I ordered my shoes April 6, 2020 and it is now June 6, 2020 still waiting no update still saying it's in China no refund i contacted them 3 times already. I would never do business with them again period
Review by EtienneK1 month ago
I was kind of worried from ordering off this Facebook Ad bc I didn't want to be scammed it took a quite time for me to receive my shipment but they have arrived this morning and I am more than happy. I'll b shopping again
Review by Momnurse2 months ago
DO NOT ORDER, YOU WILL NOT RECEIVE PRODUCT AND THEY WILL KEEP YOUR MONEY. YOUVE BEEN WARNED. IF YOU WANT TO LOSE YOUR MONEY, ORDER TODAY!
Review by AGandhi2 months ago
I ordered Basso sneakers for my son for Father's Day back in April 2020 the only thing I have received from this company is fake delivery texts. I had dealings with a company like this before and I reported them to the Better Business Bureau. They were investigated and their website was taken down and I do plan on doing the same thing to this company DONT BUY BASSO IS A SCAM.
Review by Moritz3 months ago
Do yourself a favor- don't do business with BASSO. More than a month ago I paid for shoes. Shoes never arrived and money have never been reimbursed. Bad experience.
Review by Syboney Jildengran3 months ago
I been waiting on some shoes i ordered 2 months ago and still havnt got them. I asked for a refund a month ago and i was told i cant cause the shoes already been out but yet i still havnsorry received. Uthroughout i understand there were delays in deliverys but this is unacceptable. Ive ordered a few items from wish during the same time and recieved all my items. This sucks cause i was gon order a few other things from off here but ill just pass on it now.
Review by Logical3 months ago
I ordered a jacket back in January which is probably stuck in China. It's been over 2 months and asked twice for a refund and keep getting a response it has shipped but is still in the original country where it comes from. Any half way decent company would of already refunded my money since they cant deliver
Review by Kashena4 months ago
Ordered shoes over 2 months ago and still haven’t received them. At this point I didn’t even want them anymore. I contacted them and they said they’re still on the way that I cannot get a refund until I receive them. I tracked it and it’s still in China!!! SCAMMERS
Review by Cashley Enisz6 months ago
? If you want to pay customs you should order here! You also have to wait 45 days. Bad service.
Review by Granddaddy7 months ago
DO NOT BUY!
DO NOT BUY!! I paid over $60 US dollars for a pair of sandals and they arrived not as described. I ordered green and there were obviously "factory" mistakes paint splashes of a different color (pink). The shoes arrived smelling really bad (chemical) and the stitching was uneven. I emailed customer service and they were horrible. I requested a full refund. They accepted a full refund only if I ship it back (would cost over $40.00) or a partial $15.00 refund. Given that this was my second purchase you would think they would want to keep my business. HORRIBLE.I even provided pictures as proof. I do not reccommend. These are poorly made not-so-cheap knockoffs. Also, you can find the EXACT SAME SHOE on ALiExpress for half the price. I repeat, DO NOT BUY.
Review by Cameri8 months ago
Honestly,I didn't have many expetation but they were better than I expected and at reasonable price.I'm really satisfied with them.
Keep up the good work!
Review by Shaanne8 months ago
Basso shoes are of a really good quality. I got exactly what I wanted and it didn't take as long as I thought it would so i am pretty sure I have made a good choice. Thanks Basso!
Review by Wearer9 months ago
I ordered a pair of sneakers on last Valentine's Day- white sneakers with red hearts on. The quality was definitely way lower than I expected due to what I had seen in pictures, they were very very wide inside for the size even though the length was okay and the pair came with a defect. The shoes literally had multiple lines drawn with a pen. I contacted them and send the pictures of the item saying I'm not happy with the product and requesting my refund. They told me to pay the shipping cost, and they would credit me back, so I did. I paid $50 for shipping from Canada to the US. They've never paid back the shipping cost, and I have only wasted my $50 for their defective product without any solid purchase. I told them that they've wasted my $50 for nothing and had no response. They clearly didn't give a damn. I NEVER EVER SUGGEST ANYONE!
Review by Jesimighomi9 months ago
DO NOT BUY! DO NOT BUY!! I paid over $60 US dollars for a pair of sandals and they arrived not as described. I ordered green and there were obviously "factory" mistakes paint splashes of a different color (pink). The shoes arrived smelling really bad (chemical) and the stitching was uneven. I emailed customer service and they were horrible. I requested a full refund. They accepted a full refund only if I ship it back (would cost over $40.00) or a partial $15.00 refund. Given that this was my second purchase you would think they would want to keep my business. HORRIBLE.I even provided pictures as proof. I do not reccommend. These are poorly made not-so-cheap knockoffs.
Review by MisChis9 months ago
Basso shoes are really nice,very confortable and cool.I would wear them every day.Basso have never disappointed me.
Review by Wenqi9 months ago
They sent me defective items, kept the money, I sent the boots back, paid for my own shipping and still no refund!!!!
Review by Lbj11 months ago
I'm really happy that I chose the shoes from this site because they are exactly what I wanted.I think I'm going to look for something for the next season!!
Review by Sabbu1 year ago
They dropship products on AliExpress/Alibaba and mark up prices (nothing wrong there). However they falsely advertise both in their review section and size offerings.
PROBLEM: I ordered a size 48 and they shipped me size 47 without notifying me
While they had great customer service, tracking, follow up, and got here MUCH faster than I thought from China - they sent me the wrong size (too small)
Review by Karline1 year ago
They are selling products from AliExpress with a huge markup price!!! Well business is business, I do not mind someone making money out of trading, what I do mind is not getting a refund or at least someone to answer my emails please!!! Basso sent me a pair of sneakers 2 sizes smaller, they smell like poison and the quality is the worst! I was able to find the same sneakers on AliExpress for $12!!!! DO NOT PURCHASE BASSO IS A SCAM COMPANY THEY SELL YOU CHEAP PRODUCTS FOR A BIG PRICE!
Review by Techtric1 year ago
First of all the product arrived in about 50 days. 2 sizes smaller and they smelled like plastic. Quality is really very bad. Second i found the same product on aliexpress for $14 and on basso website they were $57. They are selling aliexpress products with a 150% markup. They are scammer. They did not answered my emails, they did not issued a refund. THIS WEBSITE IS SCAMMING PEOPLE, BE AWARE DO NOT BUY!
Review by Etelvina Daisuki1 year ago
I would like to start by saying i really loved the experience from the first email to the little note they left in the box. All i can say is that the sneakers are bought are AMAZING and really comfortable...all my friends want to know were i got them from.
Review by Jantiene1 year ago
Ik ben super blij met mijn aankoop! Helaas kreeg ik de eerste keer de verkeerde maat toegestuurd maar het personeel heeft me meteen heel netjes en vriendelijk geholpen en uiteindelijk de goede maat opgestuurd. Ze zitten super fijn! Prima kwaliteit, zelfs incl massage zooltjes ^^ Ik ben tevreden!
Review by Charilyn1 year ago
Ordered my daughter a pair of black DB Sharks trainers that she is crazy about. Ordered from BASSO but was very worried when read reviews.
No need to be - despatched within 24 hours with tracking details. Arrived within 13 days. Would definitely use them again
Review by IgnacioDe1 year ago
Im my opinion the quality of the sneakers could be better for the price you pay. Won't purchase anything again.
Review by Endzsy1 year ago
I just received the package and i'm super excited and pleased. They look amazing and i can't wait to wear them. Now i wear them only inside because it's raining and i don't wanna ruin them. Don't judge me :))