The worst place as they lie to patrons. If I could give zero stars, that would have been my selection. DO NOT TRUST!!! When a problem occurs they do not return calls as promised, Their website "bestharris...." is very misleading. They are NOT the best!
Review by Keerthy3 years ago
Very convenient. Friendly staff.
Review by Laquandra3 years ago
The site manager is genuinely helpful. Since it was my first time renting a storage unit; and I knew nothing about it, both the site manager and the customer service rep gladly placed me into an affordable unit with ease. Glad to say that this experience was well worth it.
Review by Blankenship3 years ago
This place has great customer service and a high level of security. I will definitely use this facility again for storage needs.
Review by Bafford3 years ago
Be weary of 5 star reviews - when you move in they give you a flyer that says if you leave a 5 star (specifically says 5 star) you get a 10% discount.
After only four months there they tried to increase the rent over 7%. Inflation has not risen 4% in four months - no way. When I called the lady was rude and argumentative and said thats what they do ever year and that was that.
I took my business elsewhere - to a place that doesnt pay for reviews and that wont increase my rent until after a year.
Review by Zurish3 years ago
After panicking about finding storage on short notice, Harrisburg Self Storage came recommended and was fast, friendly, very professional and ensured all aspects were covered and discussed thoroughly. I was able to communicate with them via email when I was tied up in meetings all day and they assured me we wouldn't miss a beat with any delay. Moving is always added stress and every positive interaction can help the process! This was one to call out!
Review by Mecit Venden3 years ago
We recently rented a unit and were very pleased with the help given to us. Thank you so much!
Review by ESmy4 years ago
Thank you to the staff at Harrisburg Self Storage! Very helpful, knowledgeable, and patient! It has been a very hot summer and their climate control units are perfect to keep my items safe!
Review by Adcelerate4 years ago
We are moving and have had to use this facility for several units. They are top notch. Friendly, convenient, and clean. I would recommend them highly.
Review by Silmarven Schieben4 years ago
This is the second time we have rented space from Harrisburg self storage they are the friendly easy going people that own this that you want to deal with they Bend over backwards to accommodate the customer and make paper work and payments EZ offer a variety of options and advise Al and AL very happy with them would recomend to anyone great place
Review by Coalway4 years ago
I have never used a storage facility before but we found we needed one. I found Harrisburg Self Storage online. I am so glad I chose them. The facility is clean and well secured. The staff is awesome. Greta and Rachel have been so informative and helpful. I could not have asked for anything more. This whole experience has been awesome. I highly recommend them.
Review by Billy Phillips4 years ago
Outstanding service by office staff (Carrie and Rachel). They are very knowledgeable, courteous and helpful. The facility is secure and very clean and has good access.
Review by Lacyndria4 years ago
Friendly, helpful and informative. This is the 2nd time I've rented and its been a pleasurable experience.
Review by Modou4 years ago
My experience with Harrisburg Self Storage have been amazing! Ms. Carrie Fetter makes you feel right at home, when comes to her costumer service. She is very helpful and cheerful and knowledgeable, I truly enjoyed my experience at the office.
Review by Dushanka4 years ago
After a very long day, I encountered the most professional polite ladies. Both went out of their way to make my experience simple and easy. I needed a larger storage area. Thank you now I now what 5 x 10 really means, totally my error. We are not always right, we are just customers. I would recommend this storage area to anyone. Safe, clean, and professionally staffed.
Review by Jester4 years ago
We recently spoke with Carrie about renting a storage area for our relocation to NC from NY. What a great experience due to our time with Carrie. She spent time with us and answered all of our questions. Kudos!!
Review by Shnita4 years ago
My husband and I are in the process of moving to Harrisburg, NC and needed a storage unit ASAP. I spoke with Carrie Fetter and was given the best customer service. I rented a storage space right then. I didn't need to shop around because I found the perfect fit for my needs. Carrie is caring, personable and efficient. She is a people person. We currently live in the Washington DC metro area and are not use to such good customer service. When I went to see the unit, I was even more impressed. It was the cleanest facility. It was like walking into a hospital. This place is immaculate! I would highly recommend.
Review by DeeRose4 years ago
Great place and great people.
Review by Mathiasskj4 years ago
When I needed a storage unit in a short period of time Harrisburg self storage was able to help. They were very kind to answer all my questions and I received excellent customer service.
Review by Boutainium Poolo4 years ago
Always friendly and willing to help. Never had any problems.
Review by Chquanda Gatubu4 years ago
I am super satisfied with my experience here. The staff is very kind and caring. We need something or need someone you get the help you need. The place is always clean. Probably one of the nicest storage units I've ever seen. Definitely feel safe when I'm there and I trust my personal belongings at this location.
Review by TrustBadger Mazlack4 years ago
The customer service at Harrisburg storage is amazing. The entire process of signing up and moving stuff in could have have been anymore easy. I would highly recommend.
Review by JoDan Malanday4 years ago
They are top notch. Very clean facility. Personnel are extremely friendly and willing to help any way they can.
Keep up the great service,
Review by NickR4 years ago
I'm very pleased about the place with the price, professionalism and outstanding customer Service. The place is neat and there aren't any hidden fees like other places. I would recommend this storage to everyone.
Review by Taaya Derrow4 years ago
very clean, personnel is very nice. i love it. would use this storage again.