Quality of hair is inferior
Review by Tacita Hatlevoll1 month ago
I am very satisfied with the customer service, with which I had to communicate a few times.
Review by Zephan1 month ago
Review by Wytse2 months ago
Very quick service.
Review by Lydya Senni3 months ago
Amazing quality, fast service, great communication!
Review by Reubin4 months ago
I was in a pinch for a new hair system and I received this and it worked perfectly
Review by Kitrail Ioerger4 months ago
Best quality and best customer service
Review by Janeglov Jal4 months ago
Received very quickly and as described.
Review by Ramaanah4 months ago
Great quality of hair. Feels and lays great. The shipping is fast. For the cost of the system compared to others I wish the shipping was free and the system didn’t loose hair so very fast. Right at 4 weeks. It started loosing hair day 1. Luckily it’s got a good amount of hair it actually looks better as it thins. Don’t be fooled though...at week 4 you’ll look like a bald chicken 🤣
Review by Ruislip4 months ago
Great customer service and my order arrived faster than any other place I have used.
Review by Minchenko4 months ago
I have been wearing hair systems for a year and a half now. I have ordered from other companies and the quality was good but the price was way too much ..So a little story of what brought me to BHS. I wanted to find a system with the same "V "Shaped hair line that was graduated..so i went down the ebay hole..I purchased a system and got extremely lucky with it ..it was the same hair system i had purchased from the big hair company. I was so excited. I felt comfortable and wanted to buy more of them. The only problem was i wanted it from the same seller to get the same exact system, but they were out of stock..so i had to wait.I got really impatient that 2-3 weeks went buy and nothing..After 3 weeks they messaged me and said "HURRY ORDER QUICK " There are more in stock !..so i did and a week and a half after waiting i got a cheap imitation ..so i ordered from a seller that advertised what i was looking for with the same stock photos but after days of messaging back and fourth they assured me it was the same exact thing. When i received it it was a total sham! a cheap imitation of what i wanted. I was furious ! this happened to me two times and both times i had to return them ..but now i was with no back up system. Anyway i found BHS on a whim because i googled the serial # of my system and seen images of my exact base and hairline on BHS.I called them because they have a customer service line which i was SO pleased with. BHS is an actual company with actual people that wok there to help you with any issue you have. I asked the lady if the systems they were advertising were the same as what they would be shipping and they confirmed. i had an issue with the first system they sent over ..but let me tell you they were QUICK to resolve it. No questions asked they sent me over a replacement. Of course i mailed out the one they sent the first time but i was so pleased i bought another one on the spot. They sent over the two systems in one package! The customer service in my opinion is stellar!! and if i have any issues i can speak to a human not email someone in China that is questionable at best! I still have to use the system and put it through its paces to give you a review of the system. The hairline and quality of the system is exactly what i wanted,. The prices are the lowest i have seen besides buying Crap advertised as authentic on EBAY. Dont do it!! Find a company that backs its products and don't just want your money. Im very pleased I found BHS. I will test the system and let you know how it fairs. As of now i'm beyond pleased with the customer service and quality of products i have received this far ! I will recommend BHS to anyone that wants a quality piece, Great Customer service and great prices! Thank you Eddie!, Im beyond enamored with the service i have received this far . What a pleasant experience. Im excited to continue to be a loyal customer to BHS! If you want the same service ill recommend them all day every day..Full review coming after i get some use of the product..Stay tuned!
Review by Janemcghin5 months ago
I AM SAD TO SAY THAT MY EXPERIENCE WAS NOT VERY GOOD. I ORDERED A PRODUCT FROM THEM ON A SUNDAY & THE NEXT DAY I WAS INFORMED THAT I NEEDED TO PAY AN EXTRA 14.00. FOR WHAT I DO NOT KNOW. I THEN FOUND OUT THAT INSTEAD OF SHIPPING MY PURCHASE TO ME BY US POSTAL SERVICE WHICH IS THE BOX I CHECKED OFF I WAS INFORMED THAT THEY WERE SHIPPING MY ORDER BY FEDEX. A MORE EXPENSIVE COMPANY & MORE INCONVIENANT FOR ME. I PLACED MY ORDER ON THE 15 OF JULY & WAS INFORMED I WOULD RECIEVE MY ORDER ON THE 23 OF JULY. a WEEK AND A HALF LATER. I HAVE ORDERED THE SAME PRODUCT FROM ANOTHER COMPANY IN CALIFORNIA & HAVE ALWAYS RECIEVED IT IN THREE BUSINESS DAYS. THIS WAS ACCOMPLISHED BY REGULAR US POSTAL SERVICE. I'm AFRAID I WILL NOT BE PLACEING ANY FURTHER ORDERS WITH THIS COMPANY. THANK YOU, Robert Pacey
Review by Timandi5 months ago
Delivered product and service as advertised. Did notice that the price from last purchase more than doubled but the product does work well.
Review by Eiromplays5 months ago
Updated review- August 2019
2 custom orders so far, 9 weeks delivery time for each, which is reasonable. Hair quality very nice, color match not so much. First system almost there, second system a complete miss (misunderstanding with the factory). An innocent mistake, I think, so they get a pass. Good experience with stock systems- nice quality- availability of systems with some grey percentages somewhat limited in my experience. Exceptionally nice people to work with- customer focused, available and responsive. They genuinely seem to care that customers are satisfied. Overall still a fan- 4 stars.
Original review- posted April 2019
I've been buying hair for close to 20 years. Recently, I began looking for a new source of hair because of ongoing quality issues with my current vendor. I chose “Besthairsystem” because of the positive reviews I read here on Trust Pilot, and so far have not been disappointed. I started off with a stock system and it is as good as any custom system I’ve ever owned, and much better than most of them As for customer service, it’s been just terrific so far. Overall, I am very pleased and have chosen them to replace my existing supplier of hair.
Review by Shankut5 months ago
Carrie and Michael are amazing! I found them online using Google and naturally was a bit apprehensive as I previously had a poor experience with someone else. I was extremely comfortable the moment I walked in. You’re welcomed into their salon, showroom, and warehouse. All their systems are put together on site and you can feel the passion for their product. The prices are extremely reasonable and transparent. No bait and switch, no pushy up selling, just honest accurate information about every product. I just love them honestly. Hair systems have such a stigma and I have now had one of their systems for about a week and cannot say how thrilled I am. Not a single person has a clue, and then people who I have shared with are in disbelief. The quality of Carries hair pieces is unmatched, undetectable means undetectable. I have had compliments from complete strangers about how I have great hair, her systems are a life and game changer. I’ve read countless reviews for years before taking the plunge on doing this and wish i had found them sooner. They are definitely a leader in the industry.
Review by Warpig Kinday6 months ago
Ive been buying hair for close to 20 years. Recently, I began looking for a new source of hair because of ongoing quality issues with my current vendor. I chose “Besthairsystem” because of the positive reviews I read here on Trust Pilot, and so far have not been disappointed. I started off with a stock system and it is as good as any custom system I’ve ever owned, and much better than most of them As for customer service, it’s been just terrific so far. Overall, I am very pleased and have chosen them to replace my existing supplier of hair.
Review by Olaku7 months ago
Product was just as advertised and beautiful my only problem was it was very very very thin I don't know if I'll be able to use it but customer service was great they got it to me in record time and I appreciate all of those attributes
Review by Kryane Kasshout9 months ago
The experience was 5 stars. I have been to 3 other shops and never pulled the trigger. The owner made me feel comfortable and did not pressured me at all. I went through with getting a hair replacement and I feel and look like a movie star. The hair consultant Mike was awsome and did a really good job on my hair. I have had it on for 4 days no and have had no issues. Thank you so much best hair system. You changed my life!!
Review by Terus Anazi10 months ago
Good pieces and good service.
Review by Sanubabu Gedalia10 months ago
Review by Viewfield10 months ago
BHS are extremely courteous as far as replying to emails and answering questions on certian concerns which makes the experience very easy .
Product wise I have never a problem and their shipping is always on time and sometimes quicker than what is specified .
Always a great experience !
Review by Nivla1 year ago
Super easy to order, came super fast, and received a great product!!