Great communication, fast shipping and it looked perfect. Very good quality, I would definitely buy again
Review by Zukaz2 months ago
The alexandrite is perfect. I wish I could capture the different colors it turns in different lighting. This ring was worth the wait! Thank you so much for bringing my ring to life for me! I am over the moon!
Review by Njaimeh Monim10 months ago
After months of research into moissanite, I placed my order with BBB Gem. After receiving my ring (through regular, uninsured mail, I might add) I was thrilled. It was absolutely beautiful. Unfortunately, that didnt last long. 70 days after receiving my ring, one of the 4 prongs holding my stone broke completely from the ring and my stone was lost. After emailing the company (as there is no phone number provided) and providing the photos they requested, they would not standy by their craftsmanship. I was told I shouldn't have worn the ring for "manual labor such as house work or taking bath". (My ring was never worn during physical activity.) They told me I would have to buy a replacement stone and have a local jeweler make the repairs. However, the link they provided for a "discounted replacement stone" was not a working link. Faulty craftsmanship, terrible customer service. Would never recommend.
Review by Efron1 year ago
This BBBGEM website just like robber and thief, download other jewelry shop product image and upload to his website!!! Lots of Etsy jewelry seller unite together now prepare to sue this company now! Don't buy your Jewelry here, they are lie to you because they just know how to steal things!! How you can trust a company who even can not produce their own jewelry!
Review by Chaves3 years ago
Its custom jewelry service is what I need.I purchased a morganite rose gold wedding ring set from them.Good price with great quality.The most beautiful thing I have ever purchased. Thank you BBBGEM for the amazing work, I greatly appreciate it.
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