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Review by hepcon3 days ago
I made my first order with this company paid the cash to the newsagent with the order form and received no bitcoin then 24 hours later i get this email
Thank you for your interest in buying bitcoin with us. We’re sorry to inform you that it appears we will not be able to assist you in your transaction. As a crypto exchange, we have to follow strict legal requirements for every transaction we process.
Unfortunately, occasionally this means we are not able to verify customers due to these restrictions. Due to legal constraints, we are not able to give you any more information at this time.
We would like to thank you for your patience, understanding and interest in cryptocurrency.
So i am in dispute with this company right now on how to get my cash back or bitcoin not sure but its not good.
Review by John2 months ago
I have placed an order, were I bought crypto, but it was never been delivered. I have send couple of emails but to no avail. Please DO NOT USE THIS PLATFORM, unless you want to lose your money.
Very pathetic services ever.
Review by Chad2 months ago
Reported these lousy people to ASIC. They are absolutely unprofessional and send a copy paste response when you contact support or complain. I once complained about their incompetence and my account has been blocked ever since. Avoid these people at all cost, I would not be surprised if they are shut down within the next year or so.
Review by JULIAN6 months ago
don't trust this company, awful, bought XRP, chased for weeks as said couldn't send to a wallet address, sent over 10 emails, absolute useless service. kept saying it had been escalated.
after 5 weeks they finally say they will have to refund it, not the amount it was now worth, which was more than double what I paid, but the amount I originally paid.
keeping the profit for themselves.....??
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