I ordered Bb Sunday Shampoo 46 days ago and still haven't received it. Only communication was 11 days later saying your order is on the way. 35 days later still waiting. They haven't responded to my last two emails looking for an update.
Review by Elisangela Domurcuk2 weeks ago
If I could give a rating on 0 stars I would. I placed an order for $198 worth of hair products on 5/10. The confirmation stated that fulfillment takes 1 day and orders shipped in 2 to 3 days.
As of 6/6 I still had not received my order. When I inquired about this, I was directed to an app called "Shop" which tracks orders. My order appeared there and the status was "shipped" but no tracking number or ship date was provided.
The site stated "Have a problem with your order? Please contact us at [email protected]"
I sent an email on 6/7, I provided the order number, I requested a response in 72 hours. Crickets.
Fortunately, my credit card company issued me a full refund. They also recommended that I file a complaint with the Better Business Bureau.
Review by RWilson2 weeks ago
EVERYTHING YOU HAVE READ ABOUT THEM IS TRUE!
DO NOT GET CLOSE TO THIS, YOU WILL GET BURNED!!
A quote from John B. I could not have written this better. UGH!!! I will have to file like Lynn T.
what a pain in the ass, but you better believe I will do it.
"Buyer beware, this is possibly out of China, and you may or may not receive merchandise, no way to communicate with them, you wait and hope they will contact you, I did not receive any thing, plus they have my credit card number"
Review by Borrys3 weeks ago
Buyer beware, this is possibly out of China, and you may or may not receive merchandise, no way to communicate with them, you wait and hope they will contact you, I did not receive any thing, plus they have my credit card number
Review by Allsebrook3 weeks ago
I placed an order for Smooth Sulfate-free Argan And Coconut Shampoo 33.8 Oz on May 13, 2020. To date, I have not received my order. Their customer service number does not answer and you're not able to leave a message. I emailed them several days ago and I have not heard back. On the receipt I received after placing my order, I clicked on "Track Order with Shop". It asked for my cell phone number. When I entered my phone number, it sent a link to my phone that read, "Track your order every step of the way in the Shop app: https://avay.app.link/e/bXWmZ80ub7. When I downloaded the app, you have to sign in with Google and have your cell phone cookies turned on. Since the cookies on my phone are disabled, I wasn't able to track my order. So I turned on my cookies and clicked on the app Shop. A message was displayed that by clicking on the link, the company will have access to my personal information. I could have misread the message but at this point, I was starting to feel uncomfortable and stopped. Of all the years of ordering online, I never was asked to download an app to check the status of my order so this company sounds fishy to me. Go to Amazon instead and pay a little more for great customer service. FYI, I called my credit card company to dispute the charges and they gave me a refund.
Review by Chimankpa3 weeks ago
I ordered on May 18 and it supposedly shipped on 5/27. I have sent several emails and NO ONE has replied. It's June 26th. I will never recommend or purchase from this company again. My order was for lip gloss totaling$46.00. The only thing they did promptly was take my money.
Review by Esthelle4 weeks ago
I ordered on May 20, 2020 - they said they shipped the items on May 28, 2020 (why would it take 8 days to ship?)... Here it is June 9, 2020 and still no product has been delivered - If no product has arrived by June 12, 2020 I'll ask my Credit Card Co. to reverse the charges. Unlikely to ever shop here again!
Review by PRobin1 month ago
ORDERED MY PRODUCT AND GOT CHARGED AND NEVER RECEIVED THE ITEMS. EMAILED, CALLED AND GOT NO REPSONSE.
Review by Carshield Halliste1 month ago
Company is a COMPLETE SCAM it's been almost 3 months since I placed order and no one seems to work there to even answer emails.
Review by Ramasamy1 month ago
I order my product on May 26th today 6/18/2020 no product yet . No email answer the phone is just voice mail. When you try to track your product they tell you to download an app to be able to track it I couldn't get it to work. I contacted my credit card and I'm disputing the charge. Maybe that is why the prices are to good to be true.
Review by LuellaJockers Anderzhon1 month ago
Surprised by these reviews. I ordered May 18, received May 22. Only complaint, no answer to my email and on-line chat did not work.
Review by GrahamWhiting1 month ago
I purchased an order on May13,2020 for 54.75, I never got my order, I emailed at least a hundred times, I called both their numbers listed and just got an answering machine. I left numerous messages and never got a response. I had to file with the BBB and the Attorney General as well as with my Credit Card Company and after about 2 months or more, I got my money back and at this date, the Attorney General is investigating them. This is a bogus site and 'any' positive reviews as bogus!
Review by Shashank2 months ago
After I placed an order for chantilly toilette, I read several bad reviews and was prepared to write it off as a loss. I just received my order on time, in perfect condition and it was priced significantly less than other sites.
Review by Angkit Padders2 months ago
They charged my CC immediately after I entered my order. After weeks of calling and e mailing them for an order status update I received zero replies and zero product. DON'T BE FOOLED BY A FANCY WEBSITE ..IT IS ALL FAKE
Review by Yzonne2 months ago
Ordered from this company 12 days ago with zero communication from them. No shipment whatsoever even though they took my money. No goods exchanged from this company, that would make them a scam! STAY AWAY! Do NOT attempt to make any purchase from this site www.beautypricematch.com I will be getting the FTC involved as soon as possible! This is not okay. They operate under this site as well; https://www.buybeautybrands.com
Review by Romekeyo3 months ago
something for nothing
purchase cologne on website and never got it may 14, 2020
Review by Unhappyuser Kamaris3 months ago
This website is a complete scam. I ordered 2 of the same product which came out to 88$, and ONLY RECIEVED ONE! Not only that but the one I recieved was not the one that was advertised on their website. They ripped me off 44$ and I have not been able to contact them at all. I'VE TRIED 6 TIMES TO CONTACT THIS COMPANY! THEY STILL HAVE NOT GOTTEN BACK TO ME!!!! I AM EXTREMELY FURIOUS.
Review by Gianleone3 months ago
Don't buy anything from this online shop, it's a SCAM! I lose 39$. NEVER have a tracking number for my order. NEVER have answer from sale support.
Review by Watit Bugumba3 months ago
ordered 2 hair products 1 and 1/2 months ago $ 85.00. I have been emailing and calling zero response. So this leads me to believe not a legit company. So sad to be so dishonest.
Review by Gatrine3 months ago
I ordered 3 Lancôme creams from Beauty Price Match on June 1st, 2020.
They took the money from my card, but I haven't heard from them yet. No follow up, no notifications of shipment or merely of getting the shipment ready.
I sent them three emails asking for the update on the status of my shipment and received no reply. After reading other reviews regarding Beauty Price Match, I'm afraid I'm a victim of theft... Below is a copy of my order - the only communication - so far - from this company.
Thank you for your purchase!
Hi Eva, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Nutrix Nourishing And Soothing Rich Cream 4.2oz × 3
BA_69541CE49B125D72 (-$21.99) $219.66
You saved $21.99
Total $197.67 USD
Review by Hkgin3 months ago
Ordered from this company 12 days ago with zero communication from them. No shipment whatsoever even though they took my money. No goods exchanged from this company, that would make them a scam! STAY AWAY! Do NOT attempt to make any purchase from this site www.beautypricematch.com I will be getting the FTC involved as soon as possible! This is not okay.
Review by Candi Chivapatanathorn4 months ago
Ordered $87.00 perfume back in March and heard it was on Its way April 7. I know Covid happened but no communication. It's Memorial Day weekend, still no communication. I am out 87.00$!! If I could give a negative star, I would. I feel sad, disappointed. Why do people have to be so??
Review by Mayeling4 months ago
I ordered Aramis After Shave Balm 4.1 oz. for $35.00 and I received Aramis Moisturizing Balm 3.4 oz. (cost $11.00). This company does not answer their phone or respond to any emails. They are a group of SCAMMERS. A company called FrangranceX mailed the product to me. They claim they know nothing about the mixup.
Review by HerrTai4 months ago
I was seduced by a price of $215.50 for the La Prairie Stress Cream. They charged me this on 3/05/20. They then said the it shipped on 3/07/20. I have not received it and I live in a house where we look out for each other. I was defrauded $215.50. I will be contacting Chase Bank and the FBI shortly.
Review by PaulMorris4 months ago
Ordered and paid. Never received. No communication after asking me to be patient. Complete fraud. Do not order anything from these crooks.