Misleading - Bestparts Store UK implies a UK based stockist, far from the truth. No delivery date specified at point of order so we assume....! Fact is delivery is very prolonged as goods come from Europe by snail mail
Review by Paparazzi7 months ago
Order number Order date Items Order amount 26671378;i paid for this order on 25 12 2019.after no track of my order.nobody tell me they are going to ship or not.or when.
Review by CSadler8 months ago
order 26671378.i paid on 25 12 2019.and silence.no contact no e mail,no order track.somebody should inform customer;we take your money you wait 1 week or 1 month I hope not 1 year.but nothing,good or bad.and I have 2 more orders but I didn t pay until the first arrive.my nr.12999024./?
Review by Spare1 year ago
My experience was really bad. I ordered brake pads and discs for my Audi Q7-2015. My order was from "Brembo" brand products and their sales persons pushed me to buy other products offering 3 years warranty. The quality of products were so poor that as follows 1. One of the front brake disc was not fitting properly. 2. Front brake pads were not suitable for my car. Car chasis number was sent to the company to confirm prior to payment. 3. Rear brake pads are so noisy. Last month, I sent all information to them claim for warranty and compensation. They always gave silly reasons and turned down my request.
Review by Reshaunda2 years ago
Excellent choice of original equipment car parts at lowest prices around. Great service,
Review by Tayub Derrow5 years ago
I attempted to purchase an item from this store on 07/07, entered all card details, address etc and waited. Shortly afterwards, I received a phone call from the company wanting
a) scanned proof of ID, eg passport or drivers license,
b) Scanned copy of utility bill to prove address
c) Scanned copy of the credit card used on the transaction!!
I made contact with my credit card company who assured me that no-one should ask these details and indeed, they had immediately authorised the payment with no queries on their side.
I cancelled the order and requested a refund under their 7 day period. 3 weeks later and this hasn't materialised and no further contact from the company.
The order acknowledgement came from another site www.buycarparts.co.uk and share the same proprietor, tracked down to a dingy backstreet flat in Berlin. VAT charged, but do they pay it?
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