Super god service og velfungerende produkter. Hands free sæbe m.m. har positiv indvirkning på hygiejnen generelt.
Review by Isger Niethamer1 year ago
impossible to work with. Very bad service despite using them for over 5 years
Review by Vrin Malonej4 years ago
'Unfortunately' Berendsen has very humble trustworthy sales representatives that make you feel valuable as a customer. Once the contract is signed however you will be dealing with customer representatives (on site in particular) and delivery drivers who are rude, disrespectful, insulting (believe me!) and untrained in their job (at least if you won't get the specific person on the phone responsible for your account). Does this make you feel valuable as a customer? NO! It makes you feel like YOU did something wrong and you should be apologetic for their lack of communication and caring... Delivery times (although confirmed for a 3 hour time slot) have so far never been on time and when YOU chase them (I would expect a call and an explanation for the delay) no one knows anything or has ever heard of a time slot for delivery. The quality of linen is also average (even the superior line) which would be fine if the service was average and not terrible. Maybe Berendsen will improve its customer service over time but for now I'm terribly disappointed in this company that presented itself as being professional while it clearly isn't at this point. Please take this into consideration before you sign a contract (btw 1 year contracts are possible and not the 3 year ones that they push you into; just ask for it!)
Berendsen Textil Service A/S is rated 2.0 based on
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