The representative solved my problem quickly and easily. They were very polite and understanding to my problem.
Review by Hatseflatsh8 months ago
I do NOT recommend shopping here! I received my order two months ago, but the clothes didn't look like the pictures on the site at all. I decided to send it back and so I sent a refund request. Unfortunately, I never got an email back... The policy says you can't wait longer than 2 weeks after receiving your order to get a refund. After two weeks I sent them an email, saying I want a refund, but again, no answer. After two months, I'm still trying to reach them, but nothing works.
So: clothes don't look the same as they advertise + refund is not possible. Don't shop here!
Review by Jenspa9 months ago
So after weeks of checking on my order, I received an email stating they were "sorry" that my order got caught up in customs and they would refund me 20% of the purchase price once the order was delivered. I have emailed them 4 times about the refund with absolutely no response. This site is the biggest scam ever, and the clothing is absolute CRAP!!! The only dress I have worn literally fell apart in the washing machine. DON'T WASTE YOUR TIME OR MONEY. TERRIBLE QUALITY, AWFUL CUSTOMER SERVICE!! SCAM SCAM SCAM!!!!!!
Review by Raveendran9 months ago
Horrible customer service. Sent 6 emails for return info. Straps seen on wrong. See thru clothes. Colors and sizes not as pictured or correct by their sizing chart. They refuse to respond to my emails. My bank is now involved. Will pursue thru them for my refund and perhaps fraudulent charges against company.
Review by Assha Anghius9 months ago
Y'all don't buy anything! This company sucks! Their clothes are SO cheaply made and don't even get me started on customer service! I've tried contacting them almost every day for a week now... NO RESPONSE! Do yourself a favor and just don't buy!!!!
Review by JoeGallo9 months ago
Received an item less and no refund was given although 3 months has passed, apart from the very bad material of clothes . I bought 7 dresses 2 of them damaged 1 missing and the rest arent even good to wear as a nightwear ! Complete disaster
Review by Franoko Benhebba9 months ago
Return policy states that any items from orders may be returned within 14 days of reviving the order.... well I have been trying to get a hold of someone for a week now at the email they provided on their site for returns.. I want to return my entire order because the clothes are so cheaply made and SEE THROUGH! I will most likely never recommend this site to anyone, and if i don't get a response soon I will be taking further actions.
Review by Tareita9 months ago
Don't buy anything from Bellizo. . The quality of clothing is absolutely sh!t! and one of the bra sets i got in a Large, it was that small it'd be lucky to fit a toy doll. Fabric is see through thin on items that look good quality on the site. TERRIBLE!
Review by Jewelee9 months ago
After some correspondence, Bellizo gave me a full refund when the items were not quite what I was expecting. Very personal service which was appreciated.
Review by Rufas9 months ago
I ordered clothing and they were all see through. I tried returning and they never responded. I believe that they are trying to scam you for your money.
Review by Lausii Ufficio10 months ago
I bought three dresses in size Large thinking they would fit me. I was wrong, these dresses aren't made for girls who have a larger chest size and on top of that the quality is terrible, there was a whole in my dress even before I tried it on. Will never buy again, I was very disappointed, these dresses aren't made for girls with a body like mine.
Review by Karin10 months ago
WORST CUSTOMER SERVICE EVER. I paid for FAST shipping. And my order didn't even get sent out for TWO weeks! So then my articles of clothing arrived AFTER the function I needed them for. I tried canceling the order before they shipped and NO ONE got back to me. Two days later I get an email saying that one of the dresses was out of stock so I would be refunded for that dress, but that my entire order would ship out the next day. I emailed back and said NO! Cancel the WHOLE thing!!! No response. So now here I am, a Month later I JUST got the dresses last week and I've been TRYING to contact this company to get my things returned. I followed return protocol PERFECTLY and yet, NOTHING. I'm so absolutely Angry. No one should EVER purchase from this company, EVER.
Review by Tmack10 months ago
I had an issue with sizing but the customer service was awesome, very responsive and the solved my issue and refunding me back.
I'm very satisfied.
Thank you Bellizo!!!
Review by Yatinder10 months ago
I had a bad initial experience with Bellizo, but after sending a couple of emails they resolved my problem... I guess you get what you pay for...don't expect a great quality bathing suit for the amount
Review by Nigar10 months ago
I ordered a bikini 3 weeks ago. When I pressed purchase my money was immediately taken from my account. It's taken 2.5 weeks to process my order, 5 days to package and now it has been "shipped" but when I look up the tracking number on USPS it has yet to make it to the Post Office. I highly recommend not purchasing anything from this website.
Also. If you look at other review sites for Bellizo, the reviews are the same and under multiple names. Not trustworthy.
Review by Circiu10 months ago
There is no phone number and if you google the address it shows you a ups store in a strip mall. They only have an email address and the person i talked to did everything in her power to avoid giving me my refund. The website says they accept returns but the catch is you have to email them to get the return label and they never answer you. complete scam.
Review by Dioscora Derrow10 months ago
My order was supposed to take 5 to 12 business days and it took atleast twice as long to receive my items. That wouldn't have bothered me except the dresses are poor quality. Poorly done hem on a simple black dress...one of my "dresses" is the Length of a shirt.... Not worth almost $50 for 2 poorly made dresses! I probably won't waste my time trying to return them seeing as I see the reviews on their poor customer service and difficulty to contact. Just don't waste your time, go to Target or Marshall's hahaha
Review by MickSpeirs Derrow10 months ago
Ordered 140 CND worth of items for vacation. Said it would be here 3-7 days after being shipped. It's been 14 days past being shipped, and still no item. After contacting them many times, I finally get an email saying my items are being held at US customs and there is a possibility of them being destroyed? And they are sorry if I suffer loss? UM you mean if the items you sent me did not pass customs, I do not get a refund? Wow what a waste of money. Horrible horrible horrible. Asked to cancel my whole order with no reply.
Review by Suleiman10 months ago
It took a little longer than I expected but when I brought it to their attention they jumped right on it and were very professional and compassionate. As a previous store owner it is unfortunate that we are at the manufacturer's mercy. As is Bellizo. I just received my merchandise and I love it but unfortunately will have to return a few items. Followed the sizing chart but they were still too small. But I WILL order from them again. Their customer service is just TOO good.
Review by Fadetoblxck Soul10 months ago
I had a great experience with the help line. I look forward to purchasing from Bellizo is the future. Thanks for making this an easy transaction. Can't wait to receive my new clothes!
Review by Diannj Gerondakis10 months ago
I ordered 5 things, and one came as pictured and described. Everything else I ordered came not only in the worst and cheapest material but not even looking anything like the photo of what I thought I was buying. DONT even waste your money or time on this website. I WILL be making a youtube video about this scam...
Review by Patx11 months ago
If I could do zero stars, I would. I ordered 3 items totalling to around $50 and chose 7-10 day shipping. After 2 and a half weeks I contacted customer support because my items had not been shipped yet. They never responded. Over the next month, I tried to contact them twice. Finally my order arrived almost 2 months after I had placed the order. The clothes are poor quality and don't look like they did in the picture. I would return but I'm sure they wouldn't even refund me because this site is surely a SCAM.
Review by JoshuaCarpenter11 months ago
I orderer a short 2 weeks ago and it's still in processing, I think when it will be shipped I will wait a long time again.
It's summer and I have to wait that my short arrive because my money is already taken, just annoying....
Review by Britney11 months ago
I ordered swimsuits for my daughter and I. The swimsuits were beautiful, but we needed a bigger size. It did take awhile for a response, but I did receive an email about being patient, and how they would like to resolve the problem. They sent me the suits in the correct size. I found them on FB, and was hesitant, but I was very pleased to see they were a professional, legit company!! Kudos Bellizo!
J G in San Antonio, TX
Review by Altaman11 months ago
UPDATE- 7/2/19-Because of my review, Bellizo reached out & provided a FAKE tracking number that brought me to another online business they have called PatPat. The tracking info provided NO INFO & they tried to use the excuse that they are updating their systems. Do not order from this company! Don't believe the positive reviews they are not legitimate.