Took forever to receive my product when I received it the quality was poor the lining in my coat was thin one coat didn't even have a lining cheaply made when trying to contact the company the number stays busy just sent product back to see if I can get a refund still haven't even received the other half of my order
Review by Fahian2 weeks ago
It’s been over a month stayed on g mail reason was due to disease the items were not shipped and trying to get them from another country this is cold blooded
Review by Sereika Chwaliszwski4 weeks ago
China based scam!!!!! Don't waste your money.
Review by Onju4 weeks ago
I placed an order to purchase five items. When the package came, there were only four items. So I reached out to them and they just told me that the missing item was out of stock. I wasn't even notified about that. The company took the customer's money and didn't even notify the customer when they didn't have the item. They just let the customer 'discover' by themselves. I contacted them and asked for a refund. It's been almost two months now and I still haven't heard anything from them. Very disappointing.
Review by Itsmylife1 month ago
Don't buy from this company, the quality is extremely poor, the sizes are incorrect and they do not respond to your requests to return items...after three weeks of attempting to contact them, I returned the goods, to the returns address on the parcel, posted the item recorded delivery, Royal Mail confirmation of return, with a signature confirming the return, however three months later I have still not had a refund. Absolutely disgusted with the service.
Review by CustomerSydney1 month ago
Ordered two tops six weeks ago. Got a confirm that my order had been received and paid for but since then NOTHING! No tops and no replies to my inquiry that I sent to a web address on the site.THIS COMPANY IS BAD NEWS!! Stay away no matter how cute the stuff they show. But if you're reading this it probably means it's too late. Ugh!
Review by Thinks1 month ago
Purchase jacket in October. It took a long time to come and when I did receive it, it was small. 2xl is about the size of a large. I received no confirmation email and the information on the packaging was oriental so I was unable to return it. It was cute but way too small.
Review by Patricetiss Derrow1 month ago
Order#E1491323 I agree with everyone else. Berrylook is a scam!!! I ordered some things as Christmas gifts. After about 2 months I did receive them.. They were nothing like the picture, not even the same material!! One of the Tshirts that I ordered has a hole on it in the front.. I wrote them # times on how to return the items, they never got back to me once.. I will NEVER order from them again!! You might as well throw your money in the garbage. They should be ashamed of themselves for False Advertising!! Something should be done that stops this from happening!!
Review by Rodg Naviwala1 month ago
Smfh i ordered boots on 14th i called due to its the 30th and now saying after new year.. it sai 7 10 days .. Dam i stated to cancel my order and then was. Told they will call me back in 6hrs.. Please don't waste your money....
Review by Derecke Steggart1 month ago
Thank you all of you for taking out the time to type the reviews. I was purchasing over $120+ items, I was literally at the checkout was about to enter the card information. Suddenly, something clicked in my mind to check the reviews. I really appreciate all of you whoever posted their reviews, it saved my lot of money. Thank you once again for saving my money.
Have a wonderful holidays!
Review by Mrs Elston1 month ago
DO NOT ORDER FROM THIS COMPANY. The clothes I ordered were way too small, and I ordered a size up. The boots are nothing liked pictured on their site. Although they state that returns can be made within 30 days, they will NOT GIVE ME AN ADDRESS. They want to give me a 1/2 price voucher for their products.
Review by NWCountryGal Vila1 month ago
The jacket I ordered is way to small, when going online to try and get a refund ticket, the characters are not legible, sent an email asking where to send the jacket - will never order from here again, I'm going to send it back to the address on the label and hope I get my $$ back
Review by Bafford MPDuncan1 month ago
I received several items that were much smaller than described. I have contacted berry look for a refund, after several offers of partial refund or credit for future purchases I eventually got a return address. As requested I sent them tracking advice.
I sent tracking advice when posted, (day it was posted in Australia!) and they replied that they had checked and it wasn’t there 🤷♀️ I have had to provide photos of the order and return information.
I have receipt of delivery from Australia Post, (screenshot forwarded to them for confirmation) and now they are asking for a photo of the posted item with address claiming it’s not their fault if item missing.
I would NEVER buy from them again, and unless you want to not only kiss your money goodbye, but the extra money spent returning the items that are way too small.
Their reply to this message is again asking me to send a picture of the addressed parcel before they can proceed!!! GRR.
** Update After weeks of unsatisfactory back and forth communication, following this review, someone else from the company contacted me and they have paid the refund (minus the postage of course) within days. Thanks for finally settling this, but sad that it took reviews like this to get prompt action.
Review by Successful Dzeik1 month ago
Absolutely rubbish, I am a size 12/14 ordered an xl size coat to wear over jumpers
It arrived after about 4 weeks and it is miles to small, told them straight away to obtain a refund endless e mails back and forth offering me discount etc which I do not want
Eventually I get an address in China to return
I have decided that rather than incur more expense and not knowing if I will get refund I am giving it to a local charity
I ENCOURAGE EVERYONE TO GIVE THIS COMPANY A WIDE BERTH
THEY-ARE RUBBISH AND SIZES ARE RIDICULOUSY WRONG
Review by Shaa1 month ago
I won't be ordering any more clothes from Berrylook, simply because lack of communication, delay in order, however the order I received I was very pleased as the quality of garment was very good, it was an ideal Christmas gift but unfortunaytely did'nt arrive on time...
Review by TRSuch1 month ago
The most awful quality clothing I’ve ever seen. It all looks great in the photos but what arrived bears very little resemblance to what you think you’ve ordered - cheap and nasty fabrics, a coat with raw seams and no lining, sizing all over the place. It also took forever to arrive. Sadly, it would cost too much to send back to China to make it worth your while for a refund, that’s if they would honour your refund, which I seriously doubt. A lesson learned the hard way - the clothes went straight in the bin, they were so poor quality that I was too embarrassed to even take them to the charity shop. Avoid at all costs! Having read similar reviews, this also goes for any of these dodgy Chinese websites - Rosegal, Rosewe, basically any clothing website with a name made of a bizarre combination of two completely unrelated English words.
Review by Margreet1 month ago
ordered a top on the 9th January still not received it and I am getting no response to berrylook
Review by Zymann1 month ago
no stars, this company is rubbish, the clothes are rubbish, the delivery took forever, and i wish I had read the reviews before I ordered, so unfortunately the charity shop will have to deal with the £50 of rubbish clothing, hopefully it will be shipped back to China as rags and can litter their shores!
Review by Siphrah1 month ago
Total Scam! I placed an order, received no email confirmation , order #, or nothing. They sure charged my card though. I have emailed them three times and no response. I will be disputing charge with my bank. DO NOT ORDER FROM THEM EVER!
Review by Baluta1 month ago
Definitely this company is a scam and I want to warn everyone looking at it to keep clear of them. My experience was terrible, = last July I ordered a few items before going on holidays -- well they arrived a few weeks later, everything too small. The following day I returned them to the address they were sent from = Angan YLD,
Flying Avenue, 69 Nanjing Airport Hub, Economic Zone, China .
My order number was E1221423 and they cost me €67.68 plus the post office return charge €19.00 So total I lost was €86.68 Since then they claim they never received my return parcel (which had my home address incase it was undelivered) It was not returned to me, so definitely they received it. I just cannot stress and warn others enough to keep clear of Berrylook, they are the great con-crowd ever.
My order number was E1221423
Review by IjazUmar Derrow1 month ago
I wish I would have checked reviews before placing an order. Same experience for me. I received the wrong size of boots, and have contacted the company twice, but have not received a satisfactory resolution. Bogus company!!!! Do not order from them!!!
Review by Shenom1 month ago
Don't waste your time. Clothes are made from cheap and tacky fabric, small sizes and not as seen in photos. I bought 5 items, 4 are unwearable. I'm trying to return the items that don't fit and claim my refund as advertised. Berry look won't supply a return address or answer my emails or produce a refund.
DON'T BUY FROM THIS COMPANY. Total scammers!
Review by Negoro1 month ago
Sweater is nothing like picture.....junk!!!! Ordered two, only received one. Will contact credit card company for refund. I would never order from this company again. Or for that matter, any company advertising on Facebook.
Review by Cubano1 month ago
I bought a pair of boots in November 2019 and received them 3 weeks later. The boots do not fit and the quality is really bad. I've been trying for a week to contact them via googled phone numbers and via emails, but no answer. The phone number is always busy 24/7. DO NOT BUY FROM THESE SCAMMERS! To Berrylook: If you read this review, please reply to my emails regarding Order #E1482394. I want a full refund for these horrible quality boots!
I received an email asking for pictures of the boots. I do not need to take pictures of the boots. The material that they are made of is cheap and vinyl or plastic - bad quality. Also the boots do not fit me - the style is too narrow for my feet. I want a full refund to my VISA card ending in -8096. I can return the boots - but I need a return address in the United States to send them to for a refund. PLEASE SEND ME A RETURN ADDRESS TO SEND THEM BACK FOR A REFUND.
Review by KGerard Siharat1 month ago
It is a scam, size are wrong, very, very cheap materials. Don't ever buy anything from. Please let me know how to get the refund.
Our reviews are aggregated from multiple sources to give you the best overview about berrylook.com.
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
FLAT/RM 704, 7/F BRIGHT WAY TOWER 33, MONG KOK ROAD, MONG KOK