I ordered 18 bottles of their highly touted (by them) Dermal Repair Complex.($503.44) I advised upon receipt that I would not be able to start use on a continual basis right away because of other medical issues. Once that cleared up, I began regularly taking the pills and after using up 2 bottles I asked for a return authorization. I was advised that I should double the dosage and call back in a month. Now after 4 bottles have been consumed, I asked for a refund as the product did nothing for my skin. received this response today via email:
Thank you for contacting Beverly Hills MD, I’m Irene, and I’ll be assisting you.
I’m sorry to hear you did not see the results you had hoped for.
I took a look at your account and I see that your product was ordered back on May 11, 2018. Therefore, I cannot assist you with a return because you have passed your 60-day Money Back Guarantee.
I apologize for the inconvenience.
If you have any additional questions, please reply back to this email, I would be happy to help you!
Results you can see. Safe and professional. Secure and good pricing. Always do research first because each person is different but over all a great experience and safe feeling while feeling amazing
Review by Ckmlly2 years ago
happy to say i received my refund despite someones review of having trouble. everything about this company was fine. great customer service. like there emails they are informative. speedy refund. just sad to say the product vein away did not work
Review by Chrystee5 years ago
You will watch a very loooooooog advertisement. I gave up once but stupid me went back few days later and suffered it out.
Says it will fade brown spots ( liver spots) on face , hand where ever you use it within 60 days or money back.
Figured this is great stuff as I only wanted to remove very light color spots on upper cheak bone area. Figured if can remove dark ones than mine were a sinch. Wrong !
I followed instructions and used 2 times a day and sometimes 3 when I remembered. Took pictures on day I received it and then used. Took pictures over a month later and the spots were EXACTLY the same !
I'm talking very pale brown tan color spots size of 1/2 a dime. Folks , if it can't remove very light spots this product won't remove anything.
Also, tried it on one hand on age spots and nothing happened. I now give up as tried other products and nothing happened.
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