I joined this therapy app with plentiful of doubts and skeptical perception. Yet through counseling i received i was able to identify my inner hidden pains and fear and learn to overcome them while learning to live in a healthy mental state. I definitely recommend it for others.
Review by MaryannSchlesinger2 weeks ago
I've loved my experience on BetterHelp. Living in a small town, using an online platform was the discreet option I needed to seek therapy. It is also less expensive than the traditional counseling I had researched in my area. My therapist has been extremely responsive no matter what method of communication we have used, and I've appreciated the flexibility that switching off between messaging and live chats allows. I feel better than I have in months, maybe years, finally finding someone I trust to help me tackle the issues I'm facing.
Review by OleRaz3 weeks ago
Having used the service for a few months now, I can confirm it's a great, accessible and affordable resource for accessing counseling. I liked my counseller so I didn't need to change but it's easy to do so if not. Very convenient not having to travel to appointments, being able to message in between sessions and easy to reschedule.
Review by Vooya1 month ago
Counselor’s are amazing. They respond to you in a very timely manner and when you video chat with them they know when to push you and when to pull back. I’ve really been helped by my counselor.
Review by KWalt1 month ago
This is an excellent way to see a therapist if you don’t want to go in to an office. You can talk to them on the phone, video chat or chat in a chat room. It’s very convenient for the working professional and graduate student which I am both. You can speak with them from the comfort of your own home. It’s a very good app.
Review by Brisser Brokop1 month ago
The staff at BetterHelp were so amazing and made it super easy for me to work through an issue I had. I’m so grateful for their competence and willingness to help me until they KNEW I was satisfied.
Review by Floida Boucetta1 month ago
Betterhelp is a great platform to talk to professionals. It does provide a support that is available online which is convenient.
Review by LottieLuMummy Gundorph1 month ago
I signed up with betterhelp, started therapy and wasn't met with compassion or concern, just more forms to fill out and a bill for $165. Even with the inconvenience of face to face counseling, at least I don't feel completely ripped off. I would never, ever recommend this service. I received absolutely no counseling.
Review by Rolcon Vernimmen1 month ago
BetterHelp has been so influential in helping me become the person I want to be. The therapist I have been pattered with is an exceptional human being and meets me at my need.
Review by Zahkiyah Vostorgova1 month ago
This app is fantastic. Me being able to seek for help and respond on my own time. The counselors are also great help. They are prompt and extremely helpful.
Review by Tagware1 month ago
BetterHealp is unbelievably the best counselling service I have experienced
Review by Flaiqe1 month ago
I am really enjoying this service as it offers a tailored approach to mental health. It pairs you up with therapists that specialise on the challenges you are going through. Online sessions mean That you get to have sessions where you feel most comfortable and not in an unfamiliar space. The platform has online group sessions as well. You can also write journal entries that if you choose to, you can share with your counsellor. And on top of that, it’s much more affordable than the traditional alternatives. It’s also good for when you are travelling because you don’t miss out on sessions because you are away. Highly recommend it!
Review by Thoughful Cristella1 month ago
Do not make the pay wall come up after you make the people write their first question. That is very cruel and manipulative. The fact that it's a pay service is fine but absolutely make that obvious and clear before any commitment is made. Aweful! I can see that doing some serious damage to some of the people you say you're trying to help.
Review by Markava1 month ago
I am currently 5 months pregnant with my second child, and I just had no way to get help or any kind of therapy without bringing along my toddler. It was stressful and hard and messed with his nap schedule too much, so that often left him crying during appointments. Betterhelp has been an affordable way for me to get help at home. All of my sessions are scheduled for my sons nap times, and I get to lay in bed and talk with my therapist in a private chat room while he sleeps. It has been an amazing experience.
Review by Joe Debethune1 month ago
Came desperate for help n got maybe one response a day and it was always standard responses about how the app works. Waste of money. Keeps you hooked n paying by preying on your depression
Review by Rakondite1 month ago
First and foremost the website is incredibly easy to use. The navigation is intuitive, and the video chat tools are excellent.
I got matched with a great counselor. It was nice knowing that I could have requested a new one if she didn't work out, but my counselor was honestly the best professional counselor I've ever had.
The first few weeks are spent filling out worksheets. I'm not going to lie, I was a little ticked off when the only response to a worksheet was another worksheet, but they're TOTALLY NECESSARY! They're even helpful to keep around as a reference.
You need to sit down and focus and dig deep and answer them fully and honestly. It hurt me to be honest with them but it opened a communication pathway with my counselor to figure out WHY some of those answers hurt. After that, progress came pretty quickly.
The sidebar is another aspect of the website that's a huge help. It contains all the filled out worksheets as a reference -you can even download them and save them or print them out. The sidebar also has a goals section where you can update your progress on some things -your counselor can see when you update. (they can also see when you're NOT updating too)
It's so nice to have instant access from anywhere to send a message when you're in a dire situation and you can video chat from the comfort of your own home - it makes the entire experience more comfortable and easier to deal with.
The only downside is the cost of service because my insurance at the time didn't cover counseling. (I'm sure this is an edge-case scenario as my company had their own counseling program that didn't work for me) Betterhelp does offer some discounts if you're in a tough financial situation though -I managed to get a 10% discount after explaining my situation - it helped. After a few months of excellent counseling I was able to go with a cheaper, text only plan that better suited my financial and emotional needs. The service was still excellent, the counselor still gave me the same amount of attention I was getting when I was paying the cost of the unlimited plan.
All in all I'm 100% satisfied with better help. The website experience was excellent, they match you up very well with counselors, and the service worked for me -It was the best decision I made in 2018.
Review by Songer1 month ago
If you're feeling overwhelmed, stressed or just want to have someone to hear you out, this is the app to go. They are respectful, honest and have a great team behind.
Review by Eagletone1 month ago
I’m glad my friend told me about BetterHelp. I got matched to a great therapist and she’s helped me in more ways than one.
Review by Tammika1 month ago
Hugely Convenient and Productive.
BetterHelp has helped me tremendously as I worked through some sudden changes that occurred in my life. My therapist was encouraging, intelligent, and challenged me in such as safe way to assure I built up my strength and confidence. The service is SO convenient - you can text, call, online message, or even video conference. The service and responsiveness you get and the associated cost is far beyond what you'd get using conventional services. I highly recommend BetterHelp!
Review by Kashino1 month ago
I came to the US a few months ago from the Philippines with no family support, my friends living more than 10,000 miles away from me while going through so many transitions and life changing decisions. During this time, I was dealing with anxiety and depression. I experienced both before but were worsened while trying to pursue a medical license and dealing with family problems. I knew I needed therapy but given my current status (someone without insurance and connections), I was unsure how to get the help I desperately needed. Fortunately a friend of mine recommended that’s I try online therapy and she specifically mentioned Betterhelp. I had no expectations whatsoever. I just knew I needed help from a professional. I was matched to a licensed social worker and several weeks in noticed that a big weight had been lifted off my shoulders. I felt as though each session was something I looked forward to the most on a daily basis, whether it be through messaging or phone calls. I found it extremely convenient for me because although it felt like I was talking to a friend, I was also being helped by a professional. Laura, my counselor, suggested several approaches to help me tackle my anxieties and listened thoroughly. She was there when I needed her and always made time for me. A month or so after sessions with Laura, my friends (from back home) would notice that I sounded happier over the phone and I had less anxiety attacks. I know this may sound like an exaggeration but this move to use Betterhelp saved my life. I was at a low point in my life and would highly recommend the website to anyone looking for help that is not only affordable but has counselors that are qualified and excellent at their job.
Review by Valenthia1 month ago
Caring counselor, works towards knowing g your goals and needs
Review by Vesku Trauen1 month ago
The best decision I ever made was signing up for BetterHelp. I have access to my therapist pretty much 24/7. I can write whenever I need to. It’s like having a journal that understands you, answers all your questions and writes you back!
Review by Vijayapriya1 month ago
It makes communicating very easy and convenient. You can a session from anyway without the hassle of scheduling an appointment and visiting an office.
Review by Midgarth1 month ago
Better help been fantastic especially in last few months
Review by Najubudeen1 month ago
BetterHelp is a really great alternative to traditional therapy. You can change your counselor if you're not comfortable, you can make your own schedule and use a variety of communication methods. It's also pretty affordable.