I ordered my item on 24th May and unfortunately it had taken a little longer to arrive within the expected timeframe of 7-12 business days, but to compensate for this the store reached out to me via email and gave me 50% store credit as well as an additional discount code of 15% off for my next purchase as a result of the inconvenience caused. Apart from the shipping time taking a bit longer than expected, it was an overall good experience!
Review by Mozaffar2 years ago
I don't know how that customer had that experience!
I just received my bikini set today which I ordered in small and it had taken two weeks to arrive. It came within the expected timeframe and the item was as described. The company had reached out to me separately via email and informed me of its whereabouts too by providing up to date tracking information.
Plus, they even sent me a unique discount code since this was my third order. I will be coming back again for sure!
Review by PaulBirtles2 years ago
I wanted to buy Fiona's Two-Piece Swimsuit in two different colours on their site as they had a two for one offer on last week, but unfortunately, I ran out of time to buy it in. So, I emailed into customer service asking if I could still use the discount code and have it applied to my purchase and they successfully gave it to me.
I can't wait to receive it as I need my items for the 28th July and I will be shopping here again in the near future if all goes well and it arrives by that date!
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