Do not order or buy anything... totally rip off. Got my mac book pro loader sent, just wrapped in a simple envelope. Loader felt like a really cheap copy and sent it back right away. Still waiting for a refund since february 2018! Bad luck but I hope my review will prevent other people of ordering stuff at batteryfort.
Review by Edirin10 months ago
I ordered a charger for my Macbook Pro in MAY and STILL haven't received it in DECEMBER, I am furious. I paid £45 and have received no response to any of my emails. AVOID.
Review by Guiziou1 year ago
Same experience as everyone below. Do not waste you money. I Ordered in January 2018 and have spent far too much time and money chasing my goods. I did initially get auto responses, now nothing. I suspect they have gone bust but have not told the uk yet!
DO NOT USE
Review by Sag1 year ago
I spent over £50 on a order from this company and never received my order. I have spent 10 months sending emails and always get a default reply saying "Thank you for reaching out to us. We sincerely apologize for all the inconvenience that had caused you. Please allow us 24-48 hours and we will escalate and forward your concern to our higher department. Once we receive a feedback, we will send you an update."
I now believe they just took my money and probably don't sell anything.
Review by Bluebells1 year ago
Scam scam scam
Review by Sahilyn1 year ago
For anyone interested in joining me I've reported this company to Trading Standards. This is a fraudulent company. I ordered a charger from a UK website in MAY. Delivery was delayed by three weeks and required several chase ups from me to get it. Then, when it finally arrived (end of June) it was for an EU power socket. I tried my travel converter as after a month of waiting I desperately needed it. The thing didn't even charge my mac. I immediately requested a refund. They have not refunded money or responded to emails. They have taken my money and provided a product not as adviertised. STEER CLEAR!!!!
Review by Kyocera Disease1 year ago
Ces gens sont des escrocs simplement des escrocs.
These guys are crooks simply crooks !!!
Commandé un chargeur de mcbook pro il y a un mois et jamais rien reçu malgré leurs promesses.
Ordered a replacement power supply for my Mc Book 1 month ago and never received despite their promises.
Le suivi DHL ne reconnait même plus le numéro fourni.
DHL tracking is even not showing any tracking anymore
Page internet du vendeur inaccessible, seller internet site access not possible anymore
Review by Nadeem1 year ago
A scam! Avoid at all costs.
ordered a macbook air charger from their com.au website, which turns out to be not australian at all, but a uk website. their stock however, is from texas.
i paid for "express" shipping only to find my DHL order was a standard international package. After 3 weeks of not arriving, i contacted DHL who told me they are yet to receive the package from batteryfort to actually ship to me.
Opening a support ticket via their .co.uk site (as their com.au site is now permanently down) resulted in the same canned message being received twice that "here is my shipping order number, please talk to dhl and you should receive it shortly".
i have commenced the process of receiving a refund via my bank, but this is 100% a scam and i wish there was someone i could report this to to get the owner penalised.
Review by Adedasola1 year ago
The charger that arrived was not genuine, and did not have appropriate Australian certification. I only noticed this after my MacBook pro became VERY hot - too hot to even touch! I contacted Battery Fort to discuss, and heard have heard nothing. Dangerous and illegal operation.
Review by Bangaru1 year ago
Scam, uses a UK address but it is not in the uk. Answers emails but never gets a resolution. Gives a fake tracking number. DO NOT USE THEM.
Review by FstMonkey1 year ago
Awful company, no information apart from tracking number that does not work from DHL despite numerous emails no reply, no charger and no refund !! Do not order anything from them ! At least Dic k Turpin wore a mask, this is daylight robbery, something should be done !
Review by Roggi1 year ago
Exceptionally poor and deceitful. My order is now a month old with no sign of arrival. Unfortunately like others I hadn’t seen these reviews before I ordered. Try and contact and you’ll get automated replies. Absolute rubbish, if they actually are a trading organisation then they are incompetent but it seems they are more likely to have set themselves up with the intent of fraudulently obtaining money.
Review by Mylair1 year ago
Fraud! Would give this 0 stars if possible. Ordered a charger over 6 weeks ago, paid extra for express delivery and I still haven’t got it. DONT USE THIS SITE!
Review by Lashuna Grumm1 year ago
Do NOT order from this company. I ordered from a Canadian site address and I was completely ripped off. Seems legit till you don't receive your item. I then contacted company after 12 days waiting for my item then contacted them and they then supposedly sent me another cord and gave me a tracking number for DHL which was not legit. Ripped off for $35.00. I did not have any other purchases added to my credit card so that was lucky. Do not throw your money away!!!!
Review by Passingham1 year ago
I wish I had seen these reviews before ordering. This is not a UK company, it's in the USA, I ordered express for extra money. The charger took weeks to arrive and when it did it is the wrong one inside the right box. I have sent complaints and no word back. Awful company avoid at all costs
Review by Nervyn Mesri1 year ago
Ordered a replacement Apple charger and had to urge them for delivery. The charger went faulty after a week or so. I have emailed them several times with no response other than my request for a replacement is being handled, but no action still after 4 months. I urge anyone and everyone to avoid this so called company and research UK suppliers before parting with your money. I'm down £33 which I'll never see again.
Review by Tendik Alnaqash1 year ago
This company deserves to be liquidated. They are a scam. Have just arranged my money to be refunded via my bank for a charger not arrived after 6 weeks and is unlikely to arrive judging by the reviews here. AVOID AT ALL COSTS !!!!!!!!!!!!!!!!!!!!!
Review by Yomis Deprettere1 year ago
Crooks - Took money item never arrived due back mid June and no sign.
When I contact them they ask me to be patient!
When I ask for the money back they say I have to return the charger to get the money - Which I can not as never received.
Don't go near these crooks.
Review by Gidzius Showoga1 year ago
I ordered a charger for my Mac laptop. It did not work. Batteryfort confirmed that it was the right charger for my model, apologised and said they would send another. This was several weeks ago. My replacement still has not been shipped. I asked to contact the manager. They said I would have a response in 24-48 hours. 2 1/2 days later and I still have no response. It is now 10 weeks since my original order and I still cannot charge my laptop. This is outrageously bad service by any standards. Do not use this company. If they belatedly put the matter right I will make a further comment on this site.
Highly Disgruntled in Wales.
Review by Umena1 year ago
Avoid. This company is awful. I ordered a Apple Mac charger 7 weeks ago with express delivery and it still has not arrived. This company is almost certainly run by criminals. I reported back to American Express who were great and refunded me within an hour or so.
It is a pity that there is not a zero rating.
Review by Awareness1 year ago
Do not shop with this company.
They charged me for first class delivery, but then took well over a week for the product to arrive.
When the product arrived (from a UK website) it was only suitable for a Japanese socket, but I have spent several weeks trying to get them to resolve this issue - first I had to provide a photo; then I had to push for it to be passed on to management (twice, as yet no response); I was then asked for the product number (which they surely have from my order, but also they have a photo of the item) in case the mistake was mine (!) and now there's simply silence.
I need my laptop to work from home so their inefficiencies and failure to resolve this matter have left me unable to work for some weeks.
This company has essentially stolen my money.
Review by Devasinghe Axson1 year ago
Just a head's up to Canada, UK and AU folks. The company based in southern USA and posing as being in Canada, UK and AU is now offline. It was BatteryFort.com and you can't get into their website anymore. So far I only checked the Canada site, as I am in Canada, but when I ordered my charger it came from down south USA. The Canada site is still up as BatteryFort.ca ,I don't know if the UK and Au sites are still up. They are very sneaky.
I tried a number of times to access BatteryFort.com a while ago and could not get in. Dirty rotten scoundrels. They will probably set up again with a different name and continue to rip people off
Review by Arjit Burnys1 year ago
Scammers - they took my money in June and I have never received my order!! Do not use.
Review by Join1 year ago
DO NOT order from this company. they are an absolute scam. I ordered a charger and never got it. the DHL tracking number I got is fake and the customer support never responded to my emails nor my phone calls. I am so disappointed.
Review by Adarsha Telenius1 year ago
Thought I was ordering from a UK company (batteryfort.co.uk)
but the charger I ordered was actually shipping from USA and took weeks and weeks to arrive.
When it did eventually arrive it stopped working after about
two weeks. I have asked for a refund or replacement, but a week later I have had no response from a company whose motto is "You're a part of our customer happiness motto. Shop with us for all your laptop charger and cell phone needs!"