B&G Foods Reviews

I bought a jar of Polaner Jelly and it was so terrible I couldn't keep it but I had not saved my sales receipt (who thought jelly could be so bad).
I tried the online consumer affairs forms but time after troubleshooting time I was unable to jump through the computer hoops and I could not submit a complaint.
Then I called the company. I explained that the jelly I bought was terrible and I also tried to explain that their on-line service was defective.
Frustrating conversation but they said they would send me $3.99.
I waited two months; no check.
I wrote to the company and got a response that they will send me the $3.99.
I waited a month; no check.
I just wrote a new note and god knows what they won't bring.
Was $3.99 too much for them to act on in an attempt to please a customer who is, you can imagine, beyond pleasing.