I have placed multiple orders with this company and never had a problem with them. They had prompt delivery and the orders always were received correct with everything I had ordered. In September, 2015 this company had a sale on their merchandise and I placed 2 separate orders. The first was placed September 27th and I received the order within 7 days. I placed a 2nd order on September 29th and received notice back from the company that they had processed the payment and were processing the order. This is the last I heard from the company. I have never received the order nor have I received a refund of my payment. I contacted the company several times via their website and received no response. I then contacted the Michigan better business bureau and they attempted to resolve the issue. They also never received a response from the company. Their website is still up and appears the same as before but I definitely would not place another order with them.
Review by Cattle Tharaldson4 years ago
Trying to get information ie owner of this company is impossible. I ordered 4 pairs of Bandals plus about 10 different straps through Zulily. 1 pair came with 2 right feet. I Tweeted a Tom Sesti , whom google said was associated with Bandals I asked him to get customer services to answer my emails but he replied he didn't work for Bandals. For over a week I have heard nought. I bet if I was to put an order in on their web site I would get a quick response. Not the best product if you pay full price, a bit cheap looking. I say to Bandals get someone in customer service to earn their money or sack them.
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1840 Enterprise Dr