In October 2017 I bought a Sats Monitor from Beyond Med Shop - an american company operating on Amazon. This small plastic device with some digital readings can read oxygen count in the blood and pulse rates. All well and good.
Problem: the product is so flimsy that the plastic knob which allows the battery lid to click on, broke off - hence batteries kept falling out. I contacted the company - sent them a photo and they insisted on having the item returned to the states at a cost of approx £10! The item cost £17.95! Here's the deal - they are rude, and they refuse to refund the postage - despite replacing the item which means they admit a fault! Awful - I'm currently upping the matter to Amazon - but word of warning - don't use this american company to buy small items from - customer service appalling,attitude appalling and they don't understand the rules regarding mail order distribution! They are liable! I'm referring to Med Shop and Beyond, aka BeyondMed Shop based in Texas.
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