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Review by Lindsay Phillips1 year ago
This is the 4 tour we have book with Michele at Bicton Travel, no issues excellent service. We have already booked 3 more Scenic Eclipse tours,well done Michele
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Review by Chris1 year ago
Comparing to other travel agents, Bicton Travel is very average . Nothing outstanding.
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Review by Mr Kenneth James1 year ago
How can you describe Perfect.
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Review by Mr Martin Keys1 year ago
BT has very good staff, who are great listeners and are always quick and efficient
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Review by Katherine1 year ago
when booking travel agent should discuss in detail the accommodation on the river cruise boats. They should not assume the client knows everything about their upcoming cruise.
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Review by Ronald Carey1 year ago
In short I have given Bictor Travel 5 stars because they deserve every one of them.
Best regards
Ron & Christine Carey
Very satisfied Bicton Travel Customers
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Review by Mr Corry L1 year ago
I was unfortunate to be diagnosed with advanced cancer just one week after I booked and paid for a cruise through Bicton Travel. There was a no refund/transfer condition applicable to my booking. With the help of an a lady agent I managed to secure a transfer to my brother and his wife for which I am very grateful as it may otherwise have been a total loss.
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Review by Mrs J Madaffari1 year ago
Alica, travel assistance was helpful, prompt in dealing with my enquiries and pleasant to speak with
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Review by Mr CHRISTOPHER MORRIS1 year ago
Very efficient and friendly staff.
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Review by Bronwyn1 year ago
Excellent customer service. One thing I will mention though. When Jasmine tried to email us our account, she had written down our email incorrectly. She kept getting bounce backs. Instead of calling us, she left it. I phoned in the afternoon wondering why I hadn’t received anything. Problem fixed. Just feel initiative could have been used instead of repeated bounce backs.
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Review by Mr And Mrs Keith S Bales. Australia1 year ago
Always TOP service from Bicton Travel. Highly recommend
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Review by Mr Richard James Sheehan1 year ago
great, helpful advice for us on our first cruise
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Review by Tony and Joy Tipping1 year ago
Excellent reliable service
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Review by Mrs DNielle Kathleen Harding1 year ago
Used Bicton travel to Vietnam and Cambodia
The service was fantastic
More than we expected
The travel consultant Jen Parker was outstanding
Will definitely use Bicton travel again
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Review by Mr Peter Franklin1 year ago
Very happy with Michele - very knowlegeable, super responsive and great customer service
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Review by Mrs Tonette Liddell1 year ago
Bicton Travel have helped ourselves and friends with organisation of a couple of holidays with great success and we look forward to working together with future holidays
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Review by Mr Allan Jupp1 year ago
Always have very helpful advice and service from Bicton Travel.
We have used this Travel Agent for many years and have never had any reason not to be completely satisfied with their service and attention to detail.
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Review by Mr Ross McLauchlan1 year ago
Experienced and very helpful during our first ever visit to Bicton Travel. Although we have not yet finished with arrangements with our upcoming holiday we certainly will make Bicton Travel our first point of contact on future holidays.
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Review by Nigel Evans1 year ago
We used Bicton Travel early this year, and the service was great. We have since booked 2 more cruises for 2021 Fremantle to Tilbury London and then a week later to Norway
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Review by Mr Sally Hamersley1 year ago
Have dealt mainly with Carole Smethurst and found her and her office staff knowledgeable and efficient. Consequently I have booked quite a few holidays through the company.
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Review by Elizabeth1 year ago
Friendly, helpful, knowledgeable and reliable.
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Review by Miss Rachel Winsor1 year ago
Matt at bicton Travel is one of best travel agent that we have ever used and will always use bicton travel
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Review by Brenda1 year ago
Bicton Travel can be relied upon to get the best price and to look out for what’s best for you. Very experienced and always there to help. Only travel agent for us.
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Review by mark1 year ago
Helpful and knowledgable.
Where other travel agents purported to be " experts" they did not have the depth of knowledge I found at Bicton travel.
My booking is for a 10 day cruise with my extended family members - 10 passengers.
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Review by Joann Whitmore1 year ago
Jasmine was brilliant on resolving barriers to our trip plans. She made the trip easier with her suggestions and amendments to travel options and hotels. She also prevented an airline booking disaster when Thai airways thought it was a great idea to take the next leg of a journey when our aircraft had already departed. We have relied on Bicton Travel for our numerous trips over a few years and find them reliable and responsive.
