Went here once and had an AMAZING experience. My wax girl was so so sweet and did the best job - there wasn’t one hair left and my skin was smooth and hair free for about two weeks. When it started growing in it was soft and thin.
Next time I went there, that girl was unavailable so I got another. This girl was super sweet, however somehow kept not pulling the wax properly so she kept having to tug on it a few times, and this HURTS. Still, it seemed nice and smooth by the end, so I paid (650kr!!! not cheap) and happily left.
It’s been 9 days since then, and the hair is coming back thick, prickly, itchy, ingrown.... this does not feel like a wax job, it feels like the day after a shave. This is in no way similar to any other wax job I have ever had, and I would NEVER pay 650 to have itchy and prickly armpits/bikini area 1.5 week later.... so I called the salon just to ask, is this normal, is there something I could have done to prevent this, or was this a job done badly? I was just calling to hear their expert advise and opinion and to know what I could do - instead the woman on the phone, who might have been the owner, was yelling at me. Immediately she was saying “what do you want from me? I can’t see it? Is it because you want a refund?” Which I thought was so aggressive when I was being nice and just explaining what was going on. I tried telling her I am not calling for my money back, however I had had many waxes before and this one was very disappointing and unlike the others - so yes, if you tell me this is not what is supposed to happen then I would like to come to some kind of agreement, whether that is a discount next time, or time with one of the better girls. On and on she yells at me and tells me it’s my fault that it looks the way it does, and that she is stressed because she is late to pick up her daughter so she never should have picked up the phone....
Honestly, this was too ridiculous. If you order an expensive dress and the quality isn’t nice, you can send it back. If you order an expensive dish at a restaurant and it doesn’t taste right, they will fix it for you. Yet somehow you can spend 650kr getting the worst wax job, and they tell you “too bad”. No thanks! My girlfriends and I won’t be returning here again.
Review by Incredibowl6 years ago
I have been going to Beauty & Makeup regularly for bikini waxes for over a year now. I've seen all their different consultants, and can say that they are all very nice, friendly and professional. I've also gotten good advice from them on skincare. Their office is always clean and organized. I wouldn't think of going anywhere else!
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