me an office email stating that I had an RMA number and that the refund was authorized but no refund was issued.
I returned within the required time, received confirmations from Canada Post of delivery to BidDeal's business. J Berube signed for the items. Newegg claims to have communicated with them and they kept promising to refund me. Despite receiving two promising notes stating the refunds were authorized and provided RMA numbers, no refund was ever made. BUYER BEWARE. BidDeal extracted $185 from me for nothing in return. Very dishonest people - I don't know how some people get up in the morning dealing like this. Gang de voleurs.
Review by Davai2 years ago
I purchased a computer from biddeal through Amazon.ca but biddeal shipped me the wrong item. When I contacted the supplier to request a refund and the supplier gave the following responses:
- 'We have discovered a listing error on the Amazon site and are forced to cancel your order. The product we have in inventory doesn't correspond to the product you ordered.'
- 'Please return your package using the regular postal service (Canada Post or US Postal Service)... Orders sent via Fedex, UPS or other carrier where the custom charges or COD charges apply will be returned to sender.'
- We accept returns for new, unopened product (New, Unopened and Sealed if the package was sealed) within 30 days of your order being received. We charge a 10% restocking fee on all unopened returned items. If you are returning an item that has been opened but not used we charge a 20% restocking fee.
Since biddeal has refused to provide full refund and cover the shipping cost, I contacted Amazon A-Z team and [email protected] (Jeff Bezos - Amazon CEO) for assistance. However, they are unwilling to apply Amazon.com A-Z policy (which requires seller to issue full refund and cover shipping cost in this case) to Amazon.ca.
I end up contacting my local consumer protection agency for assistance
Review by Cletus Ingenhut2 years ago
Absolutely disgusted with BidDeal. Asked to cancel my order because it was taking 10 days and they still have processed it since I ordered it. They didn't cancel it, but sent my Pelican case anyways. Shipping only took a week, thank god, when it arrived, the packaging was in great condition and undamaged, but the Pelican case was ruined and torn where it had the brand Pelican written on the latch. Like I bought it for the name brand, and the name to stick out, plus the quality of it to be durable for my use, not for their use before they send it out. Like why in gods name would you ship it like that. The part of the box that shows an opening so a customer can see the quality of it, is destroyed.
Review by Verenci2 years ago
i beg u dont deal with these guy has no clue what he is doing. takes over 5 days to even ship product. then he thinks its ok for things to take months to arrive. from qubec to bc. buyer beaware these guy does bad business.
Review by Virlena Aigner3 years ago
I wish I would have read these reviews before trying to buy something from BidDeal. What a JOKE! Tried to buy a Samsung TV through them via Newegg.com, which I love by the way, Newegg is awesome. But they have BidDeal via their marketplace, which they need to remove them as a vendor ASAP! Submitted my order and received a confirmation that it would be shipped in 1 - 3 days. After 10 days, I get a notice that my order had been cancelled by BidDeal. AVOID THEM!!