They have very poor (or complete lack of) communication regarding any questions or issues with books already submitted. They have accused me of sending a counterfeit text book and supposedly sent this to a publisher for review. WHAT A FRAUD! Do not send your books to this shady company.
Review by Togster1 month ago
They claimed they lost my books. Ups showed it was delivered but they claimed they never received it. They did end up giving my money tho after a few emails hence the 2 star.
Review by Yoganand Hymes1 month ago
The whole process was efficient and easy. I will be using Beer Money Books again!
Review by Yeilis Kanofski2 months ago
Everything was great
Review by Iroda Rigid2 months ago
Quick timely and fair pricing.
Review by Orlaustomer2 months ago
This has been a great buyback company!
Review by Heartcry2 months ago
The customer service responded to me promptly and made a direct phone call to the publisher to verify if it is counterfeit. I guess nowadays even universities could get tricked by the copies. They wired me the book money the same day after they contacted the publisher. I sincerely appreciate it. I definitely would use their service again!
Review by Vyren Sangan3 months ago
Took a long time to get my payment. But everything else was good
Review by Copmn Granmayeh3 months ago
Easy to sell back books and was kept updated by email on status. Would use again.
Review by TroyB3 months ago
I have sent them books value @200$ about 1 month ago.Never ever received an e-mail back from them ,but one week ago when I contacted them Wendy replied that one of my book is counterfeit.I asked which one ?since I bought all of them new through my college. She/he never replied.I want my books back !!!you are not reliable!
Review by JFBcreations Hoashis3 months ago
Quick processing, high but back prices.
Review by Fadich Derrow3 months ago
I used this to sell my books for first time. At first I was concern after I read reviews, but I gave them a try. Ofc I got an email saying one of my books was forfeited and I got really upset. I e-mail them, they responded promptly saying we will wait for answer from editor. I was upset, but three days later I got another email that everything went well and I got paid!!! So I can say im happy now! I will definitely use them again!!!
Review by BogFlap4 months ago
Got my money quick! No issues
Review by Jayaschandran4 months ago
Great app fazt payment
Review by Carlasofia5 months ago
I had to contact them a few weeks after a sent my books in because I hadn't heard a word from them and hadn't recieved payment. They did get back to me in a timely manner and told me they had received my books but they had to be sent to the publisher for confirmation as they are often replicated. They only thing I would change is that they send an email out when they receive the books to let the customer know what the next step is.
Review by Kecha Mandoora5 months ago
Need improvement on status of the order: if it’s been received, it’s progress, if the payment has been sent
Other than that, very satisfied
Review by Amaury5 months ago
mailed my books jan 28th, just got paid in full yesterday March 13th.
UPDATE 2-4-19 Still no money for my books but they said there was an issue with payment. I will keep you all updated until I receive some kind of payment for my books.
I emailed once after weeks no money regarding my books. They emailed and said there was a hold up, and then emailed and said all was clear and payment should be issued soon. Still nothing. Emailed again, and they denied ever getting my first email although they replied to it. I screen shot and sent the first email to them and their response. Now they say it was the wrong customer they sent the email to and that my books were “definitely under investigation for counterfeit”. I bought them from my college book store. I have sold many textbooks after using them for classes and have never once had this problem with any other website. I read other people’s reviews having the same issues and NEVER thought this would happen to me, I bought them from the college bookstore. Now I’m wondering if I will ever see the money, or my textbooks without having to pay $15 per book shipping trying to get them back like other reviews have mentioned. $164 worth of college books gone. PLEASE PLEASE PLEASE do your research on companies and sell them somewhere reputable like Amazon or EBay.
Review by AmandaC Behrendt6 months ago
i hope I will pick up the check soon.
Review by CookieBelts Severi6 months ago
This was a great company to do a book buyback with! Competitive prices and fast customer service.
Review by Macrina7 months ago
They pay for the books when I ship the book.
Review by Pasteur Peart7 months ago
Review by Kerlys7 months ago
Mailed 2 books in about a month ago. Never got a response. Followed up today and was told one of my books was sent to the publisher for "authentication". This sure looks like a scam to me. Could have paid for the one book, could have returned both, could have informed me that you think the book I bought on campus was "counterfeit". You did none of the above.
Do yourself a favor and avoid this company.
Update: company tried to get me to edit this review. No, it is factual and accurate and it took 6 weeks plus you accusing me of fraud. I'd rate you zero stars if I could. Your threat of "this is a legal matter" was asinine!
Review by AlikiT9 months ago
I wouldn't even give this company one star. I mailed in my books about two months ago and have not gotten a confirmation email or any communication from them. I also emailed them several weeks ago and have not gotten a response regarding my payment. I have emailed them again but I am guessing I will not hear from them again.
Edit: After writing this review, I received an email that my books were processing by the publishing company. I then received another email shortly after that my check would be mailed. I have received my payment. However, I think this review had a lot to do with the email communication I received and payment that came shortly after.
Review by Jahnay Bekooy9 months ago
They pay fast the first time. Then everytime after that you will have to email them to remind them that they owe you. They will then say they sent your books to the publisher and froze your account until the books return. They will not notify you of this until you email them to gollow up o ln your order. They are moving like untrustworthy ecampus.com now. CANCEL BEERMONEY BOOKS THEY ARE LIARS.
Review by Mimsrems Savanna9 months ago
Very easy and straight forward, I would use this site to sell other books