Website somewhat difficult to navigate. Trying to find a particular product took some time.
Would also like to have the ability to build out our own "package" or "kit" of products.
Review by TonySturch1 month ago
I have only had it 2 days, but not sure I got the right product for what I needed! So far, seems like another scam but am going to try it for awhile in hopes it is all that your website advertised!
Review by Acctg Bambamkowski1 month ago
The website is glitchy and requires you to do things several times. I called customer service after placing an order, and no one has called me back three days later. This has happened in the past. Phone calls are not returned or are returned several days after the fact. Also, I wanted to use happy points but couldn’t not get through on the phone, so I had to use the glitchy website and it won’t accept happy points! Plus, the website never accepts my login.
Review by Naranmandakh1 month ago
site too slow ( i have high speed system) also your options of various packages available go too fast and unusually disconnective between go to final purchasing stages. i bought it anyway... i also could not reconnect to my many years of purchasing this produce in the past so i registered as a new customer.
Review by Hurt Janosz1 month ago
Easy to order
Review by Meruert1 month ago
Very easy to purchase! Can't wait to try
Review by Emrad2 months ago
Checking out was not as seamless as it could be. Maybe the server was overwhelmed with orders because of the sale. However, I had to reload several times to add a credit card. Other than that, it went well. Thank you
Review by Keygan Derakhshi2 months ago
Site was not reflecting current sale, was not able to edit my shopping cart at all.
Had to send email to company for support.
Was only able to place correct order THD next day.
Sale offer was Buy 2 at 35%off and get one free, after I put 3 separate items in my cart instead of make one free it double one of my item and I was not able to correct it.
Review by Romna2 months ago
did not understand what they wanted when it kept saying the address was incorrect and it was correct. Finally I added my e-mail address
Review by Isleifur2 months ago
Really like the products.
Hoping the eye bags lessen.
Hoping my oily skin will benefit.
A little confusing signing up. Human error most likely.
Review by Elgha2 months ago
I reordered some products. Noticed the improvement and will continue to use it.
Review by Bafford Senturia2 months ago
Haven't been using the product long enough to be a judge on how it works. The shopping experience was easy. Web site easy to use.
Review by Azuro Ddavid2 months ago
I like the skin care. It really works for me. Would like to have a moisturizer that has a sun screen in it.
Review by Frinny2 months ago
I tried to discuss an order with a representative yesterday. I called 3 times and was told they would call me back right away. I waited all day until 10pm and then I went to sleep.
Today I tried again, wishing to speak to a representative about the products I was going to order and again I was placed on hold and never received a call back.
Finally, I just ordered some sale items on my own, even though I was super frustrated and the whole thing wasted much of my time!
Review by Irsaya Onerhime2 months ago
Great stuff !!!
Review by MedS Derrow2 months ago
I attempted to return unopened product and was told they will not accept it. I checked the website and it states that product is returnable within 4 months but at the end of the policy it states that only the first shipment is returnable. Others are not. (I was on automatic shipments.)
So now I have $137 worth of product that I don't want and they won't take back. Poor company policy and I would think, probably not even legal. I am disputing it with the Better Business Bureau.
Review by Strangepuppy2 months ago
Enjoying using these products!
Review by Shreena2 months ago
I haven’t received my items yet but hoping I will be happy per the reviews.
Review by Stamo2 months ago
Loved the process and ease of use.
Review by Subhangana2 months ago
Quick and easy, and a coupon! :)
Review by Plainendedpipe3 months ago
I recently posted a poor review after trying to discuss an order with a representative on the weekend.
I am editing my initial review because Chamonix has kindly called me and they were very understanding. Their representative was extremely accommodating. I love their products and now that this company has reached out, they are trying to improve their services even more.
I am now a happy customer👍
Review by Ije3 months ago
After I view "My Cart," I'd like an easy button to "keep shopping."
Review by Rinal3 months ago
I love Chamonix skin products, and the ordering on-line was so easy!
Review by MisterX3 months ago
The website was easy to navigate until you get to check out. It isn't clear that you have to "Add" a payment since most websites allow you to fill in your payment information during check out. Otherwise, the website is great! Presentation of product is easy to navigate.
Review by Llea3 months ago
Easy to order, great deals, and sooo excited to receive my order.