Way overpriced for what it is. Item not available when ordered, which did not become clear until after order was placed. Called to cancel order and their phone number is just a pre-recorded message with no option to speak to customer service. Emailed to request a refund. Refund incompletely processed. Had to email multiple times before I got a response. Would NOT recommended to a friend. Definitely will never order from them again.
Review by StubbyDan3 weeks ago
Just received my 2nd pair of Betabrand Dress Yoga Pants Bootcut...I have never in my life had pants that fit or look better than these. They are made excellent, great length and fit over my bubble butt perfectly with no waist gaping. My husbend even told me that these pants look awesome on me and I am a large woman....5'10" 228 lbs...I get the 2x and they are a perfect fit!!
Review by Bradfield1 month ago
I ordered a large size black dress, I'm 5'7" and 155lbs, large chest, wide back and broad shoulders , I think the medium size would fit me better.
Review by Gugash1 month ago
Its unavailable that this company still exist. Bought a pair of shoes waited and waited and they were never shipped, finally contacted them told me there was an oversell but if you go to their website still showing availability. Just be cautious they are not serious
Review by Rejeja1 month ago
The pants are very comfortable and the thickness of the fabric is fantastic, however, after the first wash, the waist band on both pair that I have purchased is stretched out. It is wavy and lost its form. Such a shame. If you fix the waistband quality I would definitely buy more.
Review by Artim Hoosier1 month ago
I loved the idea, the prints, etc. Got the items and still loved the prints I recieved, but the selling point of the "Yoga-Pants" was fit and confort. Neither was applicable. I used their size chart and tried the all three items (sweater, pants, dress) and felt I needed to go up 2 sizes. All the items were made in chins, as well.
Review by Lartment Kotulski2 months ago
Got classic boot cut in black and classic straight leg in grey in regular. When it arrived, it was literally comically so long and I am 5 feet, 7. Called and they said you need to buy in Petite to get a shorter length. Did so - return process took quite a while. Just received. Boot cut great, but the straight leg is again comically long. They are supposed to be the same length in Petite but they clearly are not. I have not measured to see if they are 30 each but not sure what is going on.
Review by Frankey Subban2 months ago
Pants were not khaki, but an ugly brown-green. Shipping was not refunded when returned. I felt falsely advertised to because the color was nothing like what is pictured. Pants fit well, but color made them unwearable.
Review by CastleRocker Odenblott2 months ago
Although I love these slacks placing and order and then finding out they won't be shipped for two months is not okay. If they are out of stock it should say so on the site.
Review by Mummalink Mirauta2 months ago
I originally bought some of their products on poshmark. Yes, I know that's taboo. their products are expensive. But, I really like what they're about. I want to support American companies I love the idea of crowdfunding. they don't have a nap. The website can be hinky and glitchy. I ordered some shoes and they were in pre- transit for 10 business days. I sent an email and got no response. I tried to use the chat option on the website and it did not work. I did leave a direct message in the customer service page. they explained that oversold the product and they did refund me instantly. But it's insane that it took 10 business days for this to be noticed. That's almost two weeks in real life. I also pre-ordered some pants that we're going to be available in September. That wasn't clear when I ordered them I thought they were available immediately. Regardless, I stuck with it. They finally been shipped 15 business days later. They use snail mail. Expedited shipping cost extra. I've dealt with other small companies before. I buy on Etsy all the time. I really love their products. But I may just buy them second-hand in the future or on eBay.
Review by Chavone3 months ago
I order online one pants back in April and I still havent received. So i though the order din't go through but Yesterday I saw a charge on my credit card from Betabrand of $80 dollars. I still haven't received the pants. You guys are horrible. Never buy anything fro m this business.
Review by Bangunawati FatManPleys3 months ago
I ordered two things at the end of April. I received one item a few weeks later and then noticed on my order that the skort was back-ordered (they have a different term for this). They said it would ship in July and charged me for it anyway. It's July 23rd. No emails from them, nothing. I emailed and asked them to cancel it and refund me, and Lo and Behold! the item has shipped. Only I don't have an email showing that OR a tracking number, and when I replied to ask for one I received no response. I won't be shopping with them again.
Review by Bafford3 months ago
I just received my first pair of betabrand. This is the most money I have ever spent on a pair of pants. I really like the fabric (mine were made in China). The fabric is thick and stretchy. However the inseam on the petites is 35 inches long! (No kidding - I measured!). I don't know anyone who is petite that can wear that length with any heel! And, if you are buying "yoga style" dress pants - who is going to wear a 7 inch heel all day! I decided to keep them as I can hem them to an appropriate length. However, I am now experiencing buyers remorse as at a cost of $70 - I should not have to hem the pants!
Review by Franzles3 months ago
I promised myself never to buy clothing online again. The only reason I took a chance, was my sister bought a pair of the yoga pants, and they looked fantastic, and were true to size. So I took a chance too. Wasn't sorry. So comfortable, well made and perfect fit. I am an Australian sz10 an these pants were true to size. Perfect. I cant fault them. Read some reviews, and dont understand the negativity?? I got mine in 5 days. Sorry about bad photos, I'm not good at that, but you will get the idea. I bought gingham and dotty dots.
Would 100% recommend, and would purchase again :)
Review by Lemmi4 months ago
Love the pants but need help with different styles. I'm very frustrated that I can't communicate with a live, knowledgeable person.
Review by Amm4 months ago
I have bought two pairs of cool-looking Betabrand yoga pants and a tunic. All came in one package. Unfortunately, the pants are the wrong size. Tried to exchange. The website warns you not to send ANYTHING that does not appear on their authorization form. OK.
For some reason, only one pair of pants is showing as "to be returned". Wrote to the company - got almost form letter response. Tired to follow the generic suggestions in the letter - NONE work. Wrote to the company with the request of help. Silence. Wrote again - silence. THOSE PANTS ARE NOT CHEAP! So, at this point, it looks that I would lose half the money or all the money...
Review by Anielka4 months ago
All sounds great, free shipping and free returns and 100% refund- until you try to return!!
They won;t refund all your money, will give you "credit" if you used a discount code- I will NEVER PURCHASE FROM BETABRAND AGAIN- RIPOFF and SCAMMY operation, BUYER BEWARE!
Review by Saikim Bechti5 months ago
I ordered a pair of traveling yoga pants that they had for sale on their website. After 7 days and not hearing anything from the company, I called. I was informed that that particular yoga pant had sold out and should not have been placed on their website. I was really looking forward to wearing these on my upcoming trip, now I'm really disappointed and will not order from them again. Still waiting for the refund. Also, the guy in customer service hung up on me. Not a company I would recommend.
Review by Alamzeb5 months ago
So i was incredibly skeptical but I'm converted... I've been wearing my blue pants pretty much every day, they're so freaking comfy.
I'm over 6 foot (185cm) and find it so frustrating to find comfy pants to wear - saw these came in a long 34" inseam, read a few reviews and thought stuff it, i'll give it a shot. Bought 2 pairs of pants, fully expecting it to take weeks and literally the first pair arrived in DAYS - I ordered on 16th and my blue pants arrived on 23rd july!! Was a bit suss that the other pair were missing (one of the review I read mentioned they only ever received part of their order) so I emailed them, and they replied the same day. The gingham pants finally arrived 7th August, so all in all it was less than a month from ordering to completion.
Now I bought them to wear around the house or duck out to the shops with the kids etc, as it's a step up from active wear, but I personally wouldn't wear them to work with my thunder thighs - they're basically thick yoga pants so perfect for winter around the house or going out, but too body hugging for the office unless you have fantastic legs - which I do not haha.
I confess, I haven't put them through the washing machine yet... I'm worried they might shrink... will update once I've built up the courage.
All in all, a solid 8/10 - exactly what I was expecting, been wanting pants like this for ages - comfy as leggings or trackie pants, but slightly better looking. Reason I didn't give 5 stars is I would say they're a bit pricey for what they are - dressy leggings.
Review by Lnadiab Youshock5 months ago
Absolutely the worst company. I purchased a pair of their pants after trying them on I returned them and received a store credit because the exchange was on back order. I used the store credit once the pants became available and unfortunately had to return those as well. I asked for a refund and they would not give it to me because they told me that they can not refund once the store credit was used. They are now in possession of the pants and they will not refund my 61 dollars back to my card. I am contacting the better business bureau to file a formal complaint. As far as I am concerned I still purchased those pants on my credit card and I am owed the money.
Review by Mooli5 months ago
Redress these pants. They were delivered in about a week. However, I found the same type of pants in Costco for a third of the price. Tried to start the return process and "access denied" popped up. I tried to email and the same msg. Popped up. Now, I have to deal with someone on the phone. The only reason I took a chance with Betabrand was for the returns policy. They said it was easy and the will honor the full refund. I won't be so gullible again.
Review by KimbrrV5 months ago
I waited 6 months for a pair of pants THAT I PAID FOR THEN WHEN I CALLED TO CUSTOMER SERVICE TWICE THEY GAVE ME THE RUN AROUND I LOVED THE PANTS BUT NOT WORTH THE SHIFTY CISTOMER SERVICE !!! Tor the luring that the mailman lost them
Review by Ssun6 months ago
I didn't se all of these crazy reviews I am seeing here when I ordered them.
That being said, I ordered 6 pairs at one time. I received them in less than a week.
I ordered the right size and they fit me perfectly. They look amazing, and I have never felt so comfortable in a pair of work slacks.
I absolutely LOVE them and will be ordering more and am suggesting them to all of my coworkers.
Review by Darkish Sabour6 months ago
I pre-ordered 2 pants from them, finally got my pants 4 months later to find out that the leggings were too long for me. I had to return them and before I did, I sent them an email asking what to do when the size that I want to exchange is currently out of stock. She advised me to return my order and get store credits. So you get like 10% off when you participate in their crowdfunding projects. The full price for each pair was around $60 at that time (with the discount I got them for about $47 per pair) but after the release the price went up to $78. They offer you a bonus 10% extra when you chose to exchange you returns for store credits. Which was not worth it,I will still have to pay an extra $20 with a 20% discount code for the same style of pants but just different size. I thought about it after I sent my returns and emailed them again asking them to change my exchange method to the size that I wanted which was just became available at the time. They said no and told me once I chose the method, it cannot be change and did not advise me on any other alternatives that I could do/they could offer me. "You asked for store credit, so we are giving you store credit" So I replied back saying that its like they said f*** you in my face (yes I was mad) and she replied back to me real quick saying she did not appreciate that I used profanity and issued me my refund which I was happy with (hence why I gave them 2 stars instead of 1) I will not want to deal with them again and won't recommend them to anyone. Their pants are nice and comfortable but it does not worth $78, maybe $60 and it wasn't worth the 4 months wait.
Review by Ninoy Caramagno6 months ago
Been seeing these yoga pants all over my computer and social media. Says company is from CA, but it is being shipped from China or Japan?! Very skeptical that I will ever get my pants or be happy with them...... Prove me wrong Betabrand