Surprisingly I thought ordering direct from the source was the best way to go, but that was far from the truth. Ordered their latest model QuickJack 6000XLT from Kat Ladosky over the phone. She seemed nice but was not responsive when I had issues with the order and wanted a return/refund. The items delivered were damaged and the 2 boxes were busted open. Called Kat several times leaving messages and emails with no response? After the 5th phone call, Kat said they will schedule for FEDEX to come pick it up. That didn't happen till 2 weeks after that phone conversation and had to deal with the 3 big boxes taking up much space in my garage. Really convenient.
After Bendpack received the items, they still did not refund the money back to my card. Had to call my credit card company to get the funds back. Pretty damn unethical and irresponsible with their service and way of doing business. Will never order from this company again. Wasted a lot of time and effort to get this item returned with much frustrations. Don't bother buying from this company.
Review by Bafford1 month ago
Everyone has been very helpful
Review by CandyShack Panfil1 month ago
Excellent Service. Always available to quickly answer questions and to provide fast quotes.
Review by Hasztagg1 month ago
The company you authorized to repair our in warranty lift never has shown up. One excuse after another. I need this lift repaired
Review by TeriM1 month ago
My BendPak lift was easy to install and its ease of use far exceeded my expectations
Review by CSPdF1 month ago
Lift malfunctioned. Was stuck in top position. Was given the run around for a week before a technician was sent. When working properly the lift is great.
Review by Miyahira1 month ago
Great lifts and service was good. Only problem was all 4 lifts had scratches and gouging in the finish. Packaging could be a lot better.
Review by Iweta1 month ago
My experience with Bendpak was GREAT I recieved all the help that was needed to get the right products we needed. The lifts we purchased work perfect. Thanks again Bendpak for your quality equipment and all you have done.
Review by Prima1 month ago
Excellent all around! Great equipment and very polite people to work with!!
Review by Midg1 month ago
It would take too long to actually describe how many things have gone wrong with this company, the delivery, technical service, and parts delivery. Very disorganized from the top to the bottom. I have had a car stuck on this brand new, expensive piece of chinese junk for weeks.
Review by Soony1 month ago
Review by Akinsmark1 month ago
I would like to thank Robert Ladosky at Bendpak for making my Bendpak lift purchase AND installation absolutely seemless. I bought the XPR-10AXLS along with the 2 foot extension. Fabulous to work under. Flawless performance. And Robert lined up the installer so I didn't have to do anything. You just don't get that type of SUPERIOR customer service anymore-except at Bendpak.
Review by Naqaash1 month ago
I bought th HD-9. I can put this thing anywhere in or out due to wheels the make moving a breeze. I cut and place thick rubber leg protectors to keep the garage floor un-touched. I can park my Superbird under it, and store my Mercedes Roadster on top with room to spare in a 10 foot high ceiling area. Instructions seem to start on pg. 3, But I was able to figure out what was needed to be done prior to step 3. You have to remove the pulleys from under the runner before install. Yes I did it alone. It worked flawlessly from the beginning, and has ever since. Neighbors are wanting to use it all the time for little projects that require getting under for a few minutes. Assembly done in one day. Take your time, you will be glad you did. Lining up the detents to level is a breeze. I am so glad I got it, I am considering another. Storing 5 cars and two motorcycles in a 3 car garage is the best, much less expensive than building a second building. Best price for the needs met very well. I recommend it if you have a 9 ft or higher bay.
Review by Sujiit Vieux2 months ago
No complaints. Great communication and service
Review by Remsy Derrow2 months ago
It is truly an awesome product. A friend of mine at Cole's classics recommended I buy your lift. I was all set to buy a different one, and I'm so glad I didn't. Yours supports my truck which is a 4-door long bed Ford F250. I also like the pneumatic lock system instead of the lever type that I was used to for my last one. As of this writing I've had it for at least a month. I have absolutely no complaints it is perfect
Review by Snur2 months ago
Everything was great from the first phone call to ask questions that they very professionally answered every single one to the last torquing of the last Bolt. Everything is professional this thing is very heavy duty and is not that hard to assemble especially with their very detailed instructions on what to do. The only thing I wish they could redesign a little bit is the release handle. The release handle is pretty stiff and having to hold it the whole time while the lift is going down is a little bit to get used to
Review by FlashbangFIRE2 months ago
Product is fine - just fine.
Customer service is TERRIBLE. Ther website and information disclosure about what you are buying is terrible. READ CAREFULLY.
Price is expensive.
Review by Idamis Kloud2 months ago
Cabinet is high quality, shipped quickly and packaged well
Review by Jaaaaa2 months ago
Ordered adapter pins for my new lift. I paid for 2 day shipping on 09/09/19 got email that stated it would not be here until Friday September 13, 2019. That is NOT 2 day shipping. Had hard time getting someone to talk to about this. Still waiting for a credit back on my credit card as of today 09/17/19.
Review by Burtrell2 months ago
Review by Haaroon2 months ago
After purchasing my BendPak lift I would first state that my lift seems to be of very good quality and was fairly easy to install. However during the process of installing the lift I had some questions and the customer service rep. I talked to was anything but helpful. The next time I called in for help I talked with a rep that was very helpful and knowledgeable.I did have a part that was not shipped with the lift and when I called to ask about it I found that it was back ordered. It would have been nice if the packing list would have indicated that it had been back ordered. I asked the representative to not ship this item until I asked him to ship it. The item was shipped anyway.
All in all I am really impressed with the Lift !
Review by Duchy2 months ago
Product is great, reps are great, the shipping is a mess. Had first lift sent back because of damages and if I hadn’t called there was no follow up to see if I had received it. Then the second lift was scratched too. I would advise doing something about checking on where the lifts are and if the customer has received it. It took me over 3 months to get my lift. Hope this helped.
Review by Charlbury Huinker2 months ago
Had my order for will call pickup. The employees that I had to talk to have me poor directions on where to go for pickup and also received a bad attitude from other staff. I’d rather pay the shipping than deal with the attitude from the Bendpak employees