Waited 21 days and product tracking showed same as day 1 as flying from China. Aus owned???? Contacted them to be asked delivery address which was clearly stated on order. Next day told there was a problem and another was being sent. I went to PayPal and asked for refund.
Review by Guavagroove Pinnell6 months ago
Looks great online until u actually hit pay now u think yay my new mattresses are on there way only one week for delivery then a week goes another one then it on ur 3rd week to try n track your item through hunterexpress and it’s an invalid tracking number and site if u ask me. Two disputes so far I’ve written n no one has even bothered to contact me. It’s disgusting they’ve taken $580 totally ripped me off I’m now in my new home with no beds were sleeping on the floor becuase I can’t afford to buy more mattresses. I’m calling fair trading today!!
Review by SamGm Yamna1 year ago
Ordered a set of 3d lotus flower pictures 7th nov they promised delivery in 20 working days
Still no delivery and what's worse is i'm being ignored by dollar bargains
They were however quick to take my money
Review by Jooley1 year ago
Blackeagle pressure washer 13 hp
Fake rating. No after sales service. No parts. Cheap Chinese rubbish. Only used 6 times and out of warranty and major oil leak. They tell yoi what you wanna hear before you pay but then no parts , no service after. BUYER BEWARE !!
SCAMMERS FROM SYDNEY.
Review by Gosse1 year ago
I bought a self propelled lawn mower and it was a lemon of a machine. For a pain-stakingly long and arduous 12 months of back and forth with the same warranty guy (and getting nowhere) even with photos and video to back up the machines issues and finally getting the department of fair trading involved, this NIGHTMARE finally did get resolved.
For months the machine was taken back and fourth, at my expense for petrol, to their only mechanic in Qld (Morayfield) where it could be there from one to four weeks at a time. Rather than replacing the machine early in the piece (it would have been more cost effective for the company too), they kept on getting the mechanic to do what he could, but the machine being a true lemon, kept on having serious issues.
The excessive rattling and vibrations from the lawn mower just shook everything that wasn’t bolted then welded down, off. The vibrations would splutter petrol everywhere. The spark plug was melted onto the exhaust, the oil barrel had simply fallen out, the engine smoked more than a chimney and the metal brackets holding everything together under the hood were snapped or breaking and the hood was barely attached. The noise it made exceeded the decibels deemed safe.
When I got the department of fair trading involved, and honestly I had to, we had come to an agreement, unfair on my part but it was either that or take them to court - which was not worth it financially.
As agreed, I took the mower back to the mechanics where AGAIN it was to be ‘fixed’ and couriered back to me. I heard nothing from the mechanic nor bargains online for 5 weeks. I call the mechanic who tells me he hasn’t got the mower and hasn’t had it for weeks and that bargains online was going to replace it for me. This was news to me and the mechanic was quite shocked that I had not been informed.
I then call the same warranty guy I’ve been dealing with, he tells me he sent an email (I never received one) but confirmed over the phone, that they were sending me a new model lawn mower.
My experience with bargains online was a pain in the buttocks (won’t let me swear) draining waste of time, money and energy. Whatever you’re thinking of buying from them, spend that little bit extra on a better trusted known brand and seller, who has excellent customer service skills and product warranty. I will never, ever purchase anything from them again and I will advise anyone who will listen not to do so as well. If you do purchase anything from them, keep an email paper trail of everything. Thank the lord baby Jesus I did, because if I had dealt with this only over the phone, I’d still have the lemon and a god-awful headache.
The ‘customer service’ was horrendous and ingenuine and their actions to resolve this matter spoke volumes.
👎 Bargains online.
Review by Elksi Nual2 years ago
Purchased online. Product is faulty , covered under warranty for 12 months, despite this the company is refusing to replace damage parts. Very rude on the phone if you can even get through. Not worth the headache. Bad quality products and terrible staff who like to laugh over the phone when you say it's illegal. Fair trading claim lodged since they refuse to honour their warranty. Buyer beware
Review by Vetttivelu2 years ago
After purchasing a lawnmower off bargains online we have used the mower a total of 10 times and it has been in the repair shop 3 times. The mower has completely fallen apart with brackets and bolts snapping and even the spark plug melting due to poor design and cheap Chinese materials. Bargains online have wiped their hands of this lemon and refuse to resolve the matter. I understand that products break sometimes but what sperates good companies from very poor ones is after sales service and honouring warranties.
Review by Pixiepops Kleppinger2 years ago
Ordered a spare part on 11/1/2017. Called today 16/1/2017. They gave me the tracking number. Called the courier, they advised the item has not yet been dispatched. Called bargains online again, they said they will follow it up and call me back today or tomorrow.
I feel this is not good enough. I explained that the part is an urgent requirement.
Review by Simbow4 years ago
Product quality was very nice and fast shipping.
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