This company is a sister company of Nationwide minibus hire who took a £279 deposit and cancelled 12 hours before departure which was at 4am. Still waiting for my refund, i have been blocked on Whattsapp as thats how i was contacting them, their accounts team do not take calls and seem to leave half hour before i call multiple times a day.
Companies like these need to be stopped.
They are very rude and i dont expect to receive my money anytime soon, however my bank is helping me.
IF ANYONE WANTS TO TAKE THEM TO COURT WITH ME PLEASE GET IN TOUCH SO WE CAN TAKE THEM DOWN!!!!!!!!!!!!!!!!!!!!
Review by Lakefront Ajina1 year ago
They take your deposit and refuse to give it back even though I cancelled my booking within 48 hours of booking. They never stated, at any point, that the deposit was non-refundable. She is extremely rude! The entire team is extremely unhelpful and they refuse to let you speak to the manager. WHAT GOES AROUND COMES AROUND! Stealing £195 and refusing to give it back. DO NOT USE THEM OR TRUST THEM. AVOID, AVOID, AVOID ESPECIALLY AMY MILLS - WHICH PROBABLY ISN'T HER REAL NAME!!! MAY YOU ALL BE HELD ACCOUNTABLE FOR BEING FRAUDSTERS!
Review by Larra1 year ago
We have used better fares company to transfer 40 people from Heathrow airport to Southampton coach driver was helpful and on time , thanks better fares for the service and we will use better fare again .
Review by Giovona1 year ago
Don't use this company!!!!
They take your booking, don't turn up with anything then refuse your money back.
Review by Phatty2 years ago
Take your £80 deposit then don't pick up 15 girls for a hen party, hang up the telephone every time you call. Called the office over 20 times to be told someone will get back to me, non one ever calls back & the staff are just damn right rude.
I would advise no one to use this company! I will not let this go until I get a full refund!
Review by Khethukuthula6 years ago
WARNING!!! Don't Trust Them or there other companies
I was also an affiliated taxi company for this taxi booking agent, i paid them and they made me a rubbish website with a horrible system and i never got any job worth doing. I would complain about no work coming from the website and they would then send me rubbish work which is not worth doing. There excuse will then be "We sent you work but you didn't want to do it". Rubbish Company.
Thanks, BE WARNED!!!
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