I have ordered from Beauti Skincare 4 times and the customer service and delivery time is absolutely terrible!!!
I love the products so I have ordered more than once and I’m hoping the service will improve but no.....
Will not order again!
Review by Ayee Benis2 months ago
This is the WORST company I have never seen!!
Promisied that they will check with Royal Mail and send me goods ASAP if there us missing...since then nothing is turn up! I have sent numerous email but no reply!!
Extremely BAD company that I have never come across. DON'T BUY IT!
Eventually my order arrived a month later since I placed order. Beuti just replied once upon my dozen of inquries. Her FB is not following up any customers inquries. I kept reporting Beuti Skincare is a Fraud on Facebook twice. May be a coincidence, my order arrived 1.5weeks later.
Though my order has turned up, I would not buy any single item from Beuti Skincare again. They have no customer service at all.
Review by SatStore2 months ago
Ok. I ordered this product, and then read trustpilot afterwards. I then worried, and emailed the company, with doubts. I recieved a prompt reply, reassuring me that I would recieve my order without delay via royal mail. I was dubious. But, 4 days later my order arrived, and I'm very happy with it. Gorgeous fragrance, and feels lovely. Thank you.
Review by Mugla4 months ago
Took a while to arrive, it's a nice product, smells good. Not sure if it's any better that the facial oil I have been using. The jury is still out?
Review by MikeP5 months ago
The worst company I have ever come across for customer care. I am still waiting for an order placed March 28th, today is May 31st. I have had promises that they will fulfil the order but I have now asked for a refund and heard nothing. The product isn't even worth all the hype - or waiting for it to be delivered - plenty of other products on the market that do a very similar job.
Review by Agui5 months ago
Excellent product ( night sleep serum), only draw back was a few problems with communication and receiving product. Hopefully just teething problems, will order again and see if problems sorted out.
Review by Cardeidra7 months ago
Ordered product in August 2018 and still awaiting delivery in December 2018. Have emailed numerous times, however have not had any correspondence since November. The last email from “Leila” assured me that the oil I purchased would immediately be sent however still waiting. Have requested a refund numerous times but no response from the company.
Review by CustomerVerlonda7 months ago
This company is a scam. I ordered the product back in August and it never arrived. I emailed constantly, was occasionally answered by Leila that it was in the post but nothing arrived. The phone number doesn’t work. I reported the company as a fraud to my bank. I can’t believe they are allowed to operate. DO NOT ORDER ANYTHING FROM THIS COMPANY.
Review by Grandmacurls8 months ago
Waiting for my order.. numerous e-mails & phone calls , no response. I don’t understand how this company gets away with treating customers this way.
After reading previous reviews. I wouldn’t have purchased oil. I read article in Grazia magazine about amazing oil. I wonder if Grazia would advertise this company if they knew how it’s treating customers.
Review by ElleVee Donnahoe9 months ago
Ordered last year and product still not arrived. Promised refund by Leila - of course no refund either. Fraudulent company - do not use!
Review by Marsbars Rozefort10 months ago
I am half way through my first bottle of Beuti Sleep Elixir and it won't be my last ... in fact it has become my new 'must have'. Following surgery, I got an infection and, several long courses of antibiotics later, when I finally looked at my face in the mirror I didn't recognise myself. The most shocking thing was my skin - it was the colour and texture of overworked pastry. I'm 55, so I didn't think there was much chance that I could claw my way back to where I had been. Then I read about Beuti Sleep Elixir and it made perfect sense to me, so I thought it was worth a try. I'm so glad I did! I still look 55, but a much more radiant middle aged lady than I did before and I'll take that any day of the week! I'll be honest, it did take a few weeks for my first order to arrive, but some things are worth waiting for.
Review by Etched1 year ago
After having a few issues with delivery and the length of time to respond to emails my item was finally delivered this morning, which after tracking the parcel journey it appears the issue was with the royal mail as it has taken them 10 days to deliver a 1st class signed for item. I appolgise for the previous bad review I left and urge other to request the tracking number and chase up with the Royal Mail
Review by Phussain Granston1 year ago
Same review as other customers.
Ordered at the beginning of August and haven't got my ordered yet...keep sending e-mails and this Leila responds with false promises of delivery and this has not happened.
This company is a scam so stay the hell away from them...chances are i won't even get a refund as they do not even have a phone number to get in touch!
I will report them to their right governing body and also to their police for fraud!
Review by Chandramohan1 year ago
Shocking service from this company. Ordered item and took nearly 40 days to arrive. Their confirmation said 2 to 3 days. Kept getting promises of delivery and kept failing on this. As compensation they said they’d send me a free lotion, which did not happen as I only received the item ordered in the box so failed on this as well. Emails get ignored half the time and only when I said I would take further advice from Citizens Advise due to non delivery and breach of contract did they post the item. This action I had to take was after I received an email confirming the item was sent and still the item did not arrive after yet another 7 days. They have no review page and their phone number does not work. Product is average at best and for the cost of 40 pounds a tiny bottle!!! Avoid!!!
Review by DragonTamer1 year ago
I was only in London for a couple of days and wanted to buy a Beuti product for my wife. I wasn't sure if they will be able to deliver it on time, but Leila and the team went out of their way to get my order to my hotel on a Saturday.
I'm super happy!
Beuti is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about beutiskincare.co.uk.
Fillmore Street 2136