Very good at what they do keeping you informed every step of the way ,would definitely recommend and use again
Review by Hailekiros1 month ago
Good service, great communication and cheaper than most conveyancers.
Review by Erlibeth Reesink1 month ago
I would strongly advise to avoid the 1 star company at all times, the amount of stress, this company caused me and my partner was terrible.
We sent of all of requested documents asap, as we were desperate to get the house move done, they then lost them, and lied to us when we sent them new ones as they said they sent the documents to get the sale done but never.
We were dealing with one solicitor, then suddenly she 'left' the company, we got put with someone else, then the person who left came back, which delayed the process even longer.
Them they took 1k more than they were meant too wich caused us more stress.
We complained but we were treated with no respect.
Avoid this company, they have now moved with legalzoom.
Review by Zybba2 months ago
Review by Locust2 months ago
Absolutely excellent service. No problems at all. Smooth helpful and very quick. Shanice Ahmed. Thank you so very much
Review by Twont2 months ago
As promised a final follow up. It took a long time but the Investigator for the Ombudsman agreed that I had received poor service from Beaumont Legal. This was followed up with the Ombudsman herself agreeing I had received poor service from them. The amazing part came as Beaumont Legal Compliance team sent a four page letter apologising time after time for a poor service but finalised saying how they believed they had given a satisfactory service.
At least the Ombudsman saw through this and agreed otherwise.
I received financial compensation from them but this was never the reason for reporting them. The ruling from the Ombudsman was enough.
Time after time people are reporting the same issues we experienced but unless you take this further nothing will be done. The Ombudsman informed me there is only so far they can go and compensation they can recommend but what they need is for more people to lodge complaints with them. At this point, the more complaints stating the same reasons, they can get the Regulator involved which is when something can be done.
Just remember that first point is to complain to Beaumont Legal but make sure you state in your complaint that it is a COMLAINT. If not they will try to wriggle out saying they didn't realise you were complaining.
We were lucky and actually got our dream home and are enjoying it thoroughly but very nearly lost it and a considerable amount of money, others have not been so lucky.
I would like to think that Beaumont Legal would take note of complaints and deal with their procedures to ensure they stop any re-occurrences, but no chance.
Good luck anyone who uses them.
Review by IWearContacts2 months ago
Job well done, informative and updated with a prompt response on any queries, the Solicitor (Ben) worked tirelessly to ensure the deadline for the completion date was met.
Would recommend to anyone who is considering moving.
Review by LiNedria Ampiot2 months ago
Excellent Dominic Stair was very helpful fantastic price we are now buying and will definitely use him again
Review by Youssefe Behrends2 months ago
Excellent efficient service - took care of everything
Review by Nily Tamada2 months ago
I would use these guys again, I like the web portal that lets you know where you are in the process at any given time. The comments box is a nice touch, they are usually answered promptly.
Review by Klajune2 months ago
Very professional service.
Review by Rourk2 months ago
Dreadful customer service and almost impossible to get hold of anyone at the company.
Our house sale is at the verge of collapse due to the inexcusable response times of Beaumont legal, despite constant chasing from myself, estate agents, lenders and mortgage advisors. Try to call, no response. Organise a call back, no response. Escalate to the solicitors manager, no response.
We are now at the final stages and despite the process dragging on for almost 5 months (first time buyers with no chain) we now find our solicitor asking for a load of information already provided despite constantly asking over the months to let us know if any further information is needed ASAP. It doesn’t feel like they are on your side at all and everything is a constant battle.
Just unbelievably bad service, we feel so let down by our solicitor and the staff, they’ve added so much unnecessary stress to an already stressful process. We will absolutely not be returning and will be advising friends, family and colleagues to steer well clear.
Review by John Haslinger2 months ago
Excellent service, efficient and polite.
Review by Abderson Solodkin2 months ago
Just a simple re-mortgage, however I cannot get any communication from them. Questions are unanswered and I spend more time chasing up this "legal professional".
Additionally they keep changing their client portal, can't login and cannot change my password.
It would of been easier if I sorted out the convyancing myself as at least then I will know what is going on. The amount of hassle dealing with this company isn't worth it.
They state that they use technology to deliver the services, however you need to be able to support the technology in order for it to work.
They state that if you want to talk to someone then that would be possible, how comes it is easier pulling out teeth?
Review by Valdeiza2 months ago
If you are doing a re-mortgage avoid them at all costs. They wasted my time and then went on to blame myself for the procedure taking too long, even though they were the ones making it more difficult then it needed to be.
There were also other issues but unfortunately the person dealing with my case didn't seem to listen to what I was saying, leading to them cancelling everything. What makes it worse is that we were at the final stages of the re-mortgage but their incompetence lead to it being cancelled. To say I am annoyed is an understatement.
Review by ElisabetRowntree Borrero3 months ago
Very professional. Nice and friendly!
Have been a pleasure.
Review by Maschil Buendicho3 months ago
Average service from Most in the form as never get updated and always chasing files.
I think if Emma and Lauren had been dealing with the file from the start I would have given 5 stars as they constantly updated me and kept me informed while pushing the file forward.
Review by Marinaj3 months ago
Kept in touch throughout, no problems.
Review by Faward Leninger3 months ago
Always kept up to date on the progress of our sale & purchase of house.
Would recommend to others.
Review by RoloH3 months ago
I ve had the worst purchase and remortgage experiences for years , I shouted and screamed for months at Beaumont Legal only to realise they are actually BRILLIANT
It was not their faults they were looking after us their clients , I am a business owner and would definitely recommend them 100% to anyone
Review by Projectorist3 months ago
Good legal team, supportive and effective.
Review by AlexandraKuroczik3 months ago
Wouldn’t recommend Beaumont legal for conveyancing.
Sadly I’ve experienced incompetence and contemplating going to the ombudsman over the service received.
We chose this company over price and the use of web portal.
Questions and documents uploaded to the portal are missed or not answered at all. Documents are held onto and not actioned or forwarded onto ourselves.
Review by Natex3 months ago
Great experience would recommend these guys and gals too anyone! We've just purchased our home! 🤗
Review by Milnes3 months ago
Excellent from start to finish, couldn’t fault this company. Very pleased With how it all went.