Bang & Olufsen Reviews

The Beoplay A1 we purchased is amazing- long lasting battery & fantastic sound. So thrilled with our purchase!

Doug and his La Jolla team did a great job... professional, courteous and helpful. Highest recommendation for in-home installation work.

B&O products are well crafted. Delivery was always quick.

But I am very disappointed by the sound quality Beoplay A1. I already own a Beosound 2 which is very capable. So I ordered this speaker trusting the brand. Unfortunately the sound quality is subpar when compared to other Bluetooth speakers in this category. I still own comparable and less expensive units from UE and JBL, the sound quality is much better. In my opinion B&Os offering severely lacks clarity in the higher frequencies producing a washed out sound.

Already in the 80s, although I was only 20 ', B&O was already a myth, several years later, I realized I could become part of your customers, I remember with pleasure the moment and the emotion of when I entered the shop for the first time to buy my Beosoud Overture, now with the new Beoremote One BT it seems to me that I have the future.
Thank you

Sounds great. I bought the beoplay p6. Working just fine. It’s loud enough for outdoor events without carrying a huge sound unit.
I bought the master bedroom speaker Just fine. But it gets 4stars because the google assistant went out for days recently, and before that it worked most of the time but not always. I think it turned out to be the fault of the google assistant not bang &olufsen. Seems to be fixed...again.

Exelent delivery of the new A1Speaker, working fine with mobile phone, perfect for telemeetings and with perfect sound.

The listening pleasure is simply amazing as expected of any Bang & Olufsen product. So I recently purchased a Beoplay E6 and it was great. However, I had to replace the first one because the battery dies easily in a couple of hours. Fortunately, the store replaced it with new ones and I couldn't be happier.

One thing I couldn't solve, though, is the fit on my ears. I have tried all the combinations of the different attachments and ear buds, but still, they easily come off and it's such a hassle.

Hope there was a solution to this.

I am delighted with the purchase.

First class product the Beovision Eclipse. The knowledge of the team in Glasgow and the customer service is exactly what one would expect with such a high end product. I am a fairly regular customer and these are precisely the reasons why!

Wonderful headphones and super service (especially at Silkeborg). The staff in this store are very helpful and flexible.

I never received the goods I had ordered and paid for in advance. The reason was poor logistics at the carrier B&O uses (UPS).

Bought Beoplay A1 and just fell in love with it. Been listening to music almost everyday. Very pleased and happy to own an amazing speaker.

Happy, happy, happy!
The delivery was excellent and the product Beoplay A1 is perfect. Congratulations!

Delivery process has been a disaster. It took twenty days to "deliver" the product, and, in fact nobody seems to know where or to whom it was delivered... I have not received it. I initiated a claim with B&O ten days ago, but no progress has been made so far. Very disappointed with the entire process.

thanks for the product is great i'm very happy with it
I really appreciate the quality of your products
thanks.

Bought a portable P6 speaker and the quality of sound is fantastic, especially given the size. Looks great as well, very pleased with my purchase

Always great sound, fantastic design and the best quality.

We went to B&O in Hove BRIGHTON UK and Adam was fantastic, he went beyond the call of duty when we had a problem with our new TV to help us resolve it. He’s a credit to the company thanks so much Sue Bailey

I have been a Bang & Olufsen customer
(Televisions, Speakers, CD Player ...) for almost 25 years.
B&O It is a very cult brand, with truly exceptional electronics with a magnificent design.

For me? Only Bang & Olufsen

My comment is related to the Beosound 2. I had a problem with the microphone and they take 1 month to answer, in the mine time I went to the local seller that did a reconfiguration.
Now all it works but I have all the LEDs on the top switch on, when it was new was not in this way. This brings me to the idea that all is aleatoric and they have many software issues to solve.
In general, I think that the product and the experience I had is not worth the price I paid.

DO NOT EXPECT ANY WARRANTY FROM BANG AND OLUFSEN

My Beoplay A1 fell of the bedside table on day 1 after buying because it vibrated and moved by itself. I put it NOT AT THE EDGE OF TABLE, and it truly had moved. All this company do is refuse warranty and blame it on me as "incorrect handling" and I used my speaker "unattended". Should I not use my speaker on the table and should we always have to stand by the table and watch our speaker in usage to catch it when it moves and falls like a baby? If this is incorrect handling then why would you put a photo of the Beoplay A1 on a bedside table on your official website? This is an unacceptable response from a company full of Scandinavian designers who think of rationality better than anyone else.

This makes the bass sound now became blurry. As I did not touch my speaker, and the way I put in on the table is exactly like what everyone would do, even the photos on the website imply that I can just put in on the table.

When I inquire a warranty, there is no reparation, so good luck if you own a limited edition color because the only option is to have it replaced with another one. And normally this is not even the case. Below is the response full of blaming from Bang&Olufsen:
"Hello, we completely understand your frustration regarding this accidental damage. However, having the speaker fall off the table by itself implies that you have placed the speaker at the edge of the table unattended, which is considered as incorrect handling. We sincerely apologize as damages such as this would void the 2-year warranty, which may explain why the local retailer could not assist with it under warranty procedures. However, you may ask the retailer to recommend a 3rd party repair store that may fix your A1 with additional charges.
We sincerely hope the rest of your process runs smoothly and we truly regret that we are unable to assist you further on this matter."

Bang & Olufsen has been well known for thei neglect of customer service, this is my first hand experience. I for sure will never buy a single product from the company again, however I would like to warn people not to choose this company over the look, because when things turn bad, you are all on your own!

Be cautious of this company. The competition is growing, and this is not how you treat a customer who pays and trusts in your product.

C

The only products to purchase, if you want the best.

I recommend Bang&Olufsen. Everything went well. The received headphones made my boyfriend really happy! The material is of a very high quality and is beautiful

Compact & great sound! Surprisingly deep base for a compact, flat speaker enclosure

Vert satisfied