Only gave this company 1 star as I cannot leave Zero stars.
Bought batteries which are useless. The old batteries they were bought to replace are much better than the new ones.
Tried calling numerous times but phone continually engaged.
Sent message .... totally ignored.
Review by Riddn3 weeks ago
Phone number always comes up engaged. I ordered two batteries unsure what size would fit in my electric toothbrush. I returned the unrequired size and despite a number of emails and attempts at phoning got no reply or refund.
Review by Hojin1 month ago
Oh, if only I'd come here first. Ordered a relatively hard to get battery from these people. They took my money and disappeared. No battery arrived, no response to emails and their phone is permanently engaged. I doubt if I'll ever see the battery or a refund. Lesson learned. But hey, don't let me stop you...it seems some people actually receive their orders. So if you like the excitement of betting against heavy odds then order from them.
EDIT: I HAVE NOW REPORTED THIS COMPANY TO ACTION FRAUD AND BEGUN PROCEEDINGS TO GET MY MONEY BACK. I WOULD URGE EVERYONE ELSE WHO HAS BEEN ROBBED BY THEM TO DO THE SAME.
Review by Wakenyag1 month ago
Terrible, phone off the hook, emails are not answered. Still no batteries after 2 weeks.
Review by Joycecustomer Saydraouten1 month ago
Well..what can i say. I have clicked one star rating because i couldent continue without putting at least one star.. But this company does NOT !!!!!! Deserve any stars.. This company is obviously untrustworthy selling inferior goods. If you have received your goods and they fit and work then you are one of the few...i have read the other reviews and it's the same all through as my complaint is. I ordered 7 rechargeable batteries for expensive outdoor lights exactly the same voltage type etc..cost 25.00 The batteries arrived but they don't fit the lights they are far to long I even cut out the spring in the battery compartment in desperation still they didn't fit.. So like many others I tried ringing them,don't waste your time and energy the phone is constantly engaged you won't get through to them I tried for a week multiple times each day... So on the 18th Sept 19 I emailed them also sent pics of the difference in battery size. And surprise surprise I still have no reply from them 11 days later so have tried the online form... Ha!! That doesn't work either, isn't that a surprise!! so now I will contact PayPal and put in a complaint to them anyone useing them also on ebay should do the same these people need to be stopped ripping people off...
Review by Cobnut2 months ago
the battery arrived in good time and condition HOWEVER I find that YOU are offering the same item on e-bay for lower price and FREE of p&p. Is this good practice or are you fishing the market?
Review by Nacharie2 months ago
As others have said before, I was unable to give zero star rating, but that is what is deserved. Batteries have not been delivered. No response to emails. Telephone is engaged continuously. No response from Batteries Plus. If I had read the reviews first I would never have had any dealings with this company. I feel totally let down and scammed.
Review by Nhato Derrow2 months ago
Got to be the worst commerce site ever. No buy now buttons, so buying is impossible and the phone number might as well be connected to Santa Claus. It just never gets answered or even ring.
Review by Camshag3 months ago
Dirty filthy scummy robbers, ordered batteries for my phone over a week ago still nothing supposed to be 48 hours delivery. Tried phoning the thieves but no answer as phone is always engaged. Emails ignored. There are plenty of reputable companies out there please use them. DO NOT TRY TO BUY FROM THIS SCAMMY COMPANY, YOU MAY AS WELL THROW YOUR MONEY DOWN A DRAIN. Will be contacting my bank as this is taking monies fraudulently
Review by MornaLawrence Semai3 months ago
Quick efficient service.
Review by BarbaraHorner3 months ago
Superb and quick service. The batteries were well packaged. This was the second time I used the service and both times they came up trumps.
Review by Cygnus3 months ago
DO NOT BUY FROM THIS COMPANY!!Sadly didn't see the very poor experience of others with this BatteriesPlus and received no battery over two weeks later and no response to email and telephone permanently engaged! Would give negative stars!!
Review by Joyzie Makkai3 months ago
Never arrived and zero response from customer service.
Review by Sermah3 months ago
Ordered an alarm battery for my BLEEPING alarm and it arrived next day in the post. Put it in and it's working again. Thankful for stopping that bleeping noise!
Review by Tevmi3 months ago
I ordered a Tom Tom replacement battery from this company five days ago but it has yet to arrive and they are not answering my calls or messages. The phone is constantly engaged and the capcha is not working so the message does not get sent. So, last evening I contacted my credit card company, John Lewis. Yes, the money had been taken and JL have kindly refunded it to my account. However, this company have already got the money and I see this is happening to lot's of other people!
Review by Peekay4 months ago
Ordered a YD LP053040 cordless phone battery on 22 June 2019, still nothing 3 months later. No answers on the phone, no responses on email. Nothing. STAY AWAY FROM THIS service, it is a SCAM.
Review by Probo Shillet4 months ago
As ordered. no problems at all.
Review by Taeba4 months ago
Ordered some batteries on 18th June and paid with PayPal. Got an order acknowledgement but no shipping info. Waited for what I thought was a reasonable time then tried to ring them several times. Always engaged. Sent an email. No response. Looked online at reviews of this company and found trustpilot. Wish I'd found it sooner and not ordered from these people. They seem to be just taking peoples money with no intention of supplying. In my books thats fraud and theft. I did eventually get an email saying the batteries hd been despatched but that was a week ago and they haven't arrived. Opened up a PayPal complaint and got a PayPal response after a few days saying that Batteriesplus have said they would refund me, so PayPal closed my case! However there is still no sign of my refund or the batteries. Do NOT on any account order anything from these people. I intend to follow up some of the suggestions made by others for this matter to be investigated by those with the power to do so.
Review by Hamorios4 months ago
I´m trying to reach them out to return the item I purchased. They don´t answer the email, don´t pick the phone up, and there is not way to send them a message through their website. I wish I would check reviews before placing my order there.
Review by DavidStanley5 months ago
Placed an order on 25/8/2019 for 3 sets of 15 NiMH cells for my cordless tools totalling £131.35. Unlike others here I received confirmation of the order by email almost immediately. I received a despatch email on 4/9/19 and delivery was attempted on 5/9/19. I collected it from the local sorting office on 6/9/19. All great so far...
On checking the order 2 cells were missing - they were packed in boxes of 3 but one box had only a single cell and two pieces of packing foam. No mention of shortfall or back order on the delivery note.
I’ve tried calling 7 times over the past week - always engaged as noted by others. 2 emails have gone unanswered and webpage contact us form doesn’t work.
Next step is to contact PayPal and my credit card company....
Be careful - wish I’d checked these reviews sooner too....
UPDATE - 17.9.19
Since posting this review and raising the issue with PayPal, the missing two cells arrived. It may be that these were dispatched before I wrote the review above or contacted PayPal, but no despatch email was sent beforehand. I’ve raised the rating to average as the order has now been fulfilled to my satisfaction.
Review by Filotie5 months ago
DO NOT USE THIS COMPANY. Order never arrived. Telephone is always engaged. No reply to numerous emails. Only after threatening legal action did l receive a refund via paypal. This company is either at best abjectly useless or at worse is a scam. You have been warned, do not use.
Review by Dialogue5 months ago
Ordered a battery on 8th May, still haven't received it (1st June). Phone is always engaged and they do not respond to emails. Unfortunately I did't check reviews before I ordered. If you do check these reviews, take heed and do not order from them.
Review by Chasagas5 months ago
I'm extremely disappointed with the service provided by this company. Placed an order for a pack of batteries on the 1st May. A few weeks later no parcel arrived, so emailed them on the 14th May - no reply.
I've tired several times trying to call them (line engaged) and when i tried to email them through their contact form - the website is broken.
Avoid at all costs.
Review by KevBC5 months ago
Extremely disappointed in the product despatched: very obviously not the genuine Samsung product!
I frequently buy generic products from ebay suppliers and have even been known to buy an obvious fake product.
This time however I decided to avoid ebay and purchase what I expected to be the genuine product from a reputable UK supplier.
Lesson learnt: look at the reviews before buying but don't buy from this company.
Review by Sellakathiramalai Getzel5 months ago
The battery came but was incorrect one tryrd to contact them but they never answer the phone and dont respond to emails,so my advice to anyone thinking of using this cowboy outfit not too.