Called them several times after I sent product back and they have not refunded my money.
Sent product back to company because they had sent a product that was being represented by an ad on Shark Tank. THey had hacked Shark Tank website and were sending out product that was not actual product.
Review by Macedonian3 years ago
Just before Christmas was offered a free trial just like others for just postage and handling of 14.95. To find out a couple months later. 415.00 was taken out of my acct. I had to close my account. Sent back the unopened products 4 to be exact. Was told they received them and it would be two weeks credited my acct. Wrong! Nothing appeared to be credited in my acct continued to call and was told by Scott that they sent a check, wrong! Never received that either . Continued to call to this day mark keeps transferring me to a number that just rings to leave your msg. No return calls. Same scenario, I call two or three times a week. Nothing changes. They will reap what they sow!!!!!!
Review by Pratixa3 years ago
OCTOBER 17TH, I placed an order to BellaDIOR for a wrinkle cream for my face , I was charged for two products, I never received anything. In NOVEMBER THEY TOOK $182.26 out of my bank. I have been calling every week asking for my money back and they keep telling me it will be put in by the end of the week. Today is JAN,2ND AND I AM STILL WAITING.
Review by Ildi3 years ago
Same exact story as the others.
Review by ASubhan Glodoski3 years ago
Scam artist at work
I order some face cream. I canceled. They sent two more boxes and I returned them but they charged my bank and I have been calling for 3 months and they keep giving me the runaround. On the website I see other people are having the same problem.
Review by Sdiba Ackbersingh3 years ago
11/7/16 - Ordered trial @ 6.95 and 7.95. After receiving and trying for 2 days, I called to cancel because of breakout on skin. Returned product. 11/22/16 Charge shows up for 89.13 and 95.13. Called to confirm cancellation and check on the refund. 12/12/16 - Charges of 89.13 and 95.13 show up again on my account. 12/16/16 - Sent email stating NOT to send any more products & to state a package had been delivered to me by mistake (Addressed to Ardie Ostrow in Happy Valley, Oregon). They told me to return box which I did. 12/27/16 - Sent email stating I had spoken to customer service the previous week and was told I had already been issued credit for 11/22 and 12/12 charges and that they should show up by 12/26 or 27. Never received credits 1/8/17 - sent an email stating that I had spoken to the accounts manager many times. He told me my refunds had been posted. Still no credit. Have since called numerous time and talked to Alex, David Clark, Mark, and Scott and left messages for Frank (credit manager). The last two times I have called Mark told me the account was closed and I would have to talk to Finance Department (which I have never received a return call back from). He told me very rudely the last two time that HE COULDN'T HELP ME!! TOTAL SCAM!!!!
Review by Selethea Derrow3 years ago
This online Business ripped me off $200.00 With false advertisement. And Low Life scam tactics, aimed at the Elderly. The person who runs this Business should Be Shot.
Review by Antiquites3 years ago
I received the skin product, and 5 days later they took out $185.00 out of account. I called to cancel within the 14 days, they said it was longer. they count the days from when you order and don't tell you that. I was to receive a refund because I sent it back. UPS delivered it on 9/12/16 at 11:10 am. They said they would look for it. Now you can't call them, the phone number is changed. I am on disability and thought this was a reliable company. I would like my money back!!~
Review by Wichert Hren3 years ago
I clicked on an ad about skin care, anti wrinkle cream. New page came up and It said if I paid the 4.97 shipping and handling I would get a free sample of the anti wrinkle cream. I entered my CC number, and 10 days later I received the free sample. 4 days later I was checking my CC statement and saw I had been charged 185.00 for the continuing monthly fee paying for the next installment of the cream. Called the ph. # and woman stated that I had agreed to the monthly charged when I ordered the free sample!!! Also the product on the original purchase: (Free sample) Was Skin Amour Serum, NOT Bella Dior skin care!!! Bait and Switch Companies. they say they are out of California, which I will be sending the Attorney General of California a letter with this information in.
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