I had a very good experience with my shopping with Baunat. Their website is extremely well done, complete, clear, and full of usefull information, and their showroom at Antwerp offers the opportunity to see directly and in details the design of the jewelry they offer.
Furthermore, the staff is extremely professional, offering quick responses, thorough follow up, and support to your requests.
Thank you very much!
Review by Alafate3 weeks ago
Review by Nithas1 month ago
Excellent quality, communication and speed.
Review by Trenidy Mulaydan1 month ago
Highly recommend this store! Great prices! Very competent approach to the client! Great service!
Review by Vallirani1 month ago
We went to Baunat showroom and selected my engagement ring there. It is absolutely gorgeous and stunning! Will definitely order it again!
Review by LorraineCervantes MacNeilRobinson1 month ago
Clear, simple and excellent service & quality.
Review by Ruchard1 month ago
Best Service Excellent :)
Review by Jamsus1 month ago
Customer friendly and value for money
Review by Lolly1 month ago
I would like to thank you for the help in my choice. The follow-up and the beautiful result
Review by Hiaslyn Citygate1 month ago
Excellent customer service, beautiful work and perfect communication.
Everything I would wish for in the purchase of such a significant piece of jewellery.
Review by Allahyar2 months ago
I had an amazing experience with Baunat.
Everything was so well organized and they really toke care of me and helped me to choose from the very beginning and answered my repeated and boring questions.
I am very satisfied with the experience and all the jewelry that I bought.
Review by LSkibum2 months ago
I bought a yellow gold diamond ring, it is just beautifull! Very satisfied and excellent customer service. I highly recommend it!
Review by Keerpunt Learmount2 months ago
Baunat handled perfectly my order. They keep me up to date on every step of the process and were very professional.
The engagement ring I ordered was also perfect, even better than I initially expected.
I would totally shop again from Baunat (hopefully not another engagement ring).
Review by Chandlar2 months ago
It’s a perfect experience, the staff is veey helpful specially Mrs Sabian. She helped me to choose the Jewellery i want and was very responsive to my inquiries. After the purchase they helped me to get my tax free and were very supportive
Review by MattM Dralka2 months ago
We had a non-standard request: replace a single earring from a set (lost one earring of the originally purchased set).
We also requested the earrings could be hooked into the ear rather than pinned.
BAUNAT was always forthcoming towards those requests.
Even though the end-to-end engagement for these non-standard request took quite a while, my wife an I are quite pleased with the flexibility that BAUNAT have shown.
Review by BkElCamino2 months ago
Perfect experience: quality, client service, delivery time... What else?
Review by Sniffy Ningtyas2 months ago
Very good selection of jewels... Top service and excellent follow-up till delivery!!!
Review by QBear2 months ago
great communication, fantastic products and good delivery. I visited the showroom because I wanted to be sure about my purchase and there I was convinced about the good products they have and the advisor I spoke (Lin Haimin) really made me feel sure.
Review by Vladnil2 months ago
All was fine.
Review by Ragnet2 months ago
Great advices, best quality-price in the market and quick delivery. They were transparent through the entire process and updated me during the production.
Thank you very much !
Review by Mrs Philpot Mochen2 months ago
Excellent service and quality. Can absolutely advice them if you’re looking for quality jewelry.
Review by Ormskirk SeaDogs3 months ago
Best online experience! They sent to me an higher quality diamond at the same price.
Review by Imenko3 months ago
Good service. Lovely staff
Review by Lamac3 months ago
First of all excellence customer service:
- personal advice and support
- try hard to fulfill customers wish, even under difficult circumstances (necklace not in stock, shortened production time to meet my delivery requirement)
- they have agent speaking different languages
- I like homepage with pictures helping to get a better impression of size of diamond (they have also youtube channel)
I cannot say much about the real quality of diamond and gold as I am not an expert, but it felt very good in my hands. What I can say is that the engagement ring that I have ordered 2 years ago is still shining and there is no discoloration. This time I ordered a diamond necklace and its beautiful and my wife loves it (the most important thing I believe).
Review by TowelUser3 months ago
Excellent service, very good communication regarding production and shipment of my order.