Thank you Bedabox You make me Smile. Good service and pricing. Nice Customer Service too........ Now All need to know
Review by Sumjay3 years ago
My First experience went smooth bedabox hence I decided to use bedabox again and I must say this time I regret using bedabox. I had ordered a parcel from amazon and it was shipped to my suite number at bedabox address. But Team bedabox outright refuse that they have received any parcel in my name. It was delivered through UPS. Now as everyone know people at UPS are professionals even then I confirmed the delivery status by calling because I was requested to do so by bedabox. But bedabox is adamant that they have not received the parcel. Even amazon customer care cross checked with UPS and even they said to me that the parcel has been delivered to the correct address. What a scam company! When I try to Call bedabox am getting automated replies. What the heck! It's been more than 13 Days now and there is no reply from bedabox team regarding the same(I had raised this issue with their customer care 13 days ago) I'm frustrated as to how am being treated. When I emailed Jan Bednar CEO of bedabox , he assured me that he will have someone look into the matter but till date no one has nd even the CEO has not followed up/updated me on my case.... What am I supposed to do. One guy named Kenneth from bedabox tell me that UPS has delivered my parcel to wrong address , it was mistake on their part and has opened an investigation regarding the same with them. Really?? Dude you have opened an investigation with them without my consent or taking me into consideration? Do UPS allow someone else on behalf of their customers to open an investigation?? ALL LIES AND RUBBISH TALK. To me it looks like someone from bedabox has stolen the parcel. 13 days ago I was asked to share the Tracking No. of the parcel. I shared the same. Same day again and again , atleast 5 times in different mails exchanged I was asked to share Tracking No. of the parcel. What a pathetic customer service you guys have. My Parcel was delivered on March 8th 2017. Below is the copy of the mail that I received from bedabox-
Hello there Shrikrishna
I am currently on the phone with UPS. They never put the investigation when they told me they did. They just opened it now. I told them the contents was shoes valued over $100. If you call UPS and reference the tracking number they can see the notes. I do not know why the first person lied to me and told me they started it and didnt. I am working on this issue. The address they sent it to is not associated with us and I do not know why it was shipped there. The address is 2112 South Cypress Bend Drive, Pompano Beach, FL 33069. I will keep you up to date as much as possible. They informed me it can take upto 8 days.
Kenneth, Team BedaBox
Smile, life is short!
This message transmitted on 100% recycled electrons...
Now should anyone trust you guys and do business with you?? I've given enough proofs through mails exchanged that my parcel is with your team. But it seems you guys are hell bent upon rejecting the same idea for your own selfish reasons. You do not even deserve One star. I would have given your business negative star but sadly there is no such rating available.
Review by Kewhome Afseth3 years ago
the best service ever, love it so much,great service which is working very hard to delivery your package
Review by Howell3 years ago
I had some doubts about trusting Bedabox at the beginning but after I spoke to Sabina in customer service, I decided to use them. I am glad I did. They shipped quickly and the rate was friendly. I will use them again.
Review by PHobden3 years ago
In the past buying from American was a dream impossible and when I wanted something from American my friends were unhappy to carry it for me; which in turn it made me unhappy too. Then one day I come across this company, and since then shopping from American is just part of my life. Shipping using DHL is just cheap which makes the bedabox great! Try it and you will see what I mean.
Review by Sockhy3 years ago
I don't understand why their giving me estimate delivery date but I haven't receive any of my items. It's almost 2months. I ordered 6 items but nothing came yet. I hope this is not a scan. Please send me some updates of my order.thanks!
Review by Bafford4 years ago
It is always a pleasure with BedaBox. Having a question? The answer comes just in time. Consolidating your packages? They do a great job. Sending your package your way? Just one day later. Trustworthy? Yes! Are they different? Yes, they are friendly, great sense of humour and always up to do their best for just you. Thank you for your service!
Review by Arazzaq Sheokand4 years ago
After several bad experiences with shipments to the Russian Federation on my own, I decided to try BedaBox. It was affordable, convenient, and the package arrived on time without any damage. BedaBox will be my first choice for all future international shipments now. This is a great service!
Review by Claudious4 years ago
I had 2 orders from Amazon and needed to ship them to Sydney, Australia. BedaBox did great job, received my parcels, consolidated them into one package and sent it to the destination address. What I liked particularly - is that they follow up on every detail and whenever I had questions, they were quick to response and ready to help.
Will definitely keep using BedaBox services and will recommend to others.
Review by Otar5 years ago
I would just like to say thanks to Bedabox for the high service quality - quickness, reliability, communication, kindness, consolidated packaging etc. Everything was perfect from the beginning to the end! Will ship my next package via Bedabox without hesitation.
Review by Pengyao Mcmrecords5 years ago
It has been a real pleasure doing business with BedaBox. Very fast services. Easy to understand site. Competitive shipping rates. And the staff is simply outstanding. Will definitely use their services again.
Review by Nile5 years ago
I used the personal shopper service to ship buy an exclusive product from the USA, and the entire process was a very pleasant experience. The customer support provided by Bedabox would place in the top few places out of all the services I've used, being very quick, helpful and friendly in response.
Where there were problems or other options in payment or shipping, I was contacted and provided with full details so I knew the situation the whole way through.
I definitely would recommend this to anyone interested in getting products from the US that you can't get elsewhere.
Review by Ninan5 years ago
Good and fast service
Review by Pammorrison5 years ago
Great experience! Professional attitude, superb customers care, flexible in case of any changes and communications.....they are going extra miles to make his customers satisfied. All conditions exactly according to our agreement as well as payment. Friendly environment and communication...they really care ;-)
Review by Daeeen5 years ago
Recently I placed an order at Amazon to be shipped to BedaBox. This was my first order involving BedaBox. When, after some time, the parcel did not arrive at BedaBox,I contacted BedaBox and asked them if anything was wrong. What had happened is that I had mistakenly given Amazon the wrong shipping address and the parcel ended up being shipped to a church situated on the same street as BedaBox. Believe it or not, Jan Bednar of BedaBox actually went to the church and was able to retrieve my wrongfully addressed parcel. Now, if that is not the ultimate in customer service, I don't know what is. Thank you Jan for your diligence!
Sincerely, Jan Stoeten
Review by Xaghra Valoyes5 years ago
I can recommend this company to everyone. I used their service several times and they are doeing good jop, quickly and without complication.
Review by Shirsesh Gahm5 years ago
I am very satisfied with BedaBox. I can recommend it to everyone.
Review by Glide Moulinou5 years ago
Thank to Bedabox I could finally get to Europe the T-shirt I wanted for years!!!
Review by Strick5 years ago
Víc než perfektní. Jinak se to nedá říct. Perfektní komunikace. Toho si nejvíc cením. Osobní přístup a pomoc nákupem nad rámec "povinností" si mě získal. Pan Bednář vede svoji přepravní službu tak, že by se leckterý čech od něj mohl přiučit. Zboží bylo odesláno a dodáno přesně jak jsem chtěl a na den přesně před Vánoci, takže se vše stihlo pod Vánoční stromeček. Za sebe můžu bedabox.com jen doporučit. Prostě Perfektní
Review by Ranielli Abblett5 years ago
I ordered a stroller for my daughter few weeks ago. BedaBox helped me with everything, they were very friendly and responsible. Their services were fast and for great prices. I can definitely recommend this to all people who are interested in shopping in the USA.
Review by HDMedia5 years ago
There are a number of US package forwarding companies out there, so before I chose Bedabox, I did a great deal of research on some of the companies in the business, such as Viabox, Myus, Shipito, Borderlinx, Shipville, BongoUS etc. The customer reviews on these companies were horrendous - lost packages, exorbitant shipping fees and poor customer service were the most frequent complaints. I had almost lost all hope until I came across Bedabox. A number of things persuaded me to give Bedabox a try but most of all, I liked the fact that the company is based within Florida Atlantic University's (FAU) Tech Runway and Research Park, which fosters high-tech start-ups and mentors entrepreneurs. Bedabox's founder, Jan Bednar was an FAU student and one of five 'vintage venture' companies supported by the Tech Runway. This information demonstrated to me that Bedabox was a credible company, had a history, could be trusted and had accountability in the shape of its founder Jan Bednar - you can Google him and find out all you need to know!
I believe that my due diligence has really paid off because I have just received my first order and shipment of US goods via Bedabox. Everything was processed without a hitch!! Bedabox were very responsive to my enquiries, they notified me when my goods were received and shipped to the UK (the details included a tracking number so that I could check on the progress of my shipment) and the shipping quotes that they provided were transparent and clear (you always get a choice from Bedabox so there is a shipping price to suit any budget!).
If you live outside of the USA and you need to purchase goods, which can only be shipped to a US address, give Bedabox a try. You will not be disappointed.
Review by Courters5 years ago
Very nice service! I got my stuff in time and the prices are awesome. I can recommend BedaBox without any doubts :)
Review by Nareinder5 years ago
Easy and fast way to shop. The website is very user-friendly as well. Since now, I won't do my online shopping anywhere else!
Review by Glennton5 years ago
Very nice service! I got my stuff in time and I can recommend BedaBox without any doubts :)
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