Bethard Group Reviews

even if you win, you will never see your money again

Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I've found, funds in my account within minutes

I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as "initiated" and not "active". I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it.

I am sure they do this with everybody! It sounded rehearsed. Blatant scam!

The reason they gave was "You had to email us before you placed any bets. Now that you've placed a bet, I can't activate your bonus." Uhh, what?

It was only after I said I'll be forwarding our email to the gambling commission that they finally said they'll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I've ever dealt with. Avoid!

Awful site to use bonuses are non existent and run of the mill odds just go elsewhere

Ante post- Terrible company, as previous review states, I have accumulators with settled winners but they are returning only stakes, I am waiting on a 1/1000 shot which won’t settle in time, they are stealing £1400 in the process. I have raised with gambling commission and ADR and suggest you all do the same

Now that they are leaving the UK they cancelled my bets on NBA antepost that were already won but not settled. For ex. I had OKC ov32.5 wins in the season, they are already at 40 and instead of paying out they declared the bet cancelled cause they will settle that market after that they will leave the UK. Basically they are thief, and they stole me 400£. Don't think is legal their behaviour.

I thought this was a genuine site. And played on it a few times. But once u win it goes wrong from there I've never had so much trouble trying to get a win withdrawal. ID after ID sent everything they wanted and still wanted more.. After 4days I sent them a email saying I was going to contact gambling commission. It was in my bank 5mins after sending that. And then they blocked me absolute shambles of a site..

Terrible via in-chat customer service. They are rude. A woman named Sarah and another one named Ilari closed my account without my permission and did not refund my account balance back into my bank card. This company is very disorganized. They ask you to send them a lot of documents and then they come up with any excuse to keep your money. #SCAM ***NOT RECOMENDED

Used them for a while...account verified..then they wanted proof of wealth...sent documents..wasn't approved...apparently cause im not wealthy enough...my moneys not good enough...everyone circumstances are different....for them 2 say my money isn't good enough...is a disgrace...what I do with my money..is my business....having to explain my wealth to them is a joke....never had trouble with a other betting site.....give it a year these be out of businesses..what happened to equality..thought we were in 2020......

They will take your money no problem but will find any excuse not to pay out if you win .Avoid

joined up over 6 month, 2600 deposited very little back mabe 2-300,
took time out hoping for a big win and they wont let me back in ...What a joke , i have given them every detailed identification ,tax return for 2018-2019 , single statements for 3 months 50 of them.id times 3 and they replied we are sorry but we need payment slips.. by the way after 10 times in chat IM SELF EMPLOYED AGAIN, GO to Hell ,their reply was dont be like that? LOL IM GETTING ANNOYED anyway they were still polite in saying we havnt any other options. i have already withdrawn a very small amount by the way, whats the difference more bull to keep my hard earned cash.

Beleive me when i say stay away, they have nearly 3000 and wont let me in i think they should return it, or Goto.. H ,,,,,,, Despicable Bet... NOT BetHard

First will start with good sides of that company because there are few. Bethard verify first before play and bet, withdrawal is fast and easy. That are only good sides. Customers service is just copy paste something and they are not very familiar with the things. The betting limits-awful, disrespectful to the players. We have already 2 weeks dispute about the verification of source of wealth. I already sent bank statements from my UK bank account for last 1 year, sent screenshots from other profits from sportbooks, even sent them bank statements of my second not UK bank account. The answer all the times was 5-6 timea the same-

The reason I'm reaching out to you today is to inform you that the payments team still requires you to upload some information to your Bethard account. The payments team has requested a screenshot from other casinos showing the net profits and a bank statement showing transactions made to Bethard.

Now i can not deposit. In my opinion This company is not good at all. In all other casionos or sportbooks one bank statement was ok for that- and this kind of verification is rarely required- just passed it couple of times, obviously here they don't want me as customer, and leave me one chance- swap with different

Very very bad so bad please dont trust

I gave a positive review for this company but now I feel I have to tell the truth, so so bad they take all your money

I lodged a complaint with bethard over a week ago and have received no updates. The customer service leaves little to be desired. They are quick to take your deposits via an unverified account, yet drag their feet when it comes to money owed.

Terrible service and terrible company

I think I won only two bets and they limited me to $ 1 of maximum profit ha ha. What a joke.

They never gave me my withdrawal. SCAM

please read and 100% avoid this sites casino there payout over a 4 month period for the same game same spin value with a bank roll of 400 euro was a shocking 11%..
I was told about this rouge site so done a very controlled audit on bethard casino and can tell anyone who reads this if you have money to waste go for it but my advice is to stay well away .
i am not a angry customer or anything like i did a very controlled game play and knew i was going to lose my money after the first month as when i did my first month audit i was running then at 39% which i thought was shocking but every week it dropped by almost 2% after 4 months i was down to 11% payout just saying try else where.... all my finding are availale to who ever wants also they dont show there rtp and dont have a fairness dedicated page all they show is there workers enjoying your hard earned money please take care if your sucked in by this casino

I deposited with them using EUROS and i received the money converted into CAD do not use this service or else they will run with your money.

Someone hacked me on facebook, then started sending requests to facebook groups , once in the group they started spamming a bethard link in the groups promissing big wins. Now i wonder who would bother spamming someone elses link if they are not making from it . Must have been these guys who hacked me or else it dont make sense . Wouldnt trust them AT ALL !!!

Slots were ok but when I went to withdraw I had to supply a picture of my passport bank card utility bill. Done this (but not happy) all got verified so a week later I attempt another withdrawal and then get told I need to supply evidence of proof of wealth and source of income. I read through T &Cs and this is not in there but they sent me what I guess is a copy of different T & Cs and ended the live chat. So I guess I’m screwed.

if you could select 0 stars i would, this service is shocking, ive had a few betting accounts and this is the worst by far. I made a deposit with a new bonus opportunity. I placed the first bet with cash funds and then the 2nd bet with the same selection with the retain option. The bet won, once the bet was settled somehow it was settled as a loser. After over a week of escolating my issue i was told there was nothing i could done, and what was worse i now have to bet more money with these crooks to release my winnings even though my winnings were cash funds. avoid at all costs

Had so much trouble trying to even join this site but when submitting my request for help I was given some advice that was impossible to use

Terrible customer service and very unfriendly platform

Never ever bother leaving a review,but feel the balance needs 're dressing on this site.
Have had bad experience with dodgy sites in past I.e 666 bet,who went bust.
But have been impressed with the instant doc verification and super quick withdrawals.
Site is clear and easy to navigate.
Good Sportsbook odds and variety.
Have had absolutely no problem with the live casino.
Best I've signed up to in a fair while.